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BookOnline

Overview

BookOnline has a rating of 4.6 stars from 4,846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
179
value
173
returns
2
quality
166
This company responds to reviews on average within 2 days
+40
How would you rate BookOnline?
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California
1 review
0 helpful votes
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Great experience
April 10, 2023

Clerk was very informative and made me feel welcomed.

Date of experience: April 10, 2023
Oregon
1 review
0 helpful votes
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Comfort inn Burlington
July 6, 2023

Very simple process to book rooms. Price is reasonable for such a nice facility

Date of experience: July 6, 2023
Illinois
1 review
0 helpful votes
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HOT Atlanta
April 11, 2023

Just getting information about your hotel in Atlanta Georgia...

Date of experience: April 11, 2023
Minnesota
1 review
0 helpful votes
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Fantastic
June 18, 2023

He did a fantastic job with my difficult situation. I appreciate his help and patience.

Date of experience: June 18, 2023
California
1 review
0 helpful votes
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Excellent Customer Service
March 24, 2023

Fawn was amazing! Excellent customer service! Confident. Efficient and nice. Thanks for everything.

Date of experience: March 24, 2023
South Dakota
1 review
0 helpful votes
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Super nice reservation lady
March 24, 2023

She was very helpful & friendly in assisting me to book our 2 night stay

Date of experience: March 24, 2023
Texas
1 review
0 helpful votes
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Jorge was very friendly and helpful.
August 7, 2023

I enjoyed my experience with Jorge. You're blessed to have such a wonderful employee.

Date of experience: August 7, 2023
Maryland
1 review
0 helpful votes
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Booking hotel
March 22, 2023

Matt was efficient and courteous. Complete booking took less than two minutes.

Date of experience: March 22, 2023
California
1 review
0 helpful votes
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Trip to Newbury Park California
March 24, 2023

Made sure we had an accessible room and was very nice to work with.

Date of experience: March 24, 2023
Texas
1 review
0 helpful votes
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Estancia del Norte
June 17, 2023

He was polite and very helpful in booking my room for late arrival

Date of experience: June 17, 2023