I kept putting in my card info and your site kept giving me error messages after six tries it finally seemed to work. I actually thought about just forgetting it, if i had even thought that ordering would turn into such an ordeal I would not have bothered!
I kept putting in my card info and your site kept giving me error messages after six tries it finally seemed to work. I actually thought about just forgetting it, if i had even thought that ordering would turn into such an ordeal I would not have bothered!
Its so fun to browse the site and look al all kinds of books. I was able to find some interesting reds for not only myself but for my kids(2-11). The hardest part was having to wait for shipping and even that wasnt bad. Took about a week.
My experience with Book Outlet was the worst that I've had with any company. It was two weeks before they even transported the book to the post office, book still hasn't arrived at destination four weeks after initial order, it took their complaint department four days to reply to my first complaint, I'm still waiting for their reply to my second complaint and request for money back. I wish I'd looked at this site before and benefited from other people's equally bad experience. They're either dishonest or incompetent; how hard is it to ship a book?
Thats what these guys are. NOT an iota of honesty in their dealings. I bought a book and paid extra for expedited shipping. They never sent the book, responded with "we will get back to you" or "we are working on it"
I can't believe they are still in business. I guess scams can go on for a long time.
This was my first time ordering from Book Outlet and I am so impressed! Processing time was definitely not Amazon's prime - but for the price of books it was 110% worth the wait. All my books came well packaged, none were damaged, mix of hardcover and paperback (don't think it tells you before hand what format, but I could be wrong). I would highly recommend and will be ordering again!
I about the book outlet orders with multiple books. In each box there were books that were damaged, where the pages are bunched up, the spine is bent on hard covers and my latest package came with a hardcover book with the pages scrunched up, and the dust jacket is cut up. I am not paying for the return since the book was about $6, but I am disappointed to see the books handled and delivered this way. I will not be purchasing through book outlet any longer.
Boom asked my 16 year old daughter to advertise on her makeup site for their company for a discount on their products. Not only was my credit card charged she never got the products that she ordered. Emailed them multiply times to hear (sorry mailing them out) and still nothing. I think this company is a SCAM!
The prices just can't be beat! I shopped the same stuff at other spots and even with the holiday deals going this was by far the best price around. The delivery app is suspect and the box the box came in looked like they had survived a horrific accident but the books were fine.
I usually am not very happy with the state the books arrive in when I order from Book Outlet, but this time around all my books arrived in good condition. One paperback was a little bent but not terribly. Whoever packed my box seemed to do it with care and I really appreciate that.
The books look great, but the box apparently fell apart during shipping. It's some kind of miracle that no books were missing. Box was only held together with lots of packing tape. Your new boxes suck.
Book arrived in perfect new condition/ in wonderful, recyclable packaging.
An excellent value.
I would use Book Outlet again without hesitation and would highly recommend it for cost savings on brand new books at super values.
I've now ordered from Book Outlet two times now, and I have to say, I'm impressed. I'm able to get a great deal by purchasing minimally damaged or overstocked books. I love it! I recently placed my third order which included Christmas gifts for friends and family. I will continue to shop here for a long time.
The boxes you use for shipping do not hold up well. I often receive boxes that range from partially open to completely obliterated and then taped back together by the postal service before delivery. The "tear here" strip down the center of the box rarely works. I love the products, just not the packaging.
Thank you so much for taking the time to leave this feedback. We are sorry to read of the condition of the boxes when you received them and can assure you that we are actively looking into our packing and shipping processes, including our boxes. We are happy that you were able to reach out to our customer experience team and that you were helped quickly.
Boxes have not been packed well. I've purchased from book outlet many time and each time my books have arrived in a broken box. This time/order specifically USPS told me they hoped everything was in there because the box was just broken wide open.
All went very smoothly... from the ordering process through the delivery. It was packaged very well. I am not able to look inside the books because they are enclosed together in wrap and I will be giving them as a gift to a 6 y/o little girl. But from the cover that I can see of the first book and the description on the website I am sure she will be happy with them. Than you.
Would have loved the books I received but the shipper put them in a much bigger box, didn't wrap or secure anything and all three books were either bent and crinkled ( paperback) or the the corners torn and bent ( hardbacks), from sliding around in a huge box…One book was a gift, or supposed to be, your company is only as good as the person responsible for getting the product to you in good condition. I order many "used" books that arrive looking far better than the three I received from your company. Won't be ordering from this company again. First and last time. The person who boxed this order had to know how ridiculous it was and didn't care…
I was having difficulty finding a specific book and finally came across Book Outlet during my search. Not only did they have it…. The price was perfect and the delivery was fast. Excellent service. I'll be purchasing from them again.
Books always in perfect condition. Order info available from the moment it's placed to the moment delivered. Great care taken in packing. Prices and selection are seriously unbeatable! Love this company!
There was a lot of negative reviews on books. My experience was terrific! I ordered 11 books and they all came in in perfect condition, no wears or tears or marks anywhere. I will 100% order from boom outlet again.
I found this site when I was looking for a specific book. I ordered many more, got free shipping (came quickly), and they were all in excellent condition! Can't wait for my grandson to open all of them this Christmas!
Answer: Hi there, Thank you for the question. It is generally 3 - 10 business days
Answer: I reached out via dispute with pay pal and heard back right away after waiting days and being on low priority
Answer: Hi, I ordered on Friday Jan 13.I did not get tracking info also but tracking number. But I received my goods this morning Thursday 19 in the morning. I have never waited to long for my goods.I live in Ontario also.
Answer: It could be up to 15 days but right now the shipping is taking longer due to Christmas. You could get it early and you may not. They can not promise anything. They do not control shipping. I have had no problem getting my books though and I order several. Elizabeth
Answer: NO, I do not know anyone in the United Arab Emirates.
Answer: The dust jacket could be missing or could be ripped.
Book Outlet has a rating of 3.6 stars from 1,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and new books. Book Outlet ranks 7th among Books sites.
Hello Kathleen,
I'm sorry, but we sell books and not make-up. I'm afraid you have posted to the wrong forum for your review.
Thank you kindly - Alona - BookOutlet