Bonanza

Great customer service and fast shipping from a new seller on Bonanza. Highly recommend this selling platform.

Bonanza is horrible to sellers. It wasn't always this way, but the past year or two has shown them to be irresponsible, unreasonable and downright thieving. I was a long time, top-rated, trusted seller, with paid membership and money in my shipping fund, One - note that, ONE sale went south with a seller who threatened me, lied to me and sent me back an item that was chewed up by an animal. I offered a partial refund and they just booted me off the site with ZERO explanation. When I inquired they said, and I quote, "Due to security restrictions, our team is unable to provide further details involved with this action. " So that's that. They refuse to respond to further queries. How can a person know how to fix a problem when they don't know what it is? What about my shipping funds sitting in my account? What about sales I'd recently made and any potential issues those buyers may have? Usually there aren't any, but you never know. Now those buyers cannot contact me. In short, Bonanza's business practices have become god-awful, are actually against some fair business practices in the U.S. and they make no move to further discuss an issue. They just ignore you. Strongly urge sellers to avoid this site. They used to be a friendly, fun place with nice management. Now they act like a gestapo-wanna-be. To be so irresponsible, inadequate and unreasonable begs the question, just how old are these people running this site and do they have any experience in business other than bilking sellers out of their money with false promises of traffic if you "just pay for the gold/titan membership..."? Speaking of false promises, they're filled with those, too. They should be charged with false advertisement and their horrible business practices should be looked into by someone who can do something about them.

I ordered a mass air flow sensor for a 1994 Nissan hard body truck with a 2.4L engine from PGauto. I visited the site a number of times to make sure the part was the correct one. It arrived, I put it on the truck and the truck would not produce RPMs higher than 2000 RPM and would vary by 200 rpm up then down and so on. Which was the problem with the old MAF, however with the old one the truck would get to 3000 rpm before the up and down of rpm. I broke one of the two sensors so I could not return the product. The folks at bonanza sounded like they would have done that but... the original part was made by Hitachi. The part that did not work was a "replacement" for the Hitachi part. Bottom line it did not work out of the box! The next day I ordered a Hitachi MAF! When it arrived I put it on and no more fluctuating! The only thing I can concluded is either the part from pgauto is defective OR the web page at pgauto says this part is a replacement part for the Hitachi is wrong. Either way I will never order anything through bonanza and certainly not from Pgauto again. The part number from Hitachi is AFH55M10. Pgauto replacement is *******. I just visited their site and it said their part fits 1990 -1996. Cannot be! I should have paid better attention! Poor poor product! I compared the ******* with the AFH55M10. The sensors on the 74 part were black like they had a coating. The AFH sensors were white. The old AFH PART Were black until I cleaned them with MAF cleaner. Then they were white.

I received the message below from Bonanza.com 3 days after I made a purchase online through their website. They informed me that the vendor was suspended from website for violation of user agreement. Where is the due diligence being performed on their vendors before they accept them on their website? It looks like I'm screwed because the vendor has not answered my message to cancel the order and refund me and as Bonanza suggested, I have started a dispute with Paypal, however, it does not look promising that I will get any sort of refund. I am extremely disappointed in Bonanza.com lack of responsibility and procedures in performing their due diligence on prospective vendors. Will never use Bonanza.com again. They owe me the refund. I shouldn't have to chase after the vendor located in Beijing China.
Here's the message from Bonanza.com to me:
The seller associated with your purchase, ricyi, has been permanently suspended from Bonanza due to a violation of our User Agreement. This activity was identified after your order was placed. To protect our users, Bonanza errs on the cautious side when dealing with such sellers, and therefore we have permanently removed them from our community. We sincerely apologize for any inconvenience this has caused you.

Since this seller is no longer active on Bonanza, you may not receive the item you purchased. As such we highly recommend that you contact PayPal to file a dispute. For your financial security, PayPal does not permit Bonanza to file a dispute on your behalf. We have included information on how to start the dispute process below.

If you completed your purchase by logging into a PayPal account:
File a dispute with PayPal online: https://www.paypal.com/us/webapps/mpp/security/buyer-protection-resolution
If you completed your purchase by manually entering a debit/credit card using PayPal's guest checkout:
File a dispute via telephone: *******161 or *******178
Please have the phone number you entered on PayPal handy when contacting them so that you may quickly locate your order. If you do not remember the phone number you used when completing your payment, say "Representative" to speak to an agent for assistance.

Question regarding setting up seller account answered very promtly and easy to understand.
Would recommend on this basis.