Boomer Benefits has a rating of 4.4 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boomer Benefits most frequently mention medicare supplement, customer service, and drug plan. Boomer Benefits ranks 2nd among Health Insurance sites.
We contacted Billy Wessels from Boomer Benefits September of 2023, he soon learned that I was an eager beaver and called a year too early. Billy promised to call me back in July of 2024, on July 2nd I received a call, and I was shocked, it was Billy. We set up a meeting and he did an excellent job informing us of our options and within a week we had decided the best direction for our needs and situation. I fully believe that Billy will be with us at each step of this journey for years to come. Thank you Billy for your time and professional trustworthiness you exhibited.
The agent that I had pushed 3 insurance companies that were too high for me. He then asked me four separate times about pursuing an Advantage plan, which I declined, and I told him why. I explained my financial situation to him and once again he pushed one of the original plans he had suggested earlier. His words were "its only $54.00 than what you're paying now". By this time I was getting upset. I then asked him about a Part D plan and if he could help, to which he replied "no, I can only help you if you purchase an insurance plan from us." Such poor customer service.
Regrettably, the rep was impatient and overwhelming as well as overwhelmed. She shared that her house had just burned down and that she came in anyway to help clients. I asked her to slow down to allow me to ask any questions. It was all new to me, and her information delivery was an uninterruptible quick monologue. My prior rep was gone due to an emergency. Not a good choice if you need patient reps.
My husband is new to Medicare so we really didn't know where to start. We connected with Alex Roland. She was awesome throughout the entire process. She was friendly, knowledgeable, and patient with us. We had numerous questions which she answered in a way that we could understand. She returned all calls in a timely manner and made the sign up process a breeze. We would strongly recommend Boomer Benefits.
Laurie at Boomer Benefits spent quite a bit of time explaining all the necessary details regarding my new Medicare plan. Her thorough knowledge and recommendations helped assure me that I was choosing the right plan for my needs. I would highly recommend her to anyone approaching the Medicare deadlines. All of my questions were answered professionally and thoroughly.
The web site offers both written and video information to guide you through the complicated options in order to select the your best medicare solution. Jana Shelton, our agent, was extremely helpful and patient in guiding my wife and I to "fine tune" our choices, without the hint of pressure. Excellent service, communication and guidance.
Boomers has stepped up again with their help. Sandra Cordova was the agent who helped me get through the maze for Plan D. She answer every question and even asked me questions on so I could get the best plan for me. Thank you Sandra and Boomers.
Jessica was able to reassure me about going ahead with a needed monitor for my husband. We we unsure about coverage but after talking with Jessica, was able to make the right decision. I am so glad we have Boomer Benefits to help us thru these decisions, I'd be lost without them.
Kendra G did a great job helping my wife and me figure out the best Medicare supplemental plans for us. She was thorough in her work and helped us find the best plans to meet our needs. We are very satisfied with her work and the services provided by Boomer Benefits.
Products used:
Medicare Supplement Plans
A friend recommended this company (and Bill Warren specifically) to me. Mr. Warren was a pleasure to work with in what I expected to be a daunting process. Everything happened exactly as he had indicated and in a prompt, efficient manner. I look forward to a long relationship with Boomer Benefits. I will be recommending you to everyone I know that is aging into the Medicare healthcare delivery system.
Jose did a wonderful job explaining everything and walking me through the different steps. I couldnt have done it all without him. I feel like he was and will continue to be there for me.
Very happy to recommend Boomer and Jose.
Angela Knight was great at getting a my secondary insurance to pay a bill that I kept received that was not my responsible. She made all the phone calls to them and did a 3 way call finely she managed to get it all straighten out she is a very pleasant and patient lady. I would recommended this service to anyone that's needs help
Laurie Potter was awesome! Answered my questions & concerns as many times as it took for me to understand! Made the process of grand fathering into Medicare with a supplement stress relieving. She was very professional & knowledgeable! I can't thank Laurie enough for all of her help with this process! Thank you Laurie!
I have used Boomer Benefits for three years now. This year Leah helped me with my Part D needs. She was dependable and friendly. I liked the way she explained things so I could easily understand what the requirements were. I look forward to getting help from Boomer Benefits and Leah in the future.
Ally helped me in finding a new Part D plan that saves me a lot of money. Ally and all of the people I've spoken with at Boomer Benefits are professional, prompt in getting back to me when they say they will and just downright nice. It is comforting knowing they are just a phone call or email away.
All you need to know about Medicare insurance in one place. Friendly, efficient & willing to help. Best part is if you have billing issues, or other concerns, they will handle everything on your behalf. Can't say how happy I am with this service. And most importantly, I'd like to give high accolades to my agent Trey. He was thorough, kind, patient, & had my best interests at heart. Thank you very much.
