• Blindster

Blindster

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Overview

Blindster has a rating of 3.4 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality, and great price. Blindster ranks 3rd among Blinds sites.

  • Service
    145
  • Value
    152
  • Shipping
    149
  • Returns
    50
  • Quality
    150

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate Blindster?
Top Positive Review

“Blindster experience”

Steve S.
5/28/16

We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings

Top Critical Review

“Buy them if you have time to wait”

A. C.
6/21/24

What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.

Reviews (3,583)

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Reviews that mention popular keywords

wood blinds (157) customer service (574) quality product (70) quality blinds (47) custom blinds (40)
Thumbnail of user laneyd1
Illinois
1 review
0 helpful votes
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July 18th, 2016
Verified purchase

Very easy to follow instructions on how to measure and order your blinds. Quality product. Shipping was fast. One of my items was damaged in shipping. I contacted customer service. No problem. They replaced it quickly. Prices were much more reasonable than other places I checked. Very satisfied. Will definitely order from again!

Thumbnail of user margaretj32
South Carolina
1 review
0 helpful votes
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December 5th, 2016
Verified purchase

We ordered shutters for all the windows in our new home. Every single one was exactly right... and they all look terrific. The process is seamless. I have already recommended Blindster.com to family and friends. Love your product!

Thumbnail of user ellenb46
California
1 review
0 helpful votes
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October 10th, 2016
Verified purchase

I was able to do 2 odd shaped windows for about $100. The neat, clean look of the verticals transformed my room! My husband EASILY installed them. A great experience all around, and I will be ordering more!

Thumbnail of user jpm5
Arkansas
1 review
0 helpful votes
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May 22nd, 2016
Verified purchase

Sent my measurements, blinds arrived in five days. Perfect fit, and exact length. If you ever have tried to shorten blinds before. It is a tedious process, and you need a lot of patients. (not something I've been blessed with) Blindster's price beat all the box stores. Hang em and its done.
PERFECT!

Thumbnail of user johnn909
California
2 reviews
0 helpful votes
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May 22nd, 2016
Verified purchase

Though budget minded, we wanted something more elegant than what is available locally at stores like Target, Home Depot, etc...(and we wanted cordless for child safety reasons) we got it here and are very satisfied. Installation was thankfully easy. We will buy from this vendor again in the future for the next house.

Thumbnail of user michaelp223
New York
2 reviews
0 helpful votes
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April 21st, 2016
Verified purchase

Have used Blindster twice, second purchase was contacted by a processing supervisor advising one of our selections had been discontinued. We were promptly notified and offered options. Extremely please with the service we receive. Blindster we will continue to use and highly recommend.

Thumbnail of user bobbit
California
2 reviews
0 helpful votes
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March 12th, 2016
Verified purchase

We are an Interior Architecture Firm in California and use Blindster on many of our projects. Not only do the products reflect today's style, but they are of excellent value. And this company has great support and service.
Thank you,
Studio b. Elements

Thumbnail of user jeanneb29
California
1 review
0 helpful votes
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August 19th, 2016
Verified purchase

Ordered Super Value Cordless Single Cellular Shades and 2" faux wood blinds and am very pleased with product and all the wonderful, patient and helpful staff I contacted. Will recommend Blindster.com to anyone I hear that is interested in buying blinds, I do not generally give recommendations on such things but this will be an exception. Thank you all@ Blindster.com :)

Thumbnail of user peterm201
New York
1 review
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August 25th, 2016
Verified purchase

Blinds were slightly delayed in arriving. Two identical sets. One fit perfectly, the other I had to cut the aluminum box 1/8" shorter. No instruction sheet included. Called CSR for help on valance clips but no help. I finally figured it out, but simple instructions would be helpful.

Thumbnail of user amyp69
Oklahoma
1 review
0 helpful votes
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June 18th, 2016
Verified purchase

My new Roman shades are perfect. The gray silky fabric is beautiful and luxe, they operate smoothly, and look fabulous. I went through three separate sample orders before I could decide, and customer service was very helpful. They arrived packaged very well, and were simple to install. All in all a great experience, very unusual these days. (It is a shame everything we buy can't be made in America with this level of quality, attention to detail, and good service.). I will certainly be a repeat customer if I ever need blinds again. Their measuring videos were helpful too. And I thought the price was fair for such good quality. I got the total blackout liner.

Thumbnail of user cindih6
Pennsylvania
1 review
0 helpful votes
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November 21st, 2016
Verified purchase

Wonderful product and easy installation once you get going with them. I had never installed any blinds before but am able to proudly say I did these alone. Customer service was excellent when I had a problem and talked me through it. Recommend!

Thumbnail of user harrya34
California
2 reviews
1 helpful vote
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October 13th, 2016
Verified purchase

We have been in our custom designed home for thirty-two years and decided to replace ten large window shades with Blindster products. I installed them myself without major issue. The new blinds are a cleaner more modern design and look great when lowered to block the fierce sun on our hill top home. We are 100% satisfied.

Thumbnail of user denisej25
Maryland
1 review
0 helpful votes
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June 15th, 2016
Verified purchase

We love our blinds and plan on ordering more for our bedroom. We loved being able to choose ten free samples, although it made the decision tougher because we liked all of them. My husband said they were easy to install. We'll definitely choose Blindster again! Thank you for a great product.

