• Blindster

Blindster

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Overview

Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.

  • Service
    145
  • Value
    152
  • Shipping
    149
  • Returns
    50
  • Quality
    150

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Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Blindster?
Top Positive Review

“Blindster experience”

Steve S.
5/28/16

We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings

Top Critical Review

“Buy them if you have time to wait”

A. C.
6/21/24

What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.

Reviews (3,583)

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Reviews that mention popular keywords

wood blinds (157) customer service (574) quality product (70) quality blinds (47) custom blinds (40)
Thumbnail of user tommyc34
Pennsylvania
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

What a daunting task. It's a pain to select colors, make sure you measure correctly & then make sure you find a proper deal. Blindster was awesome on all fronts. They communicated perfectly, making sure we had samples & confirming measurements and instructions. They also allowed us to take advantage of an offer that wasn't actually in place at the exact time of our order, saving us a couple of hundred dollars. I would highly recommend.

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Thumbnail of user carolm136
Louisiana
1 review
0 helpful votes
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May 31st, 2016
Verified purchase

They were patient and understanding when I made a measurement mistake... I was told that they would recut and send out product immediately. I never had custom blinds before and I sure like them better than department store shelf. I am also going to order some for my kitchen in the next month... Thank you

Thumbnail of user carola79
South Carolina
1 review
0 helpful votes
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May 11th, 2016
Verified purchase

Customer service has been exceptionally great, but I am having major issues with the faux wood blinds swagging in less than a day! I have reordered the top quality ones and still have the same issue! Not quite sure what is happening.

Thumbnail of user scotto19
California
1 review
1 helpful vote
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July 8th, 2016
Verified purchase

If you are looking for cheap blinds, this site pretty much had the cheapest ones out there, especially when they have one of their frequent promotions. Unfortunately, this is definitely a case of "you get what you pay for." The actual blinds are flimsy and feel cheap, the size is just a little off, so it lets in too much light. The rod has to go on under this plastic tube which is completely inflexible, so we had to cut it off and improvise. The magnetic trim isn't long enough to cover the brackets.

From a distance they look decent, so we aren't going to go through the hassle of returning them, and again, they are cheap, but if you want something that is high quality, you won't find it here.

Thumbnail of user beckyr14
Becky R. – Blindster Rep

I'm sorry you had a problem with your order! I will call you to see what we can do to resolve your issues.

Thumbnail of user steves235
Michigan
2 reviews
0 helpful votes
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May 6th, 2016
Verified purchase

Ordering and installation were very straight forward and quick. We found that lowering our cordless, top down bottom up blinds takes a little more effort than expected. Also, they hang a little crocked, maybe about a half inch across a 3 foot width. Otherwise, I would have rated our experience Excellent!

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Thumbnail of user janetb89
Rhode Island
1 review
1 helpful vote
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October 20th, 2016
Verified purchase

Ordered custom plantation blinds via Blindster vs. one of the traditional companies as it was half to one third of the price this way. Was quite a bit nervous about making accurate measurements for the blinds. James followed up to make sure we had measured correctly (we had not). When the blinds came, I was again nervous about the self install process. We were pleasantly surprised with the ease of install as well as the final look.

The only downfall was the additional trim on the exterior of the box. If I understood the trim a bit more clear, I would have selected the "outside" option vs. the inside, because although we were hanging them inside, it came with an extra layer of trim which is unnecessary in my opinion for an interior hang. I thought it may not look good, but you can't really tell unless you examine them closely. Overall, we really like the look and quality. It adds a high end custom look without the price tag. And always great customer service.

Thumbnail of user lj88
Nebraska
1 review
0 helpful votes
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March 12th, 2016
Verified purchase

We've ordered from Blindster in the past and were very pleased. This time around we had a couple issues. One set of blinds was manufactured with the cords on the wrong side. They responded well and sent another set; however, it was the wrong set. Customer service was again quick and we now have our complete order. The blinds themselves look good and perform well.

Thumbnail of user michaelb441
New York
1 review
0 helpful votes
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November 30th, 2016

I order my shades 2 weeks ago and received them yesterday. They are now offering a 40% discount but will not honor the price difference. Any other company I have ever shopped from always honors the price difference especially in that short of a time frame. Last time I shop with them. I guess I'll be using 3 Day Blinds going forward.

Thumbnail of user bradu2
Texas
1 review
0 helpful votes
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November 18th, 2016
Verified purchase

Blindster not only provided a better quality blind for less than the home improvement stores but they also have a better fit than those stores. The stores will do a width cut for you but you are limited on the length which allows for store bought ones to have way too much bunched up at the bottom. Blindster's blinds truly look customer for your windows!

Thumbnail of user nancyg80
Georgia
1 review
0 helpful votes
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October 21st, 2016
Verified purchase

The blinds are nice and I'm satisfied. I had a little trouble ordering but it was partly my fault since I changed my mind on what kind of blinds to order after I had ordered samples for a different kind. I wish they had sent me more pulls for the cordless blinds since it's hard to get them even when they're moved up and down.

Thumbnail of user lindas304
Ohio
1 review
0 helpful votes
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August 7th, 2016
Verified purchase

I ordered blinds from blindster for one room in my house to see how they were. We ended up reordered for almost every other room. They were easy to install and easy to order. They will happily send you samples of their products which makes it easier to decide what color to purchase.

