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Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.
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We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings
What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.
I am very happy with the quality of faux premium wood 2 1/2" blinds that I purchased for my home. The ordering process was easy, the installation was simple, and we received the order in a timely manner. I would highly recommend Blindster.com to anyone considering buying blinds or other window coverings.
One of the blinds arrived damaged, and the return process was fast and easy and the replacement came faster than the first original shipment.
Easy to use web site for ordering.
Received products a little slower than advertised and was awarded a percentage refund. I was not impatient so no problem for me. One item was damaged during shipment and that was taken care of pretty quickly. I will order more from them and would recommend them to anyone.
The cellular shades took longer in production than estimated but when I called customer service they were very helpful. The blinds were easy to install and are exactly what I expected. I do recommend requesting samples so that you can get the color and filtering you expect. I recommend the higher quality double cell shade.
We ordered our blinds on *******/3016 and received them on 5/5/16. I call that great service. We ordered 10 blinds, all different sizes for our 5th wheel recreational vehicle and they were exactly as ordered and looked wonderful. Such a huge difference and with the special of 35% off, a real bargain. We are very happy with this company and would refer them to others.
Easy to order product. Quality of blinds and their look is good. Mine are a recesses fit with mounting at each end. I had slight difficulty mounting the brackets because there was no leeway for my drill. Also my purchase was mini blinds. I would have liked more color selections. Other then that the product was easy to order and delivery was quick. My compliments!
We bought a whole house worth of deluxe faux wood blinds in a variety of sizes as well as some cellular shades. Everything installed easily. When one of the cellular shades arrived damaged, Blindster's customer service department replaced it immediately - no hassle. We are very pleased.
Blindster.com provided excellent online services. There was a delay in the manufacturing of the shades and I got an immediate e-mail notifying me of the delay. For my inconvenience, they credited me with and additional 10% discount and provided two day shipping once the blinds were ready to ship. Will do business with them again.
Roller shades received with glue all over bottom 6" and they were. 5" off my submitted width measurements. I called Customer service, sent pictures and they immediately had new shades sent to me. Glue issue fixed, however, new shades are still too. 5" too short on width measurement even though I stressed to customer service that this had to be corrected. Customer service said they always send short which makes to sense - even 1/4" included brackets won't fill gap do I am forced to use washers as spacers to pride hanging gap and it looks awful.
I ordered two sets of vertical blinds at a price quite a bit lower than three home improvement stores offered. They arrived when promised and were well packaged so that no damage was noted when they were opened. They fit well and appear to be sturdy enough to last a long time.
After ordering I received a call at night that my credit card info was mistakenly deleted and they would need it again. I called the next working day and reordered. Over the next couple of weeks that card number was used many times at various locations without our knowledge.
I don't normally do reviews, but these guys are great at what they do. Product and workmanship is perfect high quality for being completed quickly.
Very satisfied and they look great. Very easy installation and very competitive pricing. I know I'll be getting more from Blindster in near future.
I placed a rather large order for my restaurant. There were over 20 blinds ordered in various sizes. Blindster phoned me to confirm everything was just right before making and shipping. I was able to identify all of the blinds' location by the location they put on each blind. Everything was perfect and the company a pleasure to work with.
This was an extremely awesome experience! I was amazed and surprised how fast my blinds arrived. The measurements were perfectly accurate. I will order from Blindster.com again. I already recommended them to my next door neighbor who came into my house and liked my blinds. Thank you so much!
This was an "add-on" to the order placed earlier this year to install Blindster's
2 1/2" wood blinds throughout our new house. We were very pleased with our purchase but found that we had forgotten to order blinds for one of the windows!
Customer service at Blindster is excellent!
In ordering, I received excellent customer service when I called about color comparisons. The rep actually took a picture of samples and texted it to me for review. Our order was received in a timely manner and undamaged (very good packaging.) The blind was easy to install and looks and functions beyond our expectations. Will definitely order from Blindster again!
I had a whole-house order. Some of the material had recently been back ordered so the manufacture time of these were a bit longer--which they let me know about after I asked. This, however, made the delivery time when I was out of state. I was told an email would be sent when the blinds shipped. This email never happened so I was unable to arrange for the packages to be brought into my house. They were on my deck for ~1 week unfortunately. But luckily nothing happened.
The product and value are great and I'm very happy with that.
Blindster is THE PLACE if you want to purchase great blinds and shades at a reasonable price. My wife and I first shopped the big box stores (both of them in our area), and after seeing the prices and quality, did some research.
The ordering process was smooth, they kept us posted as to the status, and the blinds were easy to install -- well truthfully I had my son put them up! They look great and we're ordering more!
Mike Reynolds
This product was very easy to order, fast shipping and the instructions were adequate for log home installation but probably great for installation in a "normal" home. I ordered three windows, the first window took half an hour to install, the last two were done in half that time.
Now that I have dealt with this company I'm looking forward to ordering blinds for the rest of the house.
Top notch from start to finish. Daniel was very helpful in guiding me through my questions on the live chat. I love the product I ordered and was impressed by how easy the installation was. Thanks for making a wonderful product in the USA. I was so happy with my purchase that I recommended you to my sister who ordered shutters. I'm looking forward to ordering again soon myself!
Ordered eight sets of blinds. The two white ones we got the mechanism slips so you can't adjust the tilt with the strings. We got five faux wood blinds that work good but one set has a four string draw and the other four were built with a three string draw, looks kinda silly being that they are all next to each other. Tiles on one are warped too.
I'm sorry you had a problem with your order. The number of ladders will vary by width. I will call you to get everything resolved right away.
Two of the four cellular shades I ordered needed to be adjusted. Right out of the box one was uneven and the other became so after a few days. I was able to adjust the correct pull cord and they have stayed even after a few weeks of use.So I am happy. Good customer service before I purchased. Talked to a couple different people and they were very helpful and patient. At the price, I was worried about quality, but they look good.
From the time of ordering samples till the time we ordered the (recommended) 1-2 blinds to ensure product satisfaction, everything was smooth and easy. The second order shipment came faster then the first one but we were pleased of that. The roman shades are beautiful, we are all pleased and they fit perfectly on every window. I wish we got the bigger discount on the first order, would be my only complaint.
Good service and I like that they make sure you ordered samples.
The people I dealt with were very nice, and to get 7 shades for less than $1,000 is amazing. Upon receiving the solar roller shades, my husband and I had to remove the stop ball and feed the end of the shade through the cassette valance in order for the shade to be rolled up far enough. The color is a perfect match to our window casings and the shades look nice, but we were not able to just unpack them and install.
I had a unique support design for the vertical blinds I wanted so it took lots of back and forth conversations with the Blindster people(specifically James and Tammy) before we were confident everything would fit... AND IT DID! They even sent me sample brackets so I could actually see them and get the dimensions, etc. Advice to all, take the time to explain everything to them up front and for sure send pictures on the window. They go way beyond what you normally get for service nowadays.
I followed the instructions and measured my windows. I did have some reservation about how they would come out and fit, but to my surprise and delight the blinds fit perfectly. The color and quality was spot on and the faux wood had me doing a double check to make sure they didn't make a mistake and send me real wood.
All in all, I would recommend this company to anyone looking for quality blinds at an excellent price.
Joe in New York
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With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.
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