• Blindster

Blindster

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Overview

Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.

  • Service
    145
  • Value
    152
  • Shipping
    149
  • Returns
    50
  • Quality
    150

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Positive reviews (last 12 months): 0%
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Negative
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How would you rate Blindster?
Top Positive Review

“Blindster experience”

Steve S.
5/28/16

We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings

Top Critical Review

“Buy them if you have time to wait”

A. C.
6/21/24

What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.

Reviews (3,583)

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Reviews that mention popular keywords

wood blinds (157) customer service (574) quality product (70) quality blinds (47) custom blinds (40)
Thumbnail of user cheryle30
West Virginia
2 reviews
0 helpful votes
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January 9th, 2017
Verified purchase

I ordered blinds for our new home on a Sunday evening to take advantage of the 35% off sale that was ending. On Monday morning I received an email from Blindster to call confirming my order - they wanted me to be happy with the color I chose & suggested that I get samples to make sure I was happy. Good thing! I chose a different color & Blinsters still honored their sale price. Their customer service is Great! I ordered these over the holidays but was concerned about delivery because we were going to be gone & they aid "no problem", they would hold off production & have them delivered when we returned. Perfect! The blinds came & we love them. Very easy to install and look very nice up. I ordered the roller shades & they have a clean modern look for our home. Thank you Blindster!

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Value
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Thumbnail of user ceciliag10
New York
1 review
0 helpful votes
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August 20th, 2016
Verified purchase

Our last purchase was the deluxe cellular (top up bottom down) and we are very happy with that
This time we purchased the deluxe cellular light filtering (top up bottom down)and, most likely a design faulty issue: when you pull the shade down, the top does not stay up in place, but falls down. Then when you want to put up the blind, you need to do it very carefully as it bunches up upon itself and is not a smooth closing.

Thumbnail of user sandrac72
Illinois
1 review
0 helpful votes
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April 24th, 2016
Verified purchase

We ordered the blinds which showed up reasonably quickly - only problem being that incorrect parts for installation were sent. When I called, the correct parts were shipped out immediately. So far, the new blinds work great and we cannot tell the difference between them and the super-expensive ones we had which were complete garbage and which continously broke.
Probably should give Blindster five stars because customer service was great and we are very happy with the products. But not so happy that the incorrect parts meant a delay in getting them installed. Fix those issues and Blindster gets five stars.

Thumbnail of user tienchinhn
California
1 review
0 helpful votes
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October 4th, 2016

I order blackout roller shade Vinyl and fabric for my bedroom, family room and inside mounted bathroom window.
The color are nice, The material is average quality. It easy to get wrinkle or bended. It is very light not heavy duty curtain. When you have breezed blow thru the roller shade, it move with the breezed which allow light to enter your room. I want it black out but it defeated the purpose. If you want completed black out, make sure you order outside mounted. The nail and tools can't be used. I have to use my own. Because it doesn't nail into the wall.
I will not order again because I want to upgrade my curtain to better quality looking. Otherwise cheap roller shade and it does black out the room without the breezed thought.

Thumbnail of user michellew136
Virginia
1 review
0 helpful votes
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August 2nd, 2016
Verified purchase

I hasaw a good experience with blindster. The blinds are of nice quality and fairly easy to install. I had a measurement issue and they refunded me promptly. If you are getting an outside mount do not add 3 inches to the length as suggested. Add 1 or possibly 2.

Thumbnail of user davidk248
Indiana
1 review
0 helpful votes
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August 21st, 2016
Verified purchase

Was happy with the overall experience. The website was easy to navigate, and I was confident I knew what the blind looked like before I ordered. We needed to cover 3 80" long windows, and was pleased to see the blinds were spot on with our frames. Was not going to do online blinds, concerned about sizing and quality. The price is what drove us to give it a try, and so glad we did.

Thumbnail of user suzit1
Florida
1 review
0 helpful votes
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July 30th, 2016
Verified purchase

It was a dream experience shopping with Blindster. I couldnt be happier! The price was great and they were top notch in quality. They arrived quickly and were easy to install. I have told all of my friends and family about Blindster and will definitely return for more. Thank you Blindster for making the process quick, easy, and affordable!

Thumbnail of user tomo75
Nebraska
1 review
0 helpful votes
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October 16th, 2016
Verified purchase

I am very dissatisfied with the end product. I ordered 3 blinds, 2 of them were acceptable the other was not. They reordered one which was worse than the original one so they reordered again and now this one is no better than the first two unacceptable blinds. I want to send them all back for a full refund.

Thumbnail of user renoskidocn
Nevada
1 review
0 helpful votes
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August 4th, 2016
Verified purchase

The blinds arrived a day or 2 ahead of schedule and I installed them with no problem. I've installed many blinds so the process wasn't difficult. This was a relatively large blind and somewhat heavy, yet I was able to install it by myself. It would have been easier for 2 people. I only have one concern and that is the cuts for the cords are not smooth and rounded. Over time they may fray or break the small ladder cords. I called the company about this and was told that if anything fails, they will replace it. Time will tell.

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Thumbnail of user lizc384
Texas
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Perfect blinds! My husband was able to install the blinds quickly and easily with the supplies included and a drill. I love the color and they work exactly as I was hoping. I highly recommend Blindster and will buy from them again for my bedrooms.

Products used:
https://www.blindster.com/shades/cellular-shades/cordless-light-filtering-top-down-bottom-up-single-cellular-shades

Service
Value
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Returns
Quality
Thumbnail of user lindas250
Louisiana
1 review
0 helpful votes
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March 12th, 2016
Verified purchase

I ordered this window blind from Blindster. Their instructions on how to measure were great! I have a custom fit blind for less than Lowes and Home Depot wanted for their off the shelf blinds. I would highly recommend Blindster.

