• Blindster

Blindster

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Overview

Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.

  • Service
    145
  • Value
    152
  • Shipping
    149
  • Returns
    50
  • Quality
    150

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
4
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How would you rate Blindster?
Top Positive Review

“Blindster experience”

Steve S.
5/28/16

We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings

Top Critical Review

“Buy them if you have time to wait”

A. C.
6/21/24

What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.

Reviews (3,583)

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Reviews that mention popular keywords

wood blinds (157) customer service (574) quality product (70) quality blinds (47) custom blinds (40)
Thumbnail of user sandrar73
Washington
2 reviews
0 helpful votes
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July 21st, 2016
Verified purchase

Ordered the vertical blinds when I heard an ad on the radio. Got $60 discount for that, which was great. Blinds came. Exceptionally good quality, and easy to install. Thank you so much -- we're very happy with Blindster.com.

Thumbnail of user steves240
New York
1 review
0 helpful votes
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May 28th, 2016
Verified purchase

We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruths61
North Carolina
2 reviews
0 helpful votes
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August 28th, 2016
Verified purchase

Our blinds were delivered quickly and fit perfectly. There was one blind out of the six ordered that did not work correctly. I notified customer service and they immediately sent a replacement. No need for me to return the damaged one. Price was great too! Love this company!

Thumbnail of user loreenr
Massachusetts
1 review
0 helpful votes
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August 16th, 2016
Verified purchase

These blinds were ordered in all different sizes for my home; they came marked clearly and fit perfectly. Customer services is excellent! Quality of Product Excellent... love the look; very high end work!

Thumbnail of user steves260
Colorado
1 review
0 helpful votes
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August 6th, 2016
Verified purchase

I needed blinds in my man cave before everyone showed up. Could not get them
In time from regular sources and ordered from blindster. They came quickly, looked great and were half the price of lowes or Home Depot.
Would do it again

Thumbnail of user dougb63
Illinois
1 review
0 helpful votes
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November 21st, 2016
Verified purchase

It is tough to mess up your choices, dimensions, etc. with all of the customer service help/visuals provided by Blindster.com. I have had nothing but good experiences with them; plus very easy installation...

Thumbnail of user carolinem38
Pennsylvania
1 review
0 helpful votes
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June 16th, 2016
Verified purchase

My hubby heard about blindster.com on talk radio ( Rush) and we ordered 5 blinds for our new home. Great quality. Packaging was great. The fit was perfect. They look very expensive. I highly recommend.

Thumbnail of user stephenh102
Thailand
1 review
0 helpful votes
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August 1st, 2016
Verified purchase

Quality, price and fit all above expectation but a couple of blinds did have small defects and Blindster.com customer service staff were helpful and professional in getting the situation corrected.
Only negatives were late shipping notifications and incorrectly marked blind size on several boxes caused needless hassle.

Thumbnail of user rk99
California
2 reviews
0 helpful votes
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July 31st, 2016
Verified purchase

I've made three separate purchases with Blindster over the last few years, and they've all been very pleasant. We added on to our house this last year, and obviously needed window treatments for all the new windows, so off to blindster.com I went. This is a great company with quality products at reasonable prices. More importantly, Blindster also stands behind their products, offering great customer service. They also have frequent sales, so snagging an even better deal is just a wait away, especially if you're signed up for email notifications. Highly recommended for the budget minded style seeker!

Thumbnail of user dorothyj22
Kansas
2 reviews
0 helpful votes
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November 23rd, 2016
Verified purchase

The cordial personalities of those in customer service was not only helpful but refreshing. Everything that is promised in their advertising is true. A pleasure to work with this company and we love our blinds!

Thumbnail of user dawns67
Nebraska
2 reviews
0 helpful votes
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August 28th, 2016
Verified purchase

Bought a brand new house so had to get blinds for all the windows. Picked out everything without samples and all are perfect! Easy installation and two of us did it all in less than 3 hours. I love my window coverings.

Thumbnail of user aaronm84
California
1 review
0 helpful votes
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June 9th, 2016
Verified purchase

Everything fit just perfect and was easy to install. We received our blinds really quickly and I liked the fact that they had me double check my measurements before finalizing my order. Mistakes could have been costly for myself doing an entire house.

Thumbnail of user adamr78
Missouri
1 review
0 helpful votes
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June 21st, 2016
Verified purchase

Very Satisfied. I had purchased one blind (2' faux wood) for our upstairs bedroom about a year ago as a test run to see how Blindster.com worked. That experience was great. So, when it came time to remodel and purchase the remaining blinds, I knew exactly where to turn: Blindster.com. I could not be more pleased. We have some tricky windows in our house, but with Blindster.com's simple measuring directions all the blinds worked perfectly. I highly recommend this company to anyone looking for window coverings. Oh, and the shipping was very fast with no broken pieces. Thanks Blindster.com.

