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Boomer Benefits has a rating of 4.4 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boomer Benefits most frequently mention medicare supplement, customer service, and drug plan. Boomer Benefits ranks 2nd among Health Insurance sites.
We contacted Billy Wessels from Boomer Benefits September of 2023, he soon learned that I was an eager beaver and called a year too early. Billy promised to call me back in July of 2024, on July 2nd I received a call, and I was shocked, it was Billy. We set up a meeting and he did an excellent job informing us of our options and within a week we had decided the best direction for our needs and situation. I fully believe that Billy will be with us at each step of this journey for years to come. Thank you Billy for your time and professional trustworthiness you exhibited.
The agent that I had pushed 3 insurance companies that were too high for me. He then asked me four separate times about pursuing an Advantage plan, which I declined, and I told him why. I explained my financial situation to him and once again he pushed one of the original plans he had suggested earlier. His words were "its only $54.00 than what you're paying now". By this time I was getting upset. I then asked him about a Part D plan and if he could help, to which he replied "no, I can only help you if you purchase an insurance plan from us." Such poor customer service.
In the last year of using the services of Boomer Benefits, I have been quite impressed with how the representatives extend themselves on behalf of their customers. Nicole Bocz exemplifies this statement and then some. She is very pleasant, patient, and professional... qualities rare in today's quantity over quality business environment. Providing good customer service is a lost art. I am pleased to say it is not lost on Nicole.
As a result of my exceptional experience, I will continue to do business with Boomer Benefits and recommend them as well.
My husband and I Had a great experience working with Bill Warren, he was knowledgeable, thorough and very patient took the quagmire of Medicare and made it very clear. We look forward to having longtime working relationship
I did my SilverScript Smart Plan review and enrollment with Jessica Yant this morning. She was very knowledgeable and informed me of all the information needed to make a plan decision. The process was quick and easy to understand. I am very happy with all the service Jessica and Boomer Benefits have provided. I highly recommend them to anyone needing to get your Medicare services started.
I used to get our Medicare supplement plan through insuractive. Our agent was Shelley Coon. You will not find a better agent to represent you. She always kept our needs met by making sure we had the very best plan that fit our needs at an affordable price. Unfortunately, she left the company and we made the decision to try Boomer Benefits. They are not as good as our previous company. You call and can't speak to anyone. They say they will call you back within 48 hours which does not happen! I would choose somewhere else to get your Medicare supplement insurance!
Valaree has been very helpful and has answered any questions I might have. Boomer Benefits asa whole has been great to work with. When my husband became that magic age and needed a supplemental insurance and part D, Boomer Benefits helped me with the best plan for him. When I turned 65 last year there was no question who I would be calling!
As I was doing my due diligence about Medicare I found Boomer Benefits on you tube. After watching a few of their videos I decided to call them. I was connected to Shelly Smith. She explained everything I needed to know about Boomer Benefits and Medicare Supplement plans. I knew I had found the perfect place to help me. She was professional, pleasant and prompt. Once my wife and I decided what we wanted to do Shelly made the process quick, easy and stress free. Thanks a million Shelly.
I have been with Boomer Benefits for 11 years. Each and every person I've dealt with, starting with one of the owners, Danielle, has been exceptionally helpful and have treated me as though I were their only customer. Highly recommend.
I needed help on a co-pay question. I couldn't find my insurance books to look it up myself. I called Boomer benefits as they in the very beginning said if I ever had any questions to call them. I was hooked up with Elizabeth she checked everything out for me answered my question in a very timely manner and a very professional manner. I can't thank Elizabeth enough and Boomer Benefits. Amazing company and true to their word which in this day and age is few and far between.
Tip for consumers:
Stellar company
Products used:
Signed up for Medicare thru them
Jana Shelton has been very patient and helpful getting us signed up for a Medicare secondary policy. With her help and guidance this has been a very smooth experience. I have recommended her and Boomer Benefits to several friends and family members.
Thank you BB for this wonderful service and your excellent staff!
I am a new client but so far a great 5 star rating. Was paying $259/month for a Plan F with another company, little to no service and when that rep told me about my insurance company's S & P rating I asked if he knew what that was. He did not. I knew I was in trouble. Off to a Google search I went. Found Boomer Benefits. Read some of info and watched a video. Was impressed. Contacted company, left msg, the day after Open Enrollment began. Got a contact that day from Bailyn Fields. Very pleasant and knew her business Said she was a nurse. Anyhow, she recommended Plan G with a different company, Aetna. Also, in response to a question I asked, she said they are salaried and get no commission, so they have no financial incentive to recommend a more expensive policy. Within 5 days I was approved and my monthly premium went from $259 to $115. The only change in benefits was $185 I would need to pay annually for a deductible. A SAVINGS OF $1,543 ANNUALLY. What's not to love?
Without the expertise of Elizabeth Doyle, I don't know where I'd be now. She has been a Godsend. She helped me resolve multiple billing issues with Medicare. She found mistakes made in the way Medicare was billed. She's AMAZING!
