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BookOnline

Overview

BookOnline has a rating of 4.6 stars from 4,846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
179
value
173
returns
2
quality
166
This company responds to reviews on average within 2 days
+40
How would you rate BookOnline?
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North Carolina
2 reviews
0 helpful votes
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Great service
June 26, 2023

Tamara was very helpful and friendly, felt like talking to someone in the family.

Date of experience: June 26, 2023
New Hampshire
1 review
0 helpful votes
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Booked room
May 10, 2023

Ricardo very polite and helpful. Explained all details.

Date of experience: May 10, 2023
Maryland
1 review
0 helpful votes
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Hanna Grace
March 24, 2023

One great representative of your company. Absolutely superb.

Date of experience: March 24, 2023
New York
1 review
0 helpful votes
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Slow and hard to understand
July 6, 2023

Tried booking me on Vegas when I wanted St. Louis. Took forever

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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LaQuinta
May 10, 2023

Pleasant experience. Very simple and straightforward.

Date of experience: May 10, 2023
Missouri
1 review
0 helpful votes
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2023 Vacation
June 10, 2023

Very polite customer service representative. Thanks for the assistance with our hotel booking

Date of experience: June 10, 2023
New York
1 review
0 helpful votes
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Hotel assistance
August 31, 2023

Very polite, kind and professional assistance was provided.

Date of experience: August 31, 2023
Indiana
1 review
0 helpful votes
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Extremely pleasant the lady that performed my phone call is literally a professional

Date of experience: May 10, 2023
South Carolina
1 review
0 helpful votes
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Best experience
August 5, 2023

Easy simple process Ashley was a real pro! Thank you

Date of experience: August 5, 2023
Kentucky
1 review
0 helpful votes
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Great. 10
May 27, 2023

Talked to,young lady about res she was great gave me all the info I needed.

Date of experience: May 27, 2023