Thumbnail of user tomk97
Idaho
1 review
0 helpful votes
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September 7th, 2016
Verified purchase

I ordered three different sized Blinds, they arrived a little early and were measured perfectly. However a mechanism on one of blinds doesn't work as it should, but my wife said it works well enough. Overall we are very satisfied.

Thumbnail of user georgel72
Maryland
1 review
0 helpful votes
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May 7th, 2016
Verified purchase

Everything ordered received ok. Installation went well. About a week or so later one of the lifting strings came loose. It took us some time to get this figured out and get the blind working properly. This was on the double unit which made it more difficult. We think you should use a better way to secure these ends.

Thumbnail of user debbieh73
Oregon
1 review
0 helpful votes
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August 22nd, 2016
Verified purchase

The blinds are great quality. They look like they came from a very high end store. Even better is the customer service at Blindster.com. We measured two of our blinds incorrectly and there was no problem with getting replacements.

Thumbnail of user ramonr15
Connecticut
1 review
0 helpful votes
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May 5th, 2016
Verified purchase

I've ordered from Blindster 6 times before, always appreciate their good customer service giving technical advice before the order, and only once had a problem - they took the defective product back and quickly repaired it. Prices are very competitive.

Thumbnail of user gordong25
Virginia
1 review
0 helpful votes
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July 14th, 2016
Verified purchase

We've not had since building our home a covering on the utility room window, as it doesn't get direct sunlight. A few weeks ago, my wife said she would like to get a shutter for the window.

Having successfully purchased blinds previously from Blindster, I went to the website to look at the company's shutter offerings. After deciding which one we wanted, I called and talked to "James" (who I subsequently found out was one of the company principles). He made a couple of suggestions about the order form I had filled out on-line, and I hit the 'order' button.

Blind arrived several days earlier than promised, with all parts and instructions included in the well-packaged carton. Installation was relatively quick and easy. All one needs is basic carpentry knowledge, the recommended tools, and the ability to follow the easy directions.

Blind looks great, fits perfectly, and operates smoothly. MOMMA"S HAPPY! Highly recommend this product and this company!

Thumbnail of user judithl21
Michigan
1 review
0 helpful votes
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December 27th, 2016
Verified purchase

Top down, bottom up blinds are great. We bought them for a log cabin we had refurbished and they really look nice. I ordered some more for my kitchen and reading room, but haven't installed them yet. You won't be sorry to do business with this company. I highly recommend.

Thumbnail of user jmmj
Georgia
1 review
0 helpful votes
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September 28th, 2016
Verified purchase

Love my blinds and appreciate the excellent customer service. I orders 18 blinds. One came in shorter than ordered. They didn't ask me to send it back, they just sent a new blind. Thank you for making it so easy!

Thumbnail of user annm146
Massachusetts
1 review
0 helpful votes
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October 12th, 2016
Verified purchase

I have ordered the 2" faux wood blinds for nine windows in 4 different sizes. I did not order them all at the same time but over 3 years. Each order arrived as stated and was easy enough for me to install myself. All you need are simple tools and a power drill. I recently ordered a bottom up/top down cellular shade for a second floor bathroom. Again, perfect fit and easy installation. I love being able to leave the top of the window shade down half way to let the morning sun come in but maintain privacy. Measuring accurately is important, but if you follow the recommended measuring techniques on the website you'll be spot on! After three years, my oldest shades still look and function great!

Thumbnail of user newsterh
California
1 review
0 helpful votes
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September 13th, 2016
Verified purchase

Well made attractive roller shades. It took a while for me to receive my order (about 2 weeks), but the shades look nice. They were about 1/3 less than another popular online retailer. But the other retailer carried higher end fabrics. Blinder is more limited in style and fabric selection.

Thumbnail of user gl2116
Virginia
1 review
0 helpful votes
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June 7th, 2016
Verified purchase

Exceptional customer service from "Tammy" & "Kelly"! I ordered the wrong size for my blinds and they resolved my issue in a timely manner with professionalism. I would definitely recommend this company.

Thumbnail of user bbb12
New Jersey
1 review
0 helpful votes
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July 29th, 2016
Verified purchase

Customer Service before & after purchase was excellent! This company really does stand behind their advertising & products. Received lots of good info from reps as I was on-line shopping that helped me make my selections in purchasing faux wood blinds for the first time. Two inch blinds are of very good quality & look great hanging 2 on 1 head rail. Have received many compliments from family & friends!

Thumbnail of user laurif1
Montana
1 review
1 helpful vote
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March 13th, 2016
Verified purchase

The sales associate who helped me, over the phone, was awesome. She spent a lot of time with me, taking down the measurements for my entire house of 2 1/2 inch faux wood blinds. They all fit perfectly. I would have liked a little nice piece at the top, at least to cover the gap on each side, but overall we're very happy with them.

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From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.

Business History

In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.

Company Representative

Thumbnail of user beckyr14
Becky R.
Customer Service Manager
Typically does not respond to reviews

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