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BookOnline

Overview

BookOnline has a rating of 4.6 stars from 4,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
179
value
173
returns
2
quality
166
This company responds to reviews on average within 2 days
+40
How would you rate BookOnline?
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Washington
1 review
0 helpful votes
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Reservations
May 16, 2023

I had a very pleasant experience with Georgette making my reservation

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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Excellent service
August 14, 2023

Your rep was helpful and professional. I would hope all reps could measure up to this level.

Date of experience: August 14, 2023
Canada
1 review
0 helpful votes
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Reservation booking
May 17, 2023

Pleasant, friendly experience to book a hotel room

Date of experience: May 17, 2023
Texas
1 review
0 helpful votes
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Fast and Friendly
May 16, 2023

No wait time and excellent service. Booking is always super easy.

Date of experience: May 16, 2023
Pennsylvania
1 review
0 helpful votes
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Cory
August 16, 2023

Very good, pleasant, helpful, friendly, chatty, there isn't much more to say!

Date of experience: August 16, 2023
Canada
1 review
0 helpful votes
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Hospitality
February 17, 2023

Carlos was efficient, thorough, pleasant and gave me a great deal. Thanks so much!

Date of experience: February 17, 2023
Virginia
1 review
0 helpful votes
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Excellent
February 18, 2023

Quick, courteous, and helpful! Traveling from Pennsylvania to Florida

Date of experience: February 18, 2023
North Carolina
1 review
0 helpful votes
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Help with booking
May 15, 2023

Ramses was very helpful and polite helping me book a room.

Date of experience: May 15, 2023
Maryland
1 review
0 helpful votes
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Carolyn
August 16, 2023

Carolyn was very professional and did a great job helping me with my needs.

Date of experience: August 16, 2023
Illinois
1 review
0 helpful votes
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Great!
May 17, 2023

Ashley was very helpful, thorough, and friendly! Awesome customer service!

Date of experience: May 17, 2023