• Blindster

Blindster

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Overview

Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.

  • Service
    145
  • Value
    152
  • Shipping
    149
  • Returns
    50
  • Quality
    150

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate Blindster?
Top Positive Review

“Blindster experience”

Steve S.
5/28/16

We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings

Top Critical Review

“Buy them if you have time to wait”

A. C.
6/21/24

What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.

Reviews (3,583)

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Reviews that mention popular keywords

wood blinds (157) customer service (574) quality product (70) quality blinds (47) custom blinds (40)
Thumbnail of user arthurd214
California
1 review
3 helpful votes
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August 26th, 2021

Ordered 5 blinds of same dimensions for apartment remodel. Four came in proper and came in 1 inch wider. Blindster mistake. Called and was told to send picture with tape measure to prove my claim. Emailed picture back. No response. Called and asked for number to text picture to. Number would not allow me to forward picture. Called to order replacement to complete project and was told company had info and was reviewing. Bottom line, no response to problem and out $64 extra dollars.

Tip for consumers:
There adds say if you order wrong they will new blind no charge. They blind wrong and did make good on their word.

Products used:
2 inch blinds

Service
Value
Quality
Thumbnail of user ericp74
Illinois
1 review
0 helpful votes
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October 15th, 2016
Verified purchase

Online ordering was a breeze! Shipment of 20 blinds of various sizes arrived in no time. Blinds were all clearly labeled with their sizes and packed in a manner to ensure they were not damaged in transit. Could not have been any easier to install. Look great (esp. The "magnetic" valances) and definitely increased the value of my home.

Thumbnail of user steves294
California
1 review
0 helpful votes
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November 21st, 2016
Verified purchase

We had just replaced all our old single pane windows with modern dual pane windows and thus decided to replace a few of the window treatments. We first called a local company which promises their product in 3 days but found them to be way out of our budget. We came across blindster.com among a few other websites and found blindster.com to be the best in terms of choices and ease of use so we placed our order with them and got our blinds ahead of schedule. We had an issue with one of the blinds so they sent out a replacement free! I will definitely recommend Blindster.com to my family and friends.

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Thumbnail of user sandys85
Nevada
1 review
0 helpful votes
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August 19th, 2016
Verified purchase

I purchased honeycomb blinds from Blindster after searching several websites. Blindster had the best price! I'm very pleased with the blinds - they fit perfectly and seem to be high quality. Would not hesitate to order from them again.

Thumbnail of user lindseyl15
Connecticut
1 review
1 helpful vote
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April 21st, 2016
Verified purchase

We needed inexpensive window treatments for our rental home. We ordered the faux wood blinds. Excellent quality for a great price and delivery was timed perfectly. We will be using again in the future!

Thumbnail of user dann920
Oregon
2 reviews
0 helpful votes
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September 17th, 2016
Verified purchase

Quick delivery of blind samples to help choose desired colors/textures. Simple measuring and mounting of delivered blinds if instructions are closely followed. Order was processed quickly and the selected blinds were delivered as ordered.

Thumbnail of user patriciam122
Illinois
1 review
0 helpful votes
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April 27th, 2016
Verified purchase

Needed blinds for a small window in an older home
And wanted decent blinds. First time ordering from this company online
And was super happy with the color being true as what was coming across my computer screen. The blinds fit perfectly and am super happy with how
They were shipped.

Thumbnail of user tomh170
California
1 review
0 helpful votes
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July 14th, 2016
Verified purchase

Every thing they advertise is true, measuring is simple, product is quality, any assistance needed they are there for you, the install was a breeze. I would recommend this company, and their product 100%

Thumbnail of user charlotted15
Virginia
1 review
0 helpful votes
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July 7th, 2016
Verified purchase

We are very happy with our Blindster order of a roller shade and cellular blinds. The installation was fairly easy and they look wonderful. Would definitely recommend Blindster. Customer service very helpful with questions.

Thumbnail of user lauraw121
Wisconsin
1 review
0 helpful votes
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January 28th, 2017
Verified purchase

This is my third blind order, I think. Maybe more than that. Nice blinds no issues. Good price. I tell everyone about blindster. Wil. Order again when I need to. Use in all my rentals. My daughters house.

Thumbnail of user sydneys23
Georgia
1 review
0 helpful votes
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October 12th, 2016
Verified purchase

We needed blinds for a house that did not have any and were stressing having to purchase all those blinds. Blindster made it simple, got us our blinds quickly and helped us make our new home feel complete!

Thumbnail of user amyr96
Texas
1 review
0 helpful votes
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December 12th, 2016
Verified purchase

Blinds came well packaged, exactly what we thought we were getting. Compared to other 1%solar shades on the market, the blindster pricing was by far the best. That usually is of concern that the product isn't as good, but it was great. Install was easy!