I like the fact that it's one stop shopping the only drawback is I have had to deal with three different ladies they are all perfect and they all knew what they were talking about but to make it easier needs to be one person
... another way of putting it--NOT forgetting me. Thanks also for getting to me the forms I needed through the mail. You have made this process so easy for me, and I feel like I can depend on you for future assistance. Mrs. Jackson, FL
Bailyn quickly stepped me through my choices & forms to make a deadline. She made it happen! All the while she is sweet, knowledgeable and always felt like she was representing my best interest. She ROCKS!
Jacob Chesney was absolutely fabulous! He went the extra mile to explain all my options and explained everything in detail. Truly appreciate him and all his help in answering all my questions and concerns. He's 5 star for sure!
Products used:
Insurance
I've used Boomer Benefits since 2018 when I first went on Medicare. They have been a great resource in navigating the confusing world of Medicare supplements. Each year we review both my Medigap & prescription drug Plan D for the best coverage and most affordable options. Just recently I had the pleasure of working with Angela Knight. The cost of my current Plan D was jumping from $28/month to $59/month in 2020. Angela looked at options and found a new Plan D for $13/month. Quite a savings! She & Boomer Benefits continue to be my go-to resource for all my Medicare insurance needs.
Boomer Benefits (specifically Paulette Dodd), assisted me through the WHOLE Medicare sign up... parts A & B, part F (supplemental) and part D (Prescription Drugs). I knew virtually nothing about this process. She helped me to find the best coverage for my needs, as well as the best prices for my area. I am telling my friends and family who will be signing up next year, to CALL Boomer Benefits. They won't be sorry. I have the number at the ready to give out at a moment's notice. Thank you so much Paulette, of Boomer Benefits!
If you are new to Medicare and need help navigating the maze of options Boomer benefits should be who you call, I highly recommend them I want to give a shout out to Jessica Yant who went above and beyond helping (with a lot of patience) me select the right Plan D for me. 5 Star service! Highly recommended.
Jeff Benedict was very knowledgeable, helpful and courteous. He took the time to review our options, and then walk us through the registration process. He made the whole process easy and understandable. The promise of future help in processing claims takes the pressure off!
I was lost like a lot of other people who post about the intricacies of Medicare. I came across Danielle's post & joined the webinar on basics of Medicare. Omg! What a jungle it is. I called & spoke to 2 agents who got me started. Once I looked over my notes, I worked with Sandra & she was amazing. Together, we were able to figure out the best option for me. She also helped me figure out Part D. I am not on any medication at the present time & through life style changes & some excellent supplements I plan to keep it this way.
Thank you Sandra for your patience & knowledge & desire & ability to help me figure this out. I appreciate the work Danielle is doing & the people who work at Boomer Benefits.
Thanks a lot.
Jayme from Boomer Benefits called when my Medicare supplement insurance came up for review. She was friendly, knowledgeable, and efficient. She worked with me from start to finish to make sure I have the right policy for my needs.
From the first phone call to Boomer Benefits I have been pleased with their expertise. Bill the agent I spoke to mentioned my choices, and advised which would be best for me. He was throrough and explained everything to me. He then put me in touch with Michele Villanueva to advise me on my prescription plan.
Michele sent me paperwork to fill out listing all the medication I take.
Michele was very knowledgeable about the various plans.
She then found the best priced plan for me. Michele was pleasant and patient, even while I tried to put her on hold to electronically sign my name. I definitely will advise my friends they should consider using Boomer Benefits.
Jose Galeana is extremely knowledgeable regarding the many choices we have to make when turning 65! It can be very confusing, but he helped guide me through it so I could make the best choices for me. I also appreciate the fact that Jose is only a phone call away if I have further questions. I highly recommend Boomer Benefits!
Boomer Benefits has helped me several times in the last three years. Recently I spoke to Yesi one of there representatives and she showed me how I could be making a mistake by changing a part of my plan. I'm glad I called because I had no idea about a penalty she told me about. Thanks again Yesi and thank you Boomer Benefits. You guys are great!
I was referred to Boomer Benefits by a friend who completed starting Medicare part B just a few years ago. I was assigned Amanda Simpson to help me through this transition. She was informative and very helpful guiding me through this process. Everything happened smoothly and I felt very comfortable with the process.
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Boomer Benefits is a licensed insurance agency specializing in Medicare products. We help Baby Boomers navigate their entry into Medicare.
Hi Linda, appreciate your feedback. During the Annual Election Period from October 15th - December 7th, there are 64 Million Medicare beneficiaries who all need help in the same 7-week period. It is always our busiest time of year, with longer hold times because we get swamped with so many calls, especially in late November and early December. Our team works 6 days a week, nearly 14 hours per day during this period to try to keep up with the call volume, but we do return every call. I see that you called during that time and left a message and our team member did call you back but since it was at the very end of the election period, our callback time was running around 72 hours. However, since you are new to Medicare and still in your Initial Enrollment Period, the Annual Election Period does not apply to you and you did not have to make any plan decisions by the 7th. Now that the election period is over, there are no more delays in callbacks - you can get right through to a team member when you call. You have plenty of time to make a plan selection. We'll have a manager reach out to you today, and again we apologize for the delay during our busy season. Since you will face other Annual Election Periods in the future, whether you work with us or another agent, just remember to always call in the beginning of October and that will help you avoid any wait. We wish you the best and thanks again for sharing your feedback.