On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com Reviews Summary
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I purchased light filtering blinds for my den, bathroom, and kitchen, and could not be happier. They fit exactly as measured and were of great quality and fairly easy to install. And the cost, compared to other companies offering a similar product, was far more reasonable. I would, and almost certainly will, buy from Blinds.com again!
Good website, easy to follow instructions. Good color selection.
I have ordered from Blinds.com many times over the years and it is always a great experience. The blinds were done right, the delivery was quick and the website was easy. No complaints!
I have ordered from Blinds.com many times over the years and it is always a great experience. The blinds were done right, the delivery was quick and the website was easy. No complaints!
Products were easy to locate on the website. Ordering was a breeze, delivery of blinds were delayed a bit. Material was the perfect color to go with our house. Easy install.
Products were easy to locate on the website. Ordering was a breeze, delivery of blinds were delayed a bit. Material was the perfect color to go with our house. Easy install.
It was easy to navigate the website and place the order. I had not problems doing the sizes or any information for the blinds. Thank you
Know what you want. Measure like they explain. You'll be a happy customer. Let them know if anything is damaged in shipping and they'll respond in order. Quality business to purchase custom blinds from. I highly recommend them!
Ordered from here 6.5 years ago. This to replace one of the blinds we ordered then. Liked the product so getting another one. Measuring is the hardest part and hoping 🤞we got it right the first time creates anxiety 😥. It is what it is, but we came back because of the great experience we had back in 2019.
Easy to order, good prices, love discounts and order received promptly. Quality products. Due to Busy Schedule, I am still behind and have not had the time to install the Vertical Blinds so HOPEFULLY they are correctly measured and produced. THANKS!
The website is user-friendly. The price is reasonable. The product is obviously of superior quality. I highly recommend to others who want a classy and beautiful window treatment.
I googled best webistes to buy blinds from. I looked up what I wanted at three sites and left Blinds.com last because I thought it would be more expensive. After selecting one that was on sale, I was able to get all my blinds with custom measurements for a bit cheaper than the ones at other sites that would have been longer than needed. I followed the measurement instuctions and they fit perfectly! Very happy with them!
I liked how I was able to enter specific values for height and width and the instructions for measuring were very clear. The options were clear and nice too. I hope what I receive equally as nice!
The blinds gave a new look to the room. I had outdated shutters that made the room look sad. With the new blinds, the room looks happy. This makes me happy each time I come back into the bedroom.
We have ordered 6 or 7 times (total of 16 blinds). Orders 1 through 14 were perfect. 7 sucked. Never could get it to hang level - horrid product. Ended up ordering a totally different style and material at a much higher cost.
I've placed 4 previous orders, yet I cannot order one of those for the same room I have two already.
Disappoointed
I am very satisfied with my blinds. Easy to navigate the website. Very helpful instructions.
Will order from your company again in the future.
I asked several times to be contacted, I explained the issue a few times, I wrote many reviews. And yet nobody bothers to get it touch! Such shameful after-sales support! Truly the worst!
This is a replacement for a slide I originally purchased in 2019 (order #8251724). The motor failed within just a year of the warranty expiring, and unfortunately, Spring Window Fashions was unable to provide any meaningful after-sales support. This level of service is extremely disappointing and unacceptable.
If I had a choice, I would never purchase from your company again. However, since I already have eight other blinds from you, I am left with no alternative. I strongly urge you to improve your after-sales support and stand by the quality of your products. Customers deserve better.
It find your website easy to work with as is your staff. If I have questions or need advice, your team members are always helpful and knowledgeable.
I am only buying from your company.
It is so easy to find my orders. It helps me ensure that I order the matching item for the same room or floor of my house.
I ordered two set of blinds. Customer Service was super helpful. Perfect fit, easy to install, affordable and looks clean. Thank you!
Pretty easy to order blinds, I like the guided steps. I also had to call CS and got great help! Thank you :)
It was easy. Did have issues with tracking the order. Not satisfied with the ability to always sign in with order#. OMG. Why do I have to fill this block with at least 100 words.
It was somewhat difficult to match the blind after selection my first bland
I have 6 windows that I have used Blinds.com for shades on them. Every experience was fast and exactly the measurements I needed for the windows.
This is the 6th cellular blind shad I have purchased from you.
The size was perfect. Everything I hoped for. Quality is what stands out the most. It was received in a timely manner. Very professional.
Super easy to order an good service very hi recommend, price was good for the quality you get, be nice to have more options to buy
Easy to order plenty of options, competitive price thanks
Length was not customized based on provided dimensions. Cut out was also off due to miscommunication which I had to cut and adjust myself. Quality is fine.
I have ordered from blinds.com several times. Products always come in as ordered, easy to hang and are durable. Have had mine now for three years and just ordered more.
Great Customer service and easy to use system
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members