Thumbnail of user darrells34
California
2 reviews
0 helpful votes
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August 7th, 2016
Verified purchase

This was the second time we ordered blinds from Blindster and it will not be the last. They are very easy to work with if you need extra help with your order and the product you get is fantastic. This is one of the nicest companies I've dealt with.

Thumbnail of user normanp16
Florida
1 review
0 helpful votes
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November 23rd, 2016
Verified purchase

As a builder it may have been easier for me to communicate my needs, but the person I worked with was totally equipped with all the product knowledge to make the sale. The product and delivery time was as promised. I will definitely refer or buy from you again.

Thumbnail of user dianek44
Texas
1 review
0 helpful votes
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August 31st, 2016
Verified purchase

For the do it yourselfer, measure, order, install. Lots to choose from and a good website. The samples arrived within 2 days, that was a great thing. I would certainly buy from them again. Also, good videos showing how the blinds operate.

Thumbnail of user deborahb100
Oklahoma
1 review
10 helpful votes
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May 11th, 2017
Verified purchase

Ordered roman shades and was very disappointed with the color. I knew you could send them back if they didn't fit, but I didn't know you could send them back because of the color until I heard it on a commercial. So I called and they said it was a 60 day warranty and I had missed it by 3 to 4 weeks. After explaining I didn't know I could send them back they offered me 50% off new ones. Very disappointed considering they offer 45% off to anyone. We ordered Tulsa Tan, and it looks gold instead of tan.

Thumbnail of user beckyr14
Becky R. – Blindster Rep

I'm sorry you didn't like your shades. I will call you to see if we can get this resolved.

Thumbnail of user severas
North Carolina
1 review
0 helpful votes
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November 20th, 2016
Verified purchase

We ordered the 2.5" faux wood blinds for windows we added to our house in order to match our existing Grabber blinds. They had the best price for a matching product. There was a mistake in the order and they were very quick to correct it. The only reason I did not give it a 5 star is that, when compared side by side to my 12 year old blinds, the mechanism on these new ones seem a little flimsier. That is something difficult to asses when looking at a sample. I will totally order from them again!

Thumbnail of user lindas318
Texas
1 review
0 helpful votes
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September 19th, 2016
Verified purchase

All eleven blinds, including one double and one triple window and six 72" high windows - fit perfectly and work well. Color was right, Ordering was easy.The valances make the double and triple size blinds a teeney bit hard to hang into the brackets and close the flap but with two people it is okay. They came with plenty of extra valance hooks and extra supports. They look good. I am very pleased with the blinds and the quick shipment. Thanks to Blindster, com for pleasantly covering my windows.

Thumbnail of user carolew20
Michigan
1 review
0 helpful votes
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May 8th, 2016
Verified purchase

We love the blinds but was short on clear open/shut rod for one of the bilnds. I would also like to know if I can order just the valance (1) 97" long.

Please let me know if this is possible.

Thank you!

Thumbnail of user fredw48
Pennsylvania
1 review
0 helpful votes
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April 29th, 2016
Verified purchase

I was nervous about ordering and measuring blinds without seeing them in person first. I had many conversations with customer service before ordering and explained exactly what I wanted and how the blinds would look at the window. Everything came out perfect and very happy with how the blinds look. By the way, I'm very handy and somewhat of a perfectionist. I will definitely order more blinds from these great folks!

Thumbnail of user danac57
Virginia
2 reviews
0 helpful votes
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October 5th, 2016
Verified purchase

We had asked a local "Budget" blinds rep to come visit us for an estimate on a bamboo shade for one window in our living room. Wow! Outrageous! My husband found Blinster online and we looked at their products and found exactly what we were looking for at an amazing price. We measured like they instructed and ordered the shade we wanted. It came rather quickly and one of our neighbors installed it and WE LOVE IT! I would definitely order from Blindster again!

Thumbnail of user dang83
Georgia
3 reviews
0 helpful votes
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January 18th, 2021
Verified purchase

I needed to take advantage of their makeover policy. They were gracious and the remade blinds arrived yesterday. My browser kept wanting to insert the numbers in the measurement boxes and I initially ordered the wrong size because if this.

Thumbnail of user keithb95
Pennsylvania
1 review
0 helpful votes
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December 19th, 2016
Verified purchase

Ordered 20 faux wood blinds. Two of them had top rails with dents in them. Kept them because the valances covered the dents. 6 valances were cut incorrectly. Specific instructions were given in the "notes" section as I was instructed to do, but instructions were not followed. Blindster sent out new valance stock which I cut myself to the correct size.

Thumbnail of user patriciaj46
Oregon
1 review
1 helpful vote
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March 13th, 2016
Verified purchase

When I placed my order, I had some questions. A very nice woman called me the next morning to get clarification from me. The blinds came in the amount of time I was told. I can't wait to hang them as the house is not finished yet. But I'm sure they're going to look as great as my neighbor's blinds look.

Thumbnail of user thelmam4
Colorado
1 review
1 helpful vote
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March 12th, 2016
Verified purchase

I have been very pleased with Blindster and have placed a few orders over the past 6 months. The prices are very reasonable and the blinds are made to order. I haven't had any problems. The wide special molding for the top really makes them attractive. They were easy to assemble and work nicely.

Thumbnail of user patriciar94
Washington
1 review
0 helpful votes
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May 6th, 2016
Verified purchase

My office bought this sunshade because I was getting beat down with the sun everyday and I would go blind. It was the best purchase ever. I love how it blocks the sun but I can still see what's going on outside. Another plus is that when you are outside you can't see in.

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From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.

Business History

In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.

Company Representative

Thumbnail of user beckyr14
Becky R.
Customer Service Manager
Typically does not respond to reviews

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