Thumbnail of user lisai17
South Carolina
1 review
0 helpful votes
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November 9th, 2016
Verified purchase

I bought these blinds for an addition to our home, hoping they would be a close match to the blinds in adjacent areas. They are perfect! Sturdy, well made, and look just like the blinds we already have.

Thumbnail of user katiea28
Michigan
1 review
0 helpful votes
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October 9th, 2016
Verified purchase

Blindster was easy to use, with many different options. I have awkward size windows and wanted specific products for each room. I was able to get everything in custom sizes at a great price! Shipping was great too!

Thumbnail of user sharonf50
Virginia
1 review
0 helpful votes
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September 26th, 2016
Verified purchase

I am so pleased with our new blinds. I liked the choices and especially the light excluding blinds. They were easy to order and install. I should have bought these a long time ago. Great home improvement project.

Thumbnail of user dalem64
California
2 reviews
0 helpful votes
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September 17th, 2016
Verified purchase

Bought from before with no troubles. Last order was big and heavy. When they arrived 2 small wooden valances were broken. Called them and they rushed out 2 more. Easy, Fast, Great Quality and they look so rich.

Thumbnail of user celsoa
Virginia
1 review
0 helpful votes
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March 13th, 2016
Verified purchase

Site is very well set up. It very easy to navigate. Ordering is a breeze. I don't have any experience at all, but the blind that I ordered came in perfect no adjustment necessary and fit my window very well and it looks like installed by a professional.

Thumbnail of user maryh248
Wisconsin
1 review
0 helpful votes
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September 17th, 2016
Verified purchase

I needed some faux wood blinds for a bedroom & bath and heard of blindster on a radio program. It was easy to use their website and I did need some assistance for one window. When I called they were very courteous and helpful and the instructions were clear. One blind was not cut correctly. They immediately reordered the blind in the correct size & shipped it to me. Will most definitely use again.

Thumbnail of user shirleyp45
Florida
1 review
1 helpful vote
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January 9th, 2017
Verified purchase

First order with this company. Was awesome. Shutters arrived early, was
Easy to install, works great and looks even better. Will definitely order
More. Gentleman I talked to on telephone to give him my measurements,
Etc. was kind, personable and very professional. I give Blindster a 5 star!

Thumbnail of user theresat26
Oklahoma
1 review
0 helpful votes
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January 4th, 2017
Verified purchase

I ordered two blinds, exactly the same. When I opened one box, it was as I ordered. The second box however, had the wrong colored brackets, along with different colored valance pieces, used for outside installation. My order was for inside. How could this possibly happen? So obvious... two different colors! Suggest better quality control! I went ahead and installed because the brackets didn't show after putting the valance on. I like the blinds.

Thumbnail of user julieg104
Oregon
1 review
0 helpful votes
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December 11th, 2016
Verified purchase

This was my first time buying custom blinds over the internet and by luck I found Blindster.com. I found exactly what I wanted, measured and ordered; within a week I had my blind and it was perfect in every way but one. That flaw was the screws that were provided were not sharp or strong enough to penetrate our Doug fir studs, so I had to use what I had on hand.

Thumbnail of user kristend19
Louisiana
2 reviews
0 helpful votes
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July 21st, 2016
Verified purchase

I just wanted to say what an awesome, refreshing relief it is to work with a company with such great customer service! I have dealt with the worst of the worst customer service out there, and the difference in working with a company that treats me like a person vs. just an expendable number is huge. My custom blinds (at a fantastic price!) look just beautiful, and you can bet I will gladly return to Blindster for all of my future window treatment needs in my new home! Thank you!

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Value
Shipping
Quality
Thumbnail of user bonisn
Georgia
1 review
0 helpful votes
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September 11th, 2016
Verified purchase

My blinds did not arrive on the timeline as promised, but worse that that--I was never provided with an updated delivery date. However, upon receiving them I am very happy with the quality and design.

Thumbnail of user wb21
Florida
2 reviews
1 helpful vote
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July 12th, 2016
Verified purchase

Wish there were specific, hard copy instructions that came with order. I've installed many in my time, esp as a professional interior designer, but no idea how to figure out these brackets & install for my Premium, corded, top/down bottom/up, blackout, single cellualr. On-line no help either as my product not listed and pics, directions are minimal.
Aside from knowing how to install, unless professional installer, the shades are lovely. Will be interesting to see how long the plastic components & operating mechanisms hold up over time. No complaints re price & protection plan.
I also wish there had been better selection of pale off-white neutrals in the cellular shades.

Thumbnail of user ronaldp30
Florida
1 review
1 helpful vote
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March 27th, 2016
Verified purchase

Nice blinds. However make all you measurement about 2 inches shorter. Everyone one of mine was 1 bilnd too many. Don't even try using the screws they send. Do your self a favor and go to a hardware store and get yourself good ones. They strip very easy.

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From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.

Business History

In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.

Company Representative

Thumbnail of user beckyr14
Becky R.
Customer Service Manager
Typically does not respond to reviews

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