Linda Harris provided us with such great help in sorting through our options, explaining things, informing us of key points, and answering all of our questions. She is thorough, knowledgable, well organized, and excellent on follow up. We feel so lucky to have had her advice. She made the confusing and complicated world of Medicare plans seem easy. And to make it even better, she's a genuinely nice, caring person!
Tip for consumers:
Don't hesitate to use this valuable service! Doesn't cost more than buying directly from an insurance company, but you get personal advice and an advocate. What a great service!!!
We have been using Boomer for quite a while now, and I cant say enough about everyone who works there, they all go that extra mile. This time we enjoyed working with Valaree and she helped to find the best plan for our needs, she is a rock star in my book! Thank you Valaree!
From Carrie W.---I am so grateful for Boomer Benefits! The staff is clearly dedicated to supporting seniors through any/all aspects of Medicare coverage. Valaree provided exceptional assistance as she spoke to my daughter (on my behalf) about next steps to address a potential coverage issue. Not only did she offer the benefit of her knowledge and experience, Valaree took the initiative to seamlessly conduct some quick research to ensure the most comprehensive insight into the issue. Everything makes sense now and I feel more comfortable getting the supplies I need to continue my remaining treatment sessions. I just wanted to personally acknowledge Valaree as yet another example of the exceptional customer service delivered by the Boomer Benefits staff. Thank you!
A friend told me about Boomer Benefits and I owe her many thanks. This was the first time I had to choose a Medicare supplement plan and without the help of Jana Shelton at Boomer Benefits it would have taken much more time and been difficult. This is an important choice and has great financial consequences. Jana was patient and knowledgeable. She helped me sort the pros and cons of each plan and I am confident that I made the right choice for my family. Many thanks to Boomer Benefits for providing this valuable service.
Lance Weast gave an unexpected boon to my budget. He informed me of my options in switching to a lower-priced Supplement, Part B. And his knowledge let me know I could change at any time--not wait until "Open Enrollment." He was personable, knowledgeable, professional. I would recommend the website to anyone.
I kept Brandon's contact info from last year as he was great in explaining things to me in detail. Extremely helpful. So when I received a huge bump in premium this year, I was ready to look for a new provider. In two days, he found three options, signed me up and saved me $94/mo. Fantastic. Thanks, Brandon!
Can't rave enough about the fantastic customer service "Boomer Benefits" offers. I attended one of their on-line webinars and it was so good - and so full of info that I didn't want it to end. My contact there, Laurie Potter, has been absolutely amazing to work with. She's helpful, patient, and could not have been more generous with her time. Her follow through on everything has been most impressive. I feel that there isn't anything about Medicare she can't answer... it's a great feeling to know she's got my back and really cares.
I needed some answers to Medicare questions. When I called Boomer Benefits I was told I might have to wait a couple days for a return call due to the high volume of calls. Within two hours I received a call back from Taryn. He was very polite and helpful in answering my questions. I found myself feeling relieved after speaking with Taryn. He reassured me that my concerns were valid and offered suggestions and affirmations that I was making the right choices for my situation. He concluded the conversation with letting me know he would be available via phone or email should I have further questions. I can't remember the last time I felt this well served. Thank you Taryn.
Connie Johnson
Tip for consumers:
NA
Products used:
NA
I had the pleasure of dealing with two exceptional and caring individuals at Boomer Benefits--Chris Humphries & Michelle Villanueva.
These two were very helpful in providing the optimum options available Both their personalities were genuine and caring to find the best appropriate coverage for my needs. Their follow-up was impeccable and their persistence to help is admirable.
With people like these--Boomer Benefits is the website to go to!
Michelle Weingart was great at helping us find a replacement policy that saved us money and allowed us to combine our coverage, as a couple. She made the process easy and walked us through all the aspects of making the needed changes. She is professional, polite, sincere, and had great follow through to make sure we got everything working properly. Thank you for your time and efforts to help us!
Warm regards, Ed & Bevy
From my years of sales and customer service, I recognize professionals and Trey is that and more. I chose Boomer because of they have a client support team that helps with any disputed claims or billing issues. I foresaw that this could be an issue down the road so I inquired with them. Trey called me and it was such a pleasure to talk to someone who explained all of the options thoroughly and didn't try to push me into any one direction. I highly recommend Boomer Benefits and advise you to ask for Trey Davis.
Products used:
Medicare Supplement
Boomer Benefits is a licensed insurance agency specializing in Medicare products. We help Baby Boomers navigate their entry into Medicare.
Makes our day to hear that, Steve! Thanks for sharing your feedback.