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Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.
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We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings
What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.
Great company with outstanding products. I mis-measured one of my ordered blinds, and when it aarived and didn't fit I called them. I told them that the error was mine and not theirs, but they insisted that they have a policy, where, " it fits or its free" So for $15 for handling and shipping they made me a new blind that works great. Who knew that there was a company that really wants you to be happy That company is called Blindster!
The vertical blinds for the sliding glass door had missing hardware necessary to install. After bring to attention a small part was shipped to us and it still wasn't enough to install. So we had to rig up something ourselves to install it so we're keeping our fingers crossed. Needless to say we won't ever be ordering again. The rest of the order was okay except for one blind that made noise when we tried to tilt the shades.
Followed the online guidance for measuring the windows, ordered the blinds (nine total) and performed the installation. A set of brackets were missing from the order but I contacted Blindster.com and they expressed mailed the brackets to me immediately. I will surely buy from Blindster, com again.
Most of the shades I ordered had to have the metal stud filed down in order to fit into the window. One of my shades did not fit at all even after filing down. I would like to be contacted by Blindster if they actually read this.
One of the best experiences I've ever had with an online purchase. I received a damaged blind, and after reporting it. The matter was handled very quick. I received a new blind in a matter of days. They fit perfectly in my windows. I will be recommending this company to my friends.
I ordered the beautiful roman shades with the pink florals on them for my craft room. The sales rep did a great job helping me order the shades since I had never done it before. They arrived quickly and my son had no trouble installing them for me. Happy customer! Beautiful windows!
Tip for consumers:
If you don't know how to order with all the customization, call in and sales department can help you. They made it very easy for me.
Products used:
pink floral roman shades
Was skeptical about ordering blinds online...
Not sure about not being able to actually see them before making such a big purchase
I was pleasantly surprised... Blinds are beautiful... Price was great!
Will order again
Very satisfied with our order, customer service excellent, they contacted us to make sure measurements were accurate, order was packaged very securely, and prompt delivery of product. Love my shutters, and very easy to install!
Never did this before. Read the instructions, got samples, chose, measured, waited. Then they arrived I read some instructions, put them up and I'm the hero. Everyone is happy and the Roman Drapes look great.
The blinds were delivered faster than expected. They fix the windows perfectly and look great. We ordered 10 window blinds and 1 patio door blind. They all installed easily and quickly. I highly recommend Blindster.com.
I have place multiple orders with Blindster.com. They have been for mini blinds (corded, cordless, and privacy). I like the quality and the color.
I had one problem which was resolved quickly to my satisfaction.
First I ordered a sample to check out the material. Shades came in about 2 weeks, very easy to install and look fantastic. While the shades aren't cheap, they certainly look and feel like I paid much more than I did. Very happy with my purchase and have referred Blindster to my sister who is looking to replace several window coverings.
So far as I started replacing my blinds I been very happy with your blinds. I was surprised that upon forming my next order I was going to experience a very expense shipping charge to get it here. Guess I'll just save my pennies until I can justify another purchase of my next item.
First of I am extremely satisfied with your customer service. The best! I love the service I received and love my blinds. Only one issue. When I did a reorder to finish my windows I was told that the color I choose was no longer available. I went ahead and ordered very similar color. I noticed the quality was not as good as the original blinds I ordered. Still very happy with my purchase just thought you should be aware of this.
Overall everything was great:
I got a follow-up email to confirm and a human to help me pick the colors.
The order was as described. Blinds appear to be high quality and were easy to install.
My only gripe is that my order shipped out in 2 shipments, and the web site did not clearly reflect this. The site showed that my order had shipped when only the first part of it had, so I was worried that they had forgotten to ship the second part. When I called and talked to them on the phone this got cleared up, but it was a waste of everybody's time to not have it on the web site.
Overall customer service is 4.5. James is an excellent example of quality customer service. ( Thank you James) Despite a few issues which were timely resolved, we are satisfied with the savings, ease of installation & product quality of shutters. We strongly recommend ordering the BLINDSTER shutters based upon our experience. The price is right.
2nd time I tried blindster... 1st time, on a bigger blind, left control didn't work.
Thought I would try again--this time blind was extremely cheap and I know I could
Have done better at Menards or Home Depot...
Will not use ever again
I'm sorry you don't like your blinds. I will call you to get this resolved under our Satisfaction Guarantee.
Fast delivery after online order. Arrived fast and correcrt. Fit perfect. Very easy to install, directions great. Quality product. Did have an issue (My fault) called customer service very pleasant and handled my problem on the first call. Very satisfied with my results.
We recently ordered multiple blinds for our home. We were promised a swatch of the color would be delivered. No delivery ever came. We were promised on 2 separate occasions that our swatch would be delivered "today". After not receiving the swatch, and reading the negative remarks about how slow it is to receive the product, we have cancelled our entire order. If we can't even get a swatch, I have zero faith that we will receive our blinds.
I was expecting a big box store type blinds and what we got had much more style and quality than expected. Very well made and better looking than what we saw on line. Will definitely order all my blinds from here from now on.
Great! The shades went in and fit perfectly. It's so much more easier and cost-efficient to do shades in your own home rather than paying way too much money as I have in the past. Wished I would have known about Blindster years ago.
When I received our blinds, they came with the wrong mounting brackets. Blindster quickly responded to my email, and sent the correct brackets. Aside from this minor hassle, I enjoyed my shopping experience. The blinds are of excellent quality, and were easy to install.
I needed a privacy blind for the door to my screened porch & selected a white cellular blind. It was reasonably priced and in addition Blindster had a sale on. The blind arrived quickly & it is perfect! Great quality! I'm a happy Customer!
The set of blinds received were as described and fit my window space perfectly. The quality of the blind is very good but I wish they had a couple of choices on the design of the valence which seems to be a bit much.
Gain trust and grow your business with customer reviews.
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.
I am sorry you shades didn't fit. I will contact you to get this resolved.