Blindster

I ordered 7 shades of varying sizes. 5 of them recoil beautifully and 2 are very slow or don't want to recoil at all. I have to bring the top down first. And it would have been easier to use the cord.

I ordered the wrong style of blind. I emailed and their response was "We want you to be pleased with your order so please send back for a refund and place a new order for the ones you wanted." Thanks so much!

I ordered custom size blinds that were the wrong type.
The mistake was mine
When I called to see if they would replace them with the type that I actually wanted they helped me at no cost.
The replacements came very promptly

These pull shades were made and delivered really fast and they work perfectly to cover the window panes in our front doors. We couldn't think of any other option to give privacy when desired but open fully and seem to disappear when closed. My only disappointment is in the material which looks cheap and plasticky. A higher quality option would have been nice.

This isn't a "you get what you pay for" review, the product and service is excellent for the money and half again, but the "valances" we're all about an inch too short and the cut one out of nine blinds about an inch too wide. The other eight blinds were perfect and ultra easy to install.

Blindster was great to deal with. The product was shipped within a few days of the order and in transit time was fast. I had a slight misunderstanding of my web order, but the support staff was friendly, quick to respond, and resolved all issues. The product seems of good quality but only time will tell. Due to the need to follow-up and needed clarity on the order process I gave four starts. After going through the process the first time I expect my second order with Blindster would be five starts.

Thanks,

Ryan

Bought the faux wood 2" blinds
Apparently they are sensitive to sunlight [heat from]...
Now all have curved up and thus are more difficult to adjust
This was a bit of a surprise as blinds are for windows and exposed to sunlight

I purchased two large wooden blinds. When I began installing the hardware, I wanted to add an additional center support. I contacted Blindster and the customer service representative took care of having an additional support sent. They fit perfectly and look beautiful.

I am remodeling my home and bought blinds through out my home. They look great and I'm satisfied with the product. One of the blinds was defective and when I called to see what the company could do everyone I talked to wanted to help. I snapped a picture of the blind hanging crooked in the window and sent it in. The employees I spoke with were very apologetic and well as assuring me it could be replaced without charge. I got the replacement; it's great. I very satisfied.

Inside valance magnet was broken. It likely happened during shipping. I repaired it myself to the best of my ability; not sure how it will hold up, so far so good. They offered to rebuild it and gave me a $10 credit. I said I will see if it holds up. If it does not they made note in my file and said they would send a re-built one if I desire. So I think that was fair.

I found Blindster.com website the easiest to use and the prices competitive if not the best. Phone support was very responsive and they would always call back if I did not want to wait. My questions were answered and samples promptly sent. All I was responsible to do was accurately measure the windows, they show and tell you how on the website. I could easily pick, compare and price the products and make a decision as to what I wanted. Ordering was a breeze and there is a place where you could label just what room and window placement the shade was for so when they arrived each window was clearly matched with each shade. The landlord did the installation so I cannot comment personally on this, but there were no complaints on his end and it worked out to less than 15 minutes per shade. In the end it was an excellent experience at about one third the price of the mom and pop shop in town. Poor mom and pop but a buck saved is a buck saved.

We were replacing the blinds in a couple of bedrooms. I researched prices all over the internet. I had previously ordered from another company, but this time I was unhappy with the price. I checked out Blindster and with the 30% Rush discount, I was very pleased with the price. I received emails keeping me informed about the progress of my order. The blinds arrived about 2 weeks later and I couldn't be more pleased. Quality construction and easy to install. I especially like that the valance hangs with magnets instead of the old easily broken plastic brackets.

The "top down, bottom up" shade is FAB! The fact that you can order a blind in non-standard size is great since nothing in our house seems to be standard. The service was fast and the product is great! We ordered one blind first just to make sure we knew what we were doing and then ordered two more after that! (It is great that if you measured incorrectly you aren't penalized, but we still ordered just the one blind at first because we thought it would be fair to have blinds re-made unnecessarily!)

Website was extremely easy to navigate. I was able to find the blinds in the color, and price I needed. I measured exactly as they indicated to. Everything arrived faster than anticipated, packing was superior - everything was protected, all parts were included and the ones needed. The blinds fit nicely. I am very impressed and will definitely recommend Blindster to my friends. I just purchased another home and will be using Blindster for my window coverings.

The buying process was easy and well explained at the website and the delivery was on time. However, there were no videos to explain the installation process and the small written instructions in each of the packets with the blinds were complicated. We also received some missing "L" brackets for the valance attachment and one of the blinds headrail was bended.

The blinds are great, but the installation instructions are no where near correct. We were shipped a one page installation guide that was very confusing. Checked on the website and there was a SIX page installation guide. It wasn't much more helpful. We went on YouTube and Blindster's videos were mostly about how they are made. We found another video that helped us install the blinds (except for the valance.) So not happy.

First time order with Blindster.com. They were very helpful on the phone, and the products arrived and were perfect. Better than I had expected. They arrived, early and were just as promised. Will for sure use them again. Thanks

Hi, my first order for the faux wood blinds was about 2 yrs ago - purchased them for my kitchen, they're great. I just received an order I placed for one of my bedrooms (same style), very happy with them.

I have ordered faux wood blinds before and ordered two more. They look great. On the second order one of the boxes had a big gauge in it, probably by the delivery service, and the blind was damaged. I emailed customer service and sent pictures of the unopened box which showed the damaged blind. I heard back the same day and they are going to remake the blind and send it to me. I don't have to spend money to ship the damaged blind back. NO HASSLE. So very pleased. Great price, great looking blinds and great customer service.

I recently ordered three solar shades of different sizes for recessed windows and they all came in not wide enough. Even if they were wide enough for some reason they leave a large gap on each side between the shade and wall. The first two were about 1/4 inch short and I used washers to shim the shade bracket out far enough to make them work. The third shade was 1/2 inch short and I contacted customer service who had me measure the window and take a picture of the tape measure measurement. I had to pay an additional $15 for shipping and the second shade arrived only to find it a 1/4 inch short. Again I got out some washers and used them for shims to make the shade work.
Needless to say very disappointed and will never use them again.

I ordered 2 long 1inch faux wood blinds and one short one. I love them and they look great installed. The short blind box came with no installation directions so good thing I ordered more than one blind. One of the large blinds had several dents in the very top frame. My installer fortunately was able to straighten them out somewhat. They were packaged so well I can't see how this occurred in the shipping. Quality control can be a little better but overall I'm very pleased and will order more in the future! Suzanne Crismore(formerly Joyner)

Very pleased with the process of ordering and appreciated their quick response and very fair replacement policy when I made a measuring error. Blinds were pretty easy to install and look great - we are very pleased with the value.

I have ordered blinds on three separate occasions and each time the blinds were delivered promptly and fit perfectly. The quality is excellent. I would definitely recommend using Blindster if you need blinds.