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BookingGroup

How would you rate BookingGroup?
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Netherlands
1 review
0 helpful votes
Follow Scotty L.
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Good!
November 2, 2020

Ashley was professional very nice to me only thing bad I could say Rates are high. BookingGroup has the best customer service

Date of experience: November 2, 2020
Netherlands
1 review
0 helpful votes
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Best car rental place I've ever dealt with. They practically bent over backwards to help me out. They've earned my loyalty.

Date of experience: June 10, 2020
Germany
1 review
0 helpful votes
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Their services is always great and the transactions go over smoothly without any hidden fees. Highly recommend giving them a try

Date of experience: April 14, 2020
Denmark
2 reviews
0 helpful votes
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Great experience with BookingGroup over the weekend, amazing customer service. Def. Recommend I'll be back for a rental!

Date of experience: February 20, 2020
RU
2 reviews
0 helpful votes
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Special thanks to Philip in the returns section. Very professional and courteous. Always a good service at Frankfurt Airport.

Date of experience: June 2, 2021
Saudi Arabia
2 reviews
0 helpful votes
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Very professional!
September 28, 2015

We were pleased with all aspects of our car rental experience. The staff at both locations was professional and courteous.

Date of experience: September 28, 2015
Netherlands
1 review
0 helpful votes
Follow Mladen G.
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Better than any of the standard rental car companies. Service was fast, professional and courteous..

Date of experience: April 14, 2020
Netherlands
1 review
0 helpful votes
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Love renting cars on weekends to go places with the family. Great service and always welcoming! Very nice

Date of experience: November 6, 2020
Netherlands
1 review
0 helpful votes
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Brandon was extremely helpful. Worked fast but thorough. Very professional and polite too! Thanks for all your help again!

Date of experience: November 2, 2020
Netherlands
2 reviews
0 helpful votes
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Thank you
October 18, 2019

Our country also has a developed car rental business. But with us it costs many times more than here! Thanks for the great prices

Date of experience: October 17, 2019
Netherlands
2 reviews
0 helpful votes
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Nice cars
March 1, 2020

Super fast attention and nice cars available on site. Friendly service even in the shuttle. Good car rental

Date of experience: March 1, 2020
Netherlands
2 reviews
0 helpful votes
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Fast loading
January 11, 2020

100%. Good staff. Very friendly. Always use when back home. Never had any problems with them. Pick up took less than 5 mins

Date of experience: January 9, 2020
Poland
1 review
0 helpful votes
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Surprisingly my rental worked out and they were able to provide me with what I reserved as it came from thr airport. Nice clean car.

Date of experience: September 2, 2020
Brazil
2 reviews
0 helpful votes
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Support is super
September 9, 2019

Great features of this service and + a good attitude towards me was! Your support always helped when I requested

Date of experience: September 8, 2019
New York
2 reviews
0 helpful votes
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Super customer
January 16, 2020

Most importantly, they always have a car reserved as promised. Andreas is awesome and has super customer service! I will only rent from this location

Date of experience: January 14, 2020
Austria
2 reviews
0 helpful votes
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Very nice people. Car selection is sometimes limited. Good location with two exits. I like the option of dropping off after hours

Date of experience: January 14, 2020
Netherlands
2 reviews
0 helpful votes
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Excellent team
March 27, 2020

Excellent, fast and efficient service. Will definitely becoming back to BookingGroup Car Hire in the future.

Date of experience: March 27, 2020
Canada
2 reviews
0 helpful votes
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Really easy transaction
January 13, 2020

Always professional, helpful and thorough. Nice friendly staff with a good sense of humor! Really great experience

Date of experience: January 12, 2020
Netherlands
2 reviews
0 helpful votes
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Contacted in June 2019!
September 10, 2019

The car is fully tested for use. I contacted in June 2019! Received almost immediately, all issues can be resolved with managers

Date of experience: September 9, 2019
Netherlands
1 review
0 helpful votes
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We've rented vehicles from here about half a dozen times over the past year for business and personal trips. I would recommend.

Date of experience: May 14, 2020

Overview

BookingGroup has a rating of 2.8 stars from 1,537 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BookingGroup most frequently mention credit card, rental company and full coverage. BookingGroup ranks 8th among Car Rental sites.

service
71
value
71
shipping
50
returns
58
quality
59
This company responds to reviews on average within 1 day
+11