Thumbnail of user jaredc24
New York
1 review
0 helpful votes
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June 19th, 2016
Verified purchase

I installed 40 blinds in my home from blindster. Every blind ordered was exactly cut to my specifications as ordered on the website. The double honey does an excellent job of keeping out the heat during the summer and really keeps my house warm in the winter. A great company and great product.

Thumbnail of user krisc36
Georgia
1 review
0 helpful votes
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May 22nd, 2016
Verified purchase

We did our entire sunroom for half of what it cost 10 years ago when we purchased our blinds at home depot. Plus they were not custom blinds the first time. They look amazing! I will use Blindster.com from now on.

Thumbnail of user jamesk186
Washington
1 review
0 helpful votes
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December 11th, 2016
Verified purchase

These blinds work fine but they are a bit hard to get to stay up. Occasionally they catch lop sided; only one side catches while the other side droops slightly.
From what I can tell there needs to be more of a guide for the ropes so they stay over the catch rollers.

Thumbnail of user rachelem1
New York
1 review
0 helpful votes
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April 24th, 2016
Verified purchase

After meeting with local companies on site at my newly constructed house I decided to go on line and find the same blinds with the quality and more affordable price... I have 42 Windows! I spent over a year researching on line companies, getting samples. By far Blindster was one of the best!

Thumbnail of user melissae34
Illinois
1 review
0 helpful votes
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May 18th, 2016
Verified purchase

We bought blinds for an entire rental house and could not be more pleased! Excellent resources on how to measure blinds and customer service on the live chat option was great. Thank you -we'll be ordering more for our home soon!

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Thumbnail of user carlc35
Illinois
2 reviews
0 helpful votes
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April 22nd, 2016
Verified purchase

This place is the Best. I miss measured one of the blinds I ordered, my mistake, totally not their fault. They made me a new blind for almost nothing. They will have repeat business from me. The blinds look amazing too.

Thumbnail of user sterlingb14
New York
1 review
1 helpful vote
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June 18th, 2016
Verified purchase

Blinder has been awesome! We used them for our home and for 2 rental units. They were great blinds at a great price. They even sent a new one for free when I messed up the measurement.

We will be back!

Thumbnail of user danp90
Ohio
1 review
0 helpful votes
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September 12th, 2016
Verified purchase

We ordered about a dozen blinds, each one with custom measurements. The blinds arrived on time and fit the windows perfectly. The materials and workmanship were first class. Before we hung the blinds, we requested a few more pieces of custom hardware to ensure that the blinds would remain in place. Without hesitation or questioning, Blindster sent that hardware to us without charge. We are now lifelong fans and customers of this company.

Thumbnail of user mk105
Washington
1 review
0 helpful votes
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April 14th, 2016
Verified purchase

I have purchased blinds from Blindster for at least ten years. Their quality has been consistent and the blinds hold up great. I just recently put in a new window and ordered a blind to match the windows that flank it. Even though the shades for the existing windows were ordered about three years ago, the new one matched perfectly and my wall of windows looks great.

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Thumbnail of user ss205
Illinois
1 review
0 helpful votes
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July 28th, 2016
Verified purchase

These were for a child's bedroom, so we can live with the imperfection, but I measured correctly and then received blinds that were about 1/2 - 3/4" narrower than my measurements. Fortunately, I could still hang them because the brackets provide some room for error. But the window is not as adequately darkened as it could be as a result of the blinds being narrower than the window frame, so we still need curtains.

Thumbnail of user beckyr14
Becky R. – Blindster Rep

I'm sorry there was a problem with the size.
That is why we recommend that you use the window opening width (smallest of the width measurements at the top, middle & bottom of the window) when ordering inside mount blinds. All factories that make window coverings for us (and all factories that I am aware of in the United States) take a width deduction when making blinds/shades to be mounted inside the window. For horizontal blinds the normal deduction is 1/2 inch.
If the factory made the blind to the incorrect width, we will send you a new blind at no charge. I will contact you directly to see what we can do to get this resolved. Thank you for your understanding.

Thumbnail of user katied62
Colorado
1 review
2 helpful votes
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March 29th, 2018
Verified purchase

First of all, I love the blinds we purchased - great quality, easy to install, makes the home so much better! Secondly, we had an issue with the first order (fit not right), and Blindster fully refunded the order. Their only request was that we donate the incorrect-fitting blinds, which we were happy to do. Highly, highly recommend, and I will continue to purchase blinds here anytime I need them.

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Thumbnail of user michaelc386
Missouri
1 review
0 helpful votes
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December 14th, 2016
Verified purchase

When ordering I failed to notice that the color of the valance was wrong for our house. I called Blindster and the very professional customer service woman made a prompt refund (minus 10%), and suggested another product that would work better and was on sale. I ordered the new product within minutes of hanging up and they're perfect.

Thumbnail of user jimb263
Pennsylvania
1 review
0 helpful votes
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December 14th, 2016
Verified purchase

Easy to order blinds online and customer service was great. Quickly corrected an issue I had with ordering. Blinds installed with ease and look like I spent a whole lot more money on them than I did. Will use them again!

Thumbnail of user dennist43
Nevada
1 review
0 helpful votes
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December 5th, 2016
Verified purchase

The blinds were top quality for the price. The sizing was spot on, based on my dimensions, and very easy to hang. The only suggestion I would make, is the samples should also include a piece of the blind backing material

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From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.

Business History

In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.

Company Representative

Thumbnail of user beckyr14
Becky R.
Customer Service Manager
Typically does not respond to reviews

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