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Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.
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We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings
What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.
My only issue is that the exact measurements of the blinds ordered can vary. This fact is in the specifications only, so while we read the other info, instructions and watched the video, we missed this. But the staff answers emails rapidly and they provide excellent service until customers are satisfied. The blinds are very high quality and look wonderful in our apt.
Received my blinds timely. However, my contractor was running way behind so two months later realized that I had ordered the wrong type of valances. Took photos of the installed blinds and contacted Blindster to order replacement valances. They are handling at no charge. My error and they are not charging me!
By the way the blinds are high quality.
Thank you Blindster!
Ordered Super Value Bamboo blinds in Hatteras Camel. Lovely color and they look just as good in person as they do online! We purchased them for privacy and to add texture to the room. Easy to install but beware that these blinds are heavy. We ordered 71" length to be installed inside the window frame and ended up having to reinforce the frame.
We ordered three sets of two and one single blinds. Very satisfied with the looks of the blinds. Most fit perfectly. One set was two inches too short. My husband installed them in such a way that it is not noticeable, rather than try to return them.
All in all we are very satisfied.
All the blinds looked great. I hope my renter enjoys them for many years to come. But I was surprised to see slight variations in hardware. Like the plastic clips that held the valance over the head rail. The count and type varied. Almost like being supplied by different vendors. The packing varied a little also.
I have ordered blinds from Blindster twice and both times it was a great experience. I have oddly sized windows and wanted a custom fit without the custom price. Blindster had both! They were easy to install and look beautiful! I recommend them to all my friends who like the bamboo or wood style.
Our blinds look great and installed easily and quickly. Once I installed the first blind the others went up very quickly. I had few questions about how to properly measure my outside mounting blinds and the customer service guy was a big help. Would certainly recommend.
We ordered a set of 7 solar shades to cover windows and doors in our great room. Linda was very helpful in ensuring I provided the correct measurements and everything fit perfectly. We are very happy with the result and the good service.
I purchased 2 solar blinds (one 12' wide and the other 8' wide). They came quickly, with good installation instructions and were put up the following day. I am very satisfied with the product and saved money over every other website or vendor. A true win-win!
The ordering, shipping, and billing were all terrific. My set of blinds missed a QC check and need to be replaced. I also discovered I'm not a fan of cordless blinds. The replacement process seems to be going smoothly, but is still ongoing.
Most blind stores do not sell blackout blinds that truly black out the light. I have tried plantain shutters and even those did not work. I only tried blindster because their blackout blinds were fairly cheap to create custom and to my amazement they actually worked to black out the sunlight so I can sleep in as I work the night shift. Good company and quality blinds.
We ordered 25 shades, including sheer shades and cellular shades for our new home. A few days after installing them, we noticed that the cells in one of the cellular shades had separated. We called and sent photos to Blindster Customer Service and they responded immediately that they were sorry and would be sending a replacement shade asap. We received it a few days later. We installed it and saw immediately that it too had separating cells. We sent new pictures and called again and again we got an apology and a new replacement shade. The new shade (and all of the other shades) looks great! Without hesitation, Blindster stood by their products. We've been very happy with Blindster window treatments, and recommend to our friends!
The blinds I ordered fit perfectly. The instructions to measure really make it simple and accurate, and will give you confidence. Considering the blinds are custom made; from order time to delivery they were fast. I also didn't have to spend an arm and a leg.
Sandra in customer service was incredible. She noticed that I had ordered a blind in which I had not been sent a sample. She delivered one promptly, making sure that I ordered exactly what I wanted and later called down to production when I had a last minute size change. She could not have been better. My blinds arrived quickly and are perfect! I am so happy!
So easy! I measured my window as instructed, and ordered the blind. It arrived sooner than expected and fit perfectly. Installation was easy, I used a cordless drill to pre drill holes, and all hardware was included. Looks great in my laundry room!
We searched the typical home stores in the area for blinds for 2 rooms. We found next to nothing, Only white or dark brown and none in the exact size we needed. Ordering from that cost a fortune. Spent 15 minutes on the Blindster site and less that 2 weeks later we had just what we wanted in the proper size. Installation was a breeze.
Good instructions for measuring. Blinds are very nice and my experience with customer service was good. My only problem was that my blind order took the maximum time to complete which made it impossible to get in time for my event unless I paid a high expedited shipping cost. Expect the time frame to be the longest they say and give extra time for shipping.
The blinds arrived on time and once they were hung, there was nothing more to do. No more shortening which seems to take forever. I think they will last longer in my rentals because they have cords and not wands. I will definitely do this again!
Great fit and function and look great in a contemporary home. Love that I can move up an down from top to bottom or bottom up for privacy and to shade room from the sun without eliminating the full view out the window. I have used these blinds in all my bedrooms and office and am very happy with my purchase and the quality of the construction!
Great instructions, perfect fit, excellent customer service! We just finished our living room/dining room windows and everything looks wonderful. Customer service was exceptional. We are measuring our bedroom for our next order! We want to do our whole house with these quality blinds!
I purchased vertical blinds for 2 long narrow windows in my living room and for a small bathroom window. The installation was easy and fitted well, quality was good. The only negative I had was I didn't realize that the track did not have any dress up to cover the bare metal. I went to a local home center and bought some plastic hardware and created my own valences out of the extra vertical blind panels that were sent to me.
I was a little unsure at first when I considered ordering blinds online. From the very first contact with Blindster, I was amazed at their professionalism and attention to detail. We ordered our pleated shades but put the order on hold until we received color samples. When Blindster discovered that we had ordered double-cell and not single-cell, they took the initiative and sent new double-cell samples to insure that we had what we needed to make an intelligent choice. The shades arrived in about a week and they were extremely easy to install.
We have had pleated shaded from other big-box stores in the past in other homes, and these from Blindster are by far the best quality I have seen. I will never buy blinds or shades from any other supplier. They are the best and their customer service is also to be commended.
I recieved my missing end cap on a bottom rail, when first delivered.
I was promptly sent a replacement. I put it in place, it falls off when i raise or lower the blind. A little crazy glue should solve the problem. Just a little fitting adjustment i guess.
Not a great big deal
I ordered solar blinds next. Can't wait to see how they work out.
As the old saying goes, "you get what you pay for", well in this case I feel I got quite a bit more than I paid for and the turn around was very quick. I am re-doing all the blinds in my home and I won't be using anyone but Blindster.
I called because of the ads on the conservative radio. When the blinds came I called a local blind company to install them. I was fearful that they would not do other company's blinds. The installer came the next day and was complimentary as to the quality and how well they fit. After he installed the blinds he said, "If this were from my company, I would charge $225.00." Our cost with blinds and all was $122.00 about a $100.00 less for similar quality.
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With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.
