I ordered a shirt from bonanza about a month ago and I havent received it or heard anything about it. I HOPE THEY DID NOT STEAL MY MONEY OR I WILL TAKE HARSH MEASURES.
Hello, few weeks ago i bought the Software Windows 7, supposed to receive it in few hours, never received it, i had to wait few weeks for money refund, by only using PAYPAL - i love PAyPAL
On Bonanza deceive the buyer. Do not buy on this website. I have a lot of bad experiences. Buyer run from Bonanza.
Bonanza banned japanese seller and made it fault from paypal
Paypal did not made any chanes in policy and other reason
Why this side lie so bad
They don't stand behind orders. Ordered a couch cover. Got the wrong size. I was told to bad I got what I ordered.
Tell the world stay away.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
I give it a 3 because it is cheaper than ebay. That's it. The shipping is going to take months... literally..
Anything you want or think you want is on this website if you don't see it at first just keep looking!
I am a new user of Bonanza.com but I like the ease of use and good communication. Thank you Bonanza.com.
The site is easy to use and it is quick to find a particular product that you are looking for and easy to make your purchase
The store I ordered from just did not send order and Bonanza did nothing. They state they are not responsible.
How can you believe in a site that is to cheap to advertise it's site so it's hard for booths to sell items.
I ordered a wallet from Bonanza and was completely satisfied. It was easy to order and it came very quickly and was exactly what I wanted.
Shipped the wrong size and I cannot get any response from the seller. Will not but from any Bonanza seller again
Do not order anything from here. No correspondence. No information. No followup. Never buy anything from this site
My first shopping experience surely did not disappoint me and will mostly likely return for a second time.
I'm so happy that I found Bonanza. It's a great site for worry free shopping, please keep up your excellent customer service!
Im saying a little complicated? The transfer from ebay was successful but only one photo transferred :(
Timing was quicker than e CD expected for delivery, pricing of items were very cheap and you even get a written letter with your purchase! So cute!
Good prices and great service. One of the few sites that have a personal touch with customers. Thank you
I have been so satisfied and pleased with Bonanza.com. They are quickly becoming one of my very favorite sites!
Answer: Bonanza has an internal customer service department that can be contacted directly at support@bonanza.com, or you can click on the "Contact" link found on the footer of any page on Bonanza.com
Answer: Not fake but not a good site to do business
Answer: Ebay. I always get great customer service from ebay... as a seller. Bonanza provides no customer service; if you have an issue, they just keep sending the same "canned" response over and over... and I had one sale on Bonanza for which they charged me a 17% fee... then they took $25 more out of my bank account... I have addressed both of these issues with Bonanza... Regarding the huge 17% fee... they sent me about seven (7) of the same "canned" response. I wanted a lesser % fee since their website claims they always charge the "lowest fee possible"... just one "canned" response after another... If they would have offered a more reasonable % fee in order to provide me with satisfactory customer service. I would have been satisfied; but they did not... after the seventh "canned" response... I closed my booth... And NOW... EVEN WORSE... they took an additional $25.00 out of my bank account... and for what I have no idea. I called the phone number which was listed with the transaction on my bank account and of course got a recording. I left my information, and it has been four days... and still no response. When you call ebay, you speak to a live person who works to solve your concerns... I HATE BONANZA... and you would think that BONANZA would not want RIDICULOUSLY UNHAPPY CUSTOMERS... but they do not care. I moved all my ebay items to Bonanza to see if it was a better experience than ebay... ebay's fees are 10%... and they have a much larger shopping audience... and they have real customer service people that you can talk to. Bonanza has a much smaller shopping audience, NO CUSTOMER SERVICE AT ALL, and their goal appears to be to charge sellers the most enormous fees that they can get away with. I never get online to post negative reviews... I generally get online to post about great customer service and great products... I like to keep things on the POSITIVE... but this is just not possible with BONANZA... they are like a Phantom Selling Platform... totally disgusted. I will be reporting BONANZA to the BBB and to the US Attorney General's Office. Very disappointing experience.
Answer: Sellers can create and offer coupons with zero limitations ("Sell on Bonanza > Edit booth options > Discounts & Coupons").
Answer: I set up my account with Bonanza and their platform is pretty much the same as setting up an account with eBay, Etsy, Amazon, etc. What problems are you having?
Answer: I have never seen any benefit to paying extra for advertising. Bonanza just doesnt do it like ebay does. Have you ever seen a Bonanza ad on TV? Nope. And therein lies the problem. Nobody will shop there if they havent heard of it. True many sellers are leaving ebay (or sadly being kicked off by the BS) but nearly everyone goes to Bonanza to SELL not to buy.
Answer: Yes and the answer be sure if ya are absent minded of being taken advantage of..
Answer: Hi Mark, Thanks for reaching out! We'd love the opportunity to make things right. If possible, can you please email us at support@bonanza.com so we can better assist you? Sadly this review site does not provide much information for us to be able to locate your account. We appreciate your patience and look forward to hearing from you.
Bonanza has a rating of 2 stars from 943 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 568th among Marketplace sites.
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.