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BookingGroup

How would you rate BookingGroup?
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Netherlands
2 reviews
0 helpful votes
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Thanks you
January 10, 2020

Quite good. Fares are ok (cheap) and the car was good and well working. Good organisation. Inside the car, everything is clean and beautiful

Date of experience: January 8, 2020
Poland
2 reviews
0 helpful votes
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Great service
January 13, 2020

Great service and car selection. The staff will go beyond and above to assist customers to get the best car at the best rate

Date of experience: January 12, 2020
Slovakia
2 reviews
1 helpful vote
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I was struck by the level! You are created to help tourists! I will never forget you and will contact you again! My friends will also contact you

Date of experience: September 9, 2019
France
2 reviews
0 helpful votes
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Perfect
March 18, 2020

Uncomplicated fast service. Getting the car took less than 5 min. Returning the car was less than a minute.

Date of experience: March 18, 2020
Switzerland
2 reviews
2 helpful votes
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One good
October 10, 2019

I prefer to work only with strong companies, this company about whom the conversation is such is! I recommend to all to all to all

Date of experience: October 10, 2019
Ukraine
2 reviews
0 helpful votes
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Outstanding service and vehicles!
Super clean premises and vehicle!
Very professional service and easy to reach.

Date of experience: March 20, 2021
Canada
2 reviews
0 helpful votes
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Excellent customer service. Jesse was exceptional, professional and comfortably casual. Fantastic customer service!

Date of experience: March 25, 2020
Ukraine
2 reviews
9 helpful votes
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Worthy company
June 18, 2019

The staff was very nice and helpful the car was very clean and in great shape. I was advised and I turned to this worthy company

Date of experience: June 17, 2019
Mexico
1 review
0 helpful votes
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Great experience
June 12, 2020

I was happy with the people I talked to on the phone, the people at the rental location, and the car I rented.

Date of experience: June 12, 2020
RU
2 reviews
0 helpful votes
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Had a little hiccup that was quickly resolved and a little perk was thrown in. That was very nice indeed.

Date of experience: June 22, 2020
Switzerland
1 review
0 helpful votes
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Becareful
January 14, 2022

Thugs and thiefs. Paid 240 Euros and dont get a refund or a car... my money is gone
Becareful of these eastern european rats.

Date of experience: January 14, 2022
Suppport T. BookingGroup Rep
over a year old

Hi Mustafa,
Thank you for your feedback. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. Please send us your booking number at support@bookinggroup.com and explain the situation. We'd like to look into this to see how we can help.

New York
2 reviews
0 helpful votes
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The car body shone
December 3, 2019

The car was just super beautiful. His body was probably polished, it just shone in the sun. I could not resist and took some selfie photos

Date of experience: December 3, 2019
RU
1 review
0 helpful votes
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Great service
August 26, 2019

Lovely people and friends, they helped me with orienting myself to ideal cars that are super suitable for leisure! It was a great vacation

Date of experience: August 24, 2019
Germany
1 review
0 helpful votes
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Friendly service.
July 29, 2020

No frills, reasonably priced, new Kia Soul. Easy to use airport shuttle; quick pick-up and return...

Date of experience: July 28, 2020
France
2 reviews
0 helpful votes
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Good deal
November 1, 2019

Fine! A good deal that ended beautifully, I have no negative, your service works great with customers

Date of experience: October 31, 2019
Germany
1 review
0 helpful votes
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Always rent from here when I need a rental for travel. Very friendly, great prices and excellent service.

Date of experience: September 10, 2020
France
2 reviews
0 helpful votes
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Customers are important
September 20, 2019

Already managed to take cars in many leading European companies, including here, also an excellent service, which worries about its customers

Date of experience: September 19, 2019
New York
2 reviews
0 helpful votes
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Very welcoming ;) friendly staff and always available. I recommend this agen. It was an amazing experience that will be successful for everyone.

Date of experience: December 9, 2019
France
1 review
0 helpful votes
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They bring the car around and do a walk through, checking for damage but also info on cars features.

Date of experience: May 26, 2020
Netherlands
2 reviews
0 helpful votes
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Excellent customer experience, Nikki was great to deal with, appreciate the business and will be back here again for sure!

Date of experience: February 26, 2020

Overview

BookingGroup has a rating of 2.8 stars from 1,537 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BookingGroup most frequently mention credit card, rental company and full coverage. BookingGroup ranks 8th among Car Rental sites.

service
71
value
71
shipping
50
returns
58
quality
59
This company responds to reviews on average within 1 day
+11