Thumbnail of user valeriea17
Florida
1 review
0 helpful votes
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November 18th, 2016
Verified purchase

The blinds were delivered when promised and looked exactly as described. The installation was fairly simple. I would definitely order from Blindster again and have already recommended them to friends.

Thumbnail of user karenm251
Florida
1 review
0 helpful votes
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September 27th, 2016
Verified purchase

Blindster has been wonderful! I ordered 5 custom blinds, 3 were perfect and easy to install. Two of my blinds did not fit due to the window being many different widths I measured wrong! Blister is making 2 new ones after helping with a he measurements over the phone! Unbelievable the fit or free replacement policy. I will continue to recommend this company to all my friends!

Thumbnail of user janiep5
Iowa
2 reviews
0 helpful votes
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October 10th, 2016
Verified purchase

I ordered several Horizontal Flat Sheer Shades for our new home. They were made and delivered very quickly. They look beautiful in every room, and still block the sun light from fading the floors and furniture! I had a slight problem with one blind, but the customer service department took care of it right away, replacing the blind quickly. I will recommend Blindster to all my friends!

Thumbnail of user paulk135
Washington
1 review
0 helpful votes
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April 18th, 2016
Verified purchase

Purchased a set of 17 window blinds - 2" faux wood deluxe version - and they came cut to size, without blemish and with extra parts to install. I had reservations about installing them myself, but after the first one, the other 16 went in like a breeze. I highly recommend Blindster as your blind shopping headquarters. They provide a quality product at very reasonable prices. I was told that it would cost roughly $2900 to purchase and install blinds by my builder. After thorough research I chose Blindster and was able to order and install the same blinds for my house for $680.

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Thumbnail of user williamt105
Arizona
1 review
0 helpful votes
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June 14th, 2016
Verified purchase

Wife wanted to go to the local Lowe's - I wanted to try out Blindster.com after hearing their ads on a couple of my favorite talk shows. She agreed to give them a shot. Measured, went for cordless mini blinds, called in order - very helpful in folks. They came much quicker than expected. Installation went well until I broke one of the brackets ( not lined up right - put on too much pressure). I called for a replacement - "No problem sir.". Couple days later it arrived - no cost at all. Put it up and I'm done. Very pleased with how the cordless blinds operate.

Thumbnail of user robertc243
Montana
1 review
0 helpful votes
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May 2nd, 2016
Verified purchase

I have only had the blinds for less than a month so these are our first impressions. We ordered the 3/8" Double Cell, Light Filtering, Cordless, Premium Shades.

Get the samples before you order. The ones we ordered were much lighter than they look on the computer.

Blinds appear to be good quality compared to others I have seen. Installation is easy enough.

The only thing I didn't like is the little plastic handle that snaps on. It doesn't fit the bottom rail properly and looks awkward. It appears to be functional but will not fully snap on.

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Value
Shipping
Quality
Thumbnail of user morgank30
Indiana
1 review
0 helpful votes
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October 11th, 2016

Recently purchased a 100 year old house with different dimensions on every window! Ordered 5 differed size of blackout shades and they didn't fit exactly the first time so Blindster followed up with their guarantee and remade the blinds and I only had to pay $15 a blind to remake and kept the old ones! Super impressed. Great quality, totally worth your money. I highly recommend.

Thumbnail of user pattyh24
Indiana
1 review
0 helpful votes
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August 27th, 2016
Verified purchase

I ordered 7 sets, most of which were wider than 5 ft. The tracks, vinyl and controls are very high quality. I had a minor issue with the length of one valance, but they worked with me diligently until I was satisfied. This company is top notch!

Thumbnail of user lisam332
California
1 review
0 helpful votes
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August 9th, 2016
Verified purchase

Excellent quality for a very reasonable price. Box damaged in shipping - Blindster customer service resolved missing hardware by sending replacement parts in 2 days! Wonderful company with amazing products. I have also ordered solar shades and was equally impressed with the quality and service on that order!

Thumbnail of user dons108
New York
1 review
0 helpful votes
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January 4th, 2017
Verified purchase

Blinds arrived quickly and were a perfect fir - saved quite a bit over the big box stores and I think that they are better quality. I have used this company for one other window(roman shade)this is my second order for another window, will definitely use Blindster for all future window treatments.

Thumbnail of user richardd143
Florida
2 reviews
0 helpful votes
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October 2nd, 2016
Verified purchase

I was looking for by pass shutters to cover patio sliding doors that were 12 feet wide. They helped me design and custom order sets. I self installed and got the sliding tracks from an online hardware supplier. Saved lots of Janet and got a great product

Thumbnail of user males2
California
1 review
0 helpful votes
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July 12th, 2016
Verified purchase

The patience, generosity with their time to help in the selections, the window covering samples they provided, their pricing, and the friendliness were some of the attributes that stood out to me. I am single, I have never purchased window coverings. So I needed advise. Kelly, one of their customer service employees, listened and gave very helpful, thoughtful suggestions based on our discussion. What I got was a great fit for my home. I would HIGHLY recommend them.

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From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.

Business History

In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.

Company Representative

Thumbnail of user beckyr14
Becky R.
Customer Service Manager
Typically does not respond to reviews

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