BookOnline has a rating of 4.6 stars from 4,846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Tamara was very helpful and friendly, felt like talking to someone in the family.
Ricardo very polite and helpful. Explained all details.
One great representative of your company. Absolutely superb.
Tried booking me on Vegas when I wanted St. Louis. Took forever
Very polite customer service representative. Thanks for the assistance with our hotel booking
Very polite, kind and professional assistance was provided.
Extremely pleasant the lady that performed my phone call is literally a professional
Easy simple process Ashley was a real pro! Thank you
Answer: SCAM. Huge Fees, no refunds. Would NOT recommend. Do yourself a favor and Pass by when you see this site.
Answer: Agreed! WHY? Absolutely the most blatantly deceptive company I have ever come across.
Answer: I'd love the answer to this! This agency fraudulently charged us $1800!
Answer: Make sure you are booking directly on the hotel's website.
Answer: I was just too tired to drive 90 minutes home. I needed to be back to this area really early in the morning, so I saved 3 hours of driving time and got a good night's sleep also!