• Blindster

Blindster

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Overview

Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.

  • Service
    145
  • Value
    152
  • Shipping
    149
  • Returns
    50
  • Quality
    150

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
55
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How would you rate Blindster?
Top Positive Review

“Blindster experience”

Steve S.
5/28/16

We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings

Top Critical Review

“Buy them if you have time to wait”

A. C.
6/21/24

What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.

Reviews (3,583)

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Reviews that mention popular keywords

wood blinds (157) customer service (574) quality product (70) quality blinds (47) custom blinds (40)
Thumbnail of user kathyp55
New York
1 review
0 helpful votes
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August 7th, 2016
Verified purchase

I bought 2" white faux wood blinds for my bathroom. There was a promo going on so I saved even more on their already low prices. Ordering was easy, they arrived on time and I love them! Will be ordering more in the future!

Thumbnail of user paulm276
Colorado
1 review
1 helpful vote
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March 12th, 2016
Verified purchase

We needed to replace a 25-year-old Hunter-Douglas window shade in a bedroom. Their price: $250. What? Heard about Blindster.com on Rush Limbaugh. Called. Very helpful lady. Would cost only a little more than $80. Sent us color samples... here in 3 days. Ordered. Shade delivered in less than a week. I installed... no sweat. Looks perfect. And operates easier than the Hunter-Douglas shade. I'll certainly use Blindster.com when the next Hunter-Douglas shade fails, and I hope the company is imminently successful.

Thumbnail of user christined45
New York
1 review
0 helpful votes
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March 12th, 2016
Verified purchase

One of the best customer service company's I have ever dealt with. I wouldn't hesitate buying their products and hope to purchase from them in the future. I made an error and they fixed it for me with very little cost on my part.

Thumbnail of user des607
Connecticut
1 review
0 helpful votes
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June 29th, 2016
Verified purchase

I bought 6 solar shades for a Clubhouse. The price was about 35% less than from Blinds to Go. They came quick, look great. Only problem was I needed some extra stops which they sent after. Also had an endcap broken that they sent a replacement. Would definitely order again from Blindster!

Thumbnail of user debrac57
New York
4 reviews
0 helpful votes
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June 25th, 2016
Verified purchase

From the beginning of ordering to the shipment and delivery of my three window treatments, everything went without a hitch!
Very easy to order.
The fact that there is a money back guarantee even if MY measurement was not correct. WOW!
Fit is perfect. Very good quality.

Thumbnail of user marthan8
New York
1 review
0 helpful votes
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March 12th, 2016
Verified purchase

Good enough for a rental home. The contact paper on the header does not stick. Have to smooth it out daily. Easy to install. Colors are what I expected. One will have to be replaced because the cord is fraying and it does not push up easily

Thumbnail of user patriciah121
Rhode Island
1 review
0 helpful votes
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December 5th, 2016
Verified purchase

I wasn't totally convinced I would even like blinds, but purchased them to match my daughter's first floor living room. I am not sorry and love them. I was a little nervous about measuring the windows as I did this part on my own and have three different size windows in my living room, but Blindster made it easy with their instructions and photos. Will be purchasing more for the other rooms. Thank you for a quality product and service. Pat

Thumbnail of user michaelt176
Iowa
1 review
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October 26th, 2016
Verified purchase

Blindster gracially gave a 40% discount on blinds to followers of a popular blog which enabled me to afford several blinds that we had not been able to afford. They even sent replacement blinds for a small upgrade fee after I measured incorrectly. I'm very happy with how it all turned out.

Thumbnail of user glorias36
Colorado
1 review
0 helpful votes
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July 7th, 2016
Verified purchase

The wood blinds were ordered for our cabin in the mountains. We were very pleased that all 5 fit each window just fine. One of the valances was slightly too big but we cut off the excess and the blinds look and work great. Kudos to Blindster.

Thumbnail of user ellenb33
New Hampshire
1 review
0 helpful votes
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March 12th, 2016
Verified purchase

I ordered four blinds. They were packed very well and were very easy to install. I did have an issue with one of the blinds -- there was a manufacturing defect. I contacted blindster, they had me send a picture, then promptly replaced the blind. I'm happy with these blinds and would order from them again.

Thumbnail of user lisae65
Virginia
1 review
0 helpful votes
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April 29th, 2016
Verified purchase

Website is very easy to use and ordering was easy. Installation was not too bad. We ordered a custom size shade. The edges of the shade where it was cut are not smooth. They are frayed. Little strings or pieces. Otherwise happy. Not sure if that is the quality on all shades or just ours.

Thumbnail of user erinh49
Texas
1 review
0 helpful votes
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January 9th, 2017
Verified purchase

We are super happy with Blindster. We will be using them again soon. The instructions for measuring were easy to understand. The materials they use are great. 10 minutes after the blinds were installed our house was automatically warmer. That was a pleasant surprise. We are looking forward to using them on some other windows

Thumbnail of user josephw57
Georgia
1 review
0 helpful votes
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April 18th, 2016
Verified purchase

I appreciate being able to get this old fashion product. There many types of window coverings. I need both curtains and blinds to shut out the exterior light sources. These are blinds that fit well and are easy to install after correct measurements. They are still rather expensive from my standpoint, but part of that price is offset by ease of ordering and travel time finding a local distributor. I bought Home Depot blinds that were cut to fit. These "Made in China" had a terrible smell that did not quit for several years. The smell was like a new shower curtain that could not be aired out. I hung them outside for several days and the smell did not go away. These new blinds had no discernible odor and I was very glad about that.

