business logo of BookOnline

BookOnline

Overview

BookOnline has a rating of 4.6 stars from 4,846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
179
value
173
returns
2
quality
166
This company responds to reviews on average within 2 days
+40
How would you rate BookOnline?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Tracy Q.
Unfollow Tracy Q.
Send Message
Share Review
Report Review

Joel is Awesome
February 21, 2023

I spoke with Joel and right off the bat, he made me feel welcome

Date of experience: February 21, 2023
California
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Send Message
Share Review
Report Review

Great service
May 12, 2023

Very accommodating. Helped me get the room I wanted.

Date of experience: May 12, 2023
Oregon
1 review
0 helpful votes
Follow Caroline Y.
Unfollow Caroline Y.
Send Message
Share Review
Report Review

Motorcycles by Caroline
May 10, 2023

Waste of time I don't understand why I'm doing it and am getting irritated

Date of experience: May 10, 2023
Pennsylvania
1 review
0 helpful votes
Follow Arlene S.
Unfollow Arlene S.
Send Message
Share Review
Report Review

Sheraton-Patricia
August 8, 2023

Good, attention to details. Pleasant, gave me options

Date of experience: August 8, 2023
Michigan
1 review
0 helpful votes
Follow Jacquelyn I.
Unfollow Jacquelyn I.
Send Message
Share Review
Report Review

Reservations
August 10, 2023

Excellent Crystal did a good job. Also she answered all of my questions as well,

Date of experience: August 10, 2023
Ohio
1 review
0 helpful votes
Follow Leonard Y.
Unfollow Leonard Y.
Send Message
Share Review
Report Review

My review
August 7, 2023

Noah was very knowledgeable and helpful. He took care of my request.

Date of experience: August 7, 2023
Wisconsin
1 review
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Send Message
Share Review
Report Review

Awesome
July 6, 2023

Very polite, she speaks English! Fast and efficient!

Date of experience: July 6, 2023
California
1 review
0 helpful votes
Follow Charlie Y.
Unfollow Charlie Y.
Send Message
Share Review
Report Review

Excellent service
August 7, 2023

Very personable. Efficient. Pleasant. Knowledgeable.

Date of experience: August 7, 2023
Michigan
1 review
0 helpful votes
Follow Patti C.
Unfollow Patti C.
Send Message
Share Review
Report Review

Helpful, and understanding
August 7, 2023

I felt comfortable in knowing that my needs were met. Thank you Marc

Date of experience: August 7, 2023
Colorado
1 review
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Send Message
Share Review
Report Review

Telephone search for hotel rooms
May 9, 2023

Maria wAs extremely helpful and polite. She went out of her way to help

Date of experience: May 9, 2023