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BookingGroup

How would you rate BookingGroup?
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RU
2 reviews
2 helpful votes
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New car
June 22, 2019

The car was very nice; comfortable and performed well and the price was great. It can be seen that the car is new, it even has the smell of a new car

Date of experience: June 21, 2019
France
2 reviews
0 helpful votes
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The BookingGroup team was helpful and quick for issuing and returning car as well. The wait time was negligible. The condition of car was also good

Date of experience: March 29, 2020
Austria
1 review
0 helpful votes
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Staff was very courteous and efficient. My rental car was ready. I was in and out within 10 minutes. I was very impressed with the service.

Date of experience: December 18, 2020
Romania
2 reviews
0 helpful votes
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Have a good vacation
September 26, 2019

I had to drive quite a lot, and needed a first-class car, I ordered a fresh, 2015 release, a wonderful vacation

Date of experience: September 26, 2019
Hungary
2 reviews
0 helpful votes
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BookingGroup
January 13, 2020

This location always boasts great staff and stellar service. Their are conveniently located near downtown and are always professional and courteous

Date of experience: January 12, 2020
Germany
2 reviews
0 helpful votes
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The service was excellent. They upgraded me free of charge and the vehicle was clean and well maintained

Date of experience: January 12, 2020
RU
2 reviews
9 helpful votes
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Everything was awesome the van was awesome the service was awesome thank you so much. Here is a wonderful company that knows its business well.

Date of experience: June 18, 2019
Switzerland
1 review
0 helpful votes
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Great experience
May 14, 2020

Everyone was friendly and helpful. Joanne did a great job. Very friendly and accommodating. BookingGroup was the best!

Date of experience: May 13, 2020
Washington
2 reviews
0 helpful votes
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Family Lou
December 3, 2019

It was a great tourist walk, we all arrived in a good resort town. All that was needed was a rented car, which we got

Date of experience: December 3, 2019
Texas
1 review
0 helpful votes
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Honda
September 18, 2019

I met this company and I took a Honda car, this is not a car, but a wind, it is fast enough to make everyone happy

Date of experience: September 18, 2019
Germany
1 review
0 helpful votes
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Excellent
June 10, 2020

The customer service was helpful, respectful, genuine and pleasant. The car was ready when it was supposed to be and it was in excellent condition

Date of experience: June 10, 2020
Netherlands
2 reviews
0 helpful votes
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Great customer service!
February 14, 2020

The for great gas mileage and the pick up and drop and bus to the airport were quick and prompt. Very quick pickup and drop-off. Great cars to rent.

Date of experience: February 13, 2020
New York
1 review
0 helpful votes
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They are always hassle free, and the cars are always top of the line! Great customer service... they took care of me..

Date of experience: May 22, 2020
Slovakia
2 reviews
0 helpful votes
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I love the service
March 23, 2020

I love the service and how they explain the details about the rental and also about the car that I'm going to drive. No fuss and no lengthy process

Date of experience: March 23, 2020
Austria
1 review
0 helpful votes
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Fast and friendly customer service. I was picking up my reserved rental and was in and on my way quickly.

Date of experience: June 14, 2020
Hong Kong
1 review
0 helpful votes
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Rental prices were great, the service was efficient and timely. The car that I rented was clean and drove great.

Date of experience: April 23, 2020
Sweden
1 review
0 helpful votes
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Car was clean, good working order and the staff was pleasant and helpful! Zac the shuttle was friendly and Sherman got me into the car quickly!

Date of experience: July 30, 2020
Netherlands
1 review
0 helpful votes
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Amazing experience
October 16, 2020

Straightforward reservation, pickup and drop off. The car was very nice, I was given a larger one as the one I booked the was a smoking car.

Date of experience: October 16, 2020
France
2 reviews
0 helpful votes
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Service was fast and friendly; received an upgrade, which was very nice. Car was clean and in good repair; drop off was very fast

Date of experience: March 4, 2020
New York
2 reviews
0 helpful votes
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Very good experience - brand new car and quick service! Good and super fast service at reasonable price

Date of experience: January 8, 2020

Overview

BookingGroup has a rating of 2.8 stars from 1,537 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BookingGroup most frequently mention credit card, rental company and full coverage. BookingGroup ranks 8th among Car Rental sites.

service
71
value
71
shipping
50
returns
58
quality
59
This company responds to reviews on average within 1 day
+11