Thumbnail of user jimp83
Florida
1 review
0 helpful votes
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March 12th, 2016
Verified purchase

I miscalculated on the size of one of the five blinds I ordered. Customer service was very gracious about helping me correct the problem. They were also helpful in replacing two blinds that did not work properly. Both were received with the wand mechanism not working. I received prompt replacements, but that seems to be a problem that should not have happened.

Thumbnail of user deborahm76
Wisconsin
1 review
0 helpful votes
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March 12th, 2016
Verified purchase

They were exactly what I ordered, very easy to install, look beautiful. Love the easy to operate ez up handles. So pleased I ordered for more windows in the house. Prices and discounts could not be beat.

Thumbnail of user alexe131
Virginia
1 review
0 helpful votes
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June 7th, 2016
Verified purchase

First time I have ordered anything. The experience was great. The vertical blinds arrived on time and were very easy to install. The also look amazing. I am very proud of myself for doing that. Thank you.

Thumbnail of user beng71
Florida
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

I recently purchased blinds for my new house. It took over 3 weeks to get them, and then when they finally arrived, they were all "damaged". I called and customer service was great. They offered to send news ones or give me a refund. They explained they had been very backed up with a lot of orders. This unfortunately hurt the quality of the product. I took the refund and spent about a week trying to "rig" the damaged blinds. I managed to get most of them to kind of "work". They probably won't last as long but, I didnt end up paying for them... so that's why 3 stars instead of 1.

Thumbnail of user mikem411
Texas
1 review
0 helpful votes
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August 31st, 2016
Verified purchase

The first set arrived without the valance( error in ordering). The problem was taken care of, without any hassle, their customer service people were very helpful and seemed to genuinely want to make sure I was satisfied.

Thumbnail of user constancec6
Nebraska
2 reviews
0 helpful votes
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June 17th, 2016
Verified purchase

Blinds look great! Husband installed all 12 with a little help from me.
One of the best parts was the customer service provided by Kim. She was prompt, "went beyond" & solved every problem. She was great.

Thumbnail of user karrij
Georgia
2 reviews
0 helpful votes
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December 27th, 2016
Verified purchase

Blinds are beautiful! We are very pleased with how they block the light. For being custom made, we were very happy to get them so quick! Highly recommend Blindster, and we will definitely order from them again.

Thumbnail of user robertw297
New York
1 review
0 helpful votes
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November 12th, 2016
Verified purchase

I asked for a custom blind for our camper. Great price and perfect fit.
Very impressed with the packaging. Reinforced outside and inside. I was concerned about shipping damage when I ordered. No reason for any concerns.

Thumbnail of user johns1570
Texas
2 reviews
0 helpful votes
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December 27th, 2016
Verified purchase

Ordered four shades to stack two levels high. Ordering was quick and fairly simple, but the next day I realized I should have ordered two of the shades with extra long pull chains since their bottom edges would be mounted eght feet above the floor. A call to Christina in customer service took care of the additional chain length, and very soon my shades arrived. The fit and color are perfect for my space, as well as the long pull chains. I'll be sending pictures of the finished room soon in hopes of winning your monthly prize.

Thumbnail of user debbyg6
Texas
1 review
0 helpful votes
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July 20th, 2016
Verified purchase

I'm This is the second time I have ordered blinds from Blindster. All of my blinds came earlier than expected and in perfect order. I will definitely use them again. I have already told friends about them.

Thumbnail of user ninl
New York
1 review
0 helpful votes
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May 26th, 2016
Verified purchase

They look so good! We got the 2&1/2 in white deluxe faux wood blinds made for an awkward sized window we have. We live in az and this window is in the west so the sunlight made it very hot inside. These blinds fixed that problem. Plus, they look very "clean" and very complimentary to any decor. I love them. Very easy to measure and hang up. Literally screw in 4 screws and the rest is history.

We actually spent thousands of dollars for Lowes to come in a outfit many windows with custom fit crown molded wood shutters. They are nice, don't get me wrong but if I could do it all over again, I would get Blindster because they are just as nice and beautiful.

Thumbnail of user dianeh57
South Carolina
1 review
0 helpful votes
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April 17th, 2016
Verified purchase

Great. The website is very user-friendly with tons of selections for window treatments to choose from. I ordered a few samples just to be sure about the colors I wanted and the samples arrived quickly.

Placing your order takes no time at all. The blinds we ordered arrived before the estimated delivery date and installing the blinds was a snap. We are very pleased.

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From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.

Business History

In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.

Company Representative

Thumbnail of user beckyr14
Becky R.
Customer Service Manager
Typically does not respond to reviews

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