• Boomer Benefits

Boomer Benefits

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Overview

Boomer Benefits has a rating of 4.4 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boomer Benefits most frequently mention medicare supplement, customer service, and drug plan. Boomer Benefits ranks 2nd among Health Insurance sites.

  • Service
    45
  • Value
    39
  • Quality
    37
Positive reviews (last 12 months): 100%
Positive
10
Neutral
0
Negative
0
1
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How would you rate Boomer Benefits?
Top Positive Review

“Professional and trustworthy”

Steve J.
7/14/24

We contacted Billy Wessels from Boomer Benefits September of 2023, he soon learned that I was an eager beaver and called a year too early. Billy promised to call me back in July of 2024, on July 2nd I received a call, and I was shocked, it was Billy. We set up a meeting and he did an excellent job informing us of our options and within a week we had decided the best direction for our needs and situation. I fully believe that Billy will be with us at each step of this journey for years to come. Thank you Billy for your time and professional trustworthiness you exhibited.

Top Critical Review

“Disappointed”

Diane D.
10/25/23

The agent that I had pushed 3 insurance companies that were too high for me. He then asked me four separate times about pursuing an Advantage plan, which I declined, and I told him why. I explained my financial situation to him and once again he pushed one of the original plans he had suggested earlier. His words were "its only $54.00 than what you're paying now". By this time I was getting upset. I then asked him about a Part D plan and if he could help, to which he replied "no, I can only help you if you purchase an insurance plan from us." Such poor customer service.

Reviews (231)

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Thumbnail of user gailw37
Texas
2 reviews
5 helpful votes
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January 17th, 2018

So glad I found Boomerbenefits. Jana was so helpful in getting me started with Medicare and other insurance needs. Today, I found that there had been a clerical error and Ally was able to put me in touch with someone at Medicare to get it corrected. So glad I have them to help me.

Thumbnail of user maryp892
Texas
1 review
0 helpful votes
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March 9th, 2020

Darla provided a simple and thorough explanation of the coverage's available and shopped for the best price for the products I wanted. She followed through on everything she said she would and was always pleasant. I would highly recommend Darla to help you out.

Thumbnail of user kimj306
South Carolina
1 review
1 helpful vote
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August 7th, 2020

Curteous and knowledgable help in the Medicare jungle. Michelle was so helpful in my journey to make a decision on securing a policy for Part D. Cathy did the same for a Medigap policy. I'm grateful for Boomer Benefits. In addition, they helped me save many dollars, and put my mind at ease. These folks know their business!

Thumbnail of user eugened73
Virginia
2 reviews
4 helpful votes
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October 2nd, 2023

I saw that boomer benefits looked good. Then I applied and found out they only help you if you do not have a Medigap plan or can change to their Medigap plan. I wanted help with part d plan and nope, I cannot change medigap plans due to underwriting. Then I learned they make their bread and butter steering people to one of their medigap plans. They sound like they work for the public but in reality, they are paid by the the insurance companies they are paid by.

Thumbnail of user elliem57
New Jersey
1 review
4 helpful votes
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August 18th, 2018

I will start my Medicare coverage on October 1st of this year. I made it through the A&B part easily enough and then the secondary coverage was needed.

I am a fairly intelligent woman but I found the search for information on DGEF... WHATEVER to be confusing at best.

I decided I would find a professional to help me. I went from being confused to nearly suicidal! I selected a broker and after a meeting with him I walked out of his office with spaghetti for brains.

So I got on the Internet and researched the complaints made by people about brokers who couldn't do the job.

Then I found Boomers and, oh my God, what a difference!

Paulette answered every question without a sales pitch behind it. There was no "flim flam" and I am very comfortable with all the information I received.

The ratings only go up to 5 but I have to give Boomer's and Paulette a 10!

I am going to sleep well tonight!

Thumbnail of user sandraa1130
Texas
1 review
0 helpful votes
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December 10th, 2021

As my husband was turning 65, I knew who to call, Boomer Benefits-Tyler Wall! Last year he helped me SO MUCH to understand Medicare and help me make the right choices for me. I have referred him to friends and will continue to do so. Thanks Tyler for being kind, friendly, and courteous to me and my husband, you know your stuff!

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Thumbnail of user uraic
New Jersey
0 reviews
0 helpful votes
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January 21st, 2022

I worked with Cheyanne Kelley. She was extremely helpful, and very professional. I would recommend Boomer Benefits because of Cheyanne Kelley. I am from Thailand and have a heavy accent, but she had no problem understanding me. Again she is very helpful and professional.

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Quality
Thumbnail of user karenm411
Texas
2 reviews
0 helpful votes
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December 3rd, 2017

I waited for a short time for Boomer Benefits to call me to help me choose my Part D Drug Insurance for 2018. I could not have been any luckier than to have Valeree Gray call me and be my representative for Boomer Benefits to walk me through my options. She was incredibly patient, knew her business, communicative, pleasant. I talked to her at the end of the day and you would never know she probably talked to several by the time she talked to me. Thank you for having her be the one to work with me. I am incredibly pleased with my choice so far and look forward to working with Valeree and Boomer Benefits in the future. I have been working with Boomer for several years now and Valeree is a true asset to the company.

Thumbnail of user richards1768
Washington
1 review
0 helpful votes
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January 13th, 2020

I had lost my medical benefits from work through layoff and Robin walked me through everything I needed to do to get setup with the Medigap plan that I needed to replacement the work benefits. All setup for 2020 and beyond. Thank you, Robin!

Thumbnail of user jimw160
Texas
1 review
1 helpful vote
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November 8th, 2017

I had several questions about what was the best 0 premium plan for me since I go to the VA hospital for all my health concerns. Amanda Sutter was very professional and patient answering all the questions I had for her and even verified what hospital near me was covered by the plan in case I ever required an ambulance.

Thumbnail of user judyb247
Texas
3 reviews
6 helpful votes
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August 3rd, 2018

Laurie was exceptional! I was so confused trying to navigate Medicare supplemental and dental/vision insurance. Laurie was so kind and professional and explained all the details to me. She wasn't pushy - she was there to help. I want to take her to lunch! Judy

Thumbnail of user angiel60
North Carolina
2 reviews
1 helpful vote
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December 3rd, 2017

When I was approaching my 65th birthday last year, I was overwhelmed with all the mail I received about enrolling for Medicare. Thank goodness I saw a popup for Boomer Benefits on Facebook about a free webinar. I signed up, and it helped me understand the basics of Medicare. I was so glad to find out that they offer assistance with signing up for a supplement and drug plan. Paulette was so patient and helpful in helping me find the right supplement and drug plan, and this year, Valaree has given me excellent guidance and assistance with changing my drug plan, as the one I was on is going up on their premium. I cannot thank Boomer Benefits enough for all their assistance - they are a real lifesaver when it comes to Medicare! I recommend them to anyone who is confused and overwhelmed with signing up for Medicare. I cannot speak highly enough of how very helpful they have been to me.

Thumbnail of user robertb6162
Virginia
1 review
11 helpful votes
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March 4th, 2022

If I could I would give a zero. I had contacted them and was working on a Plan G policy and help with dental insurance. When my policy with United was denied because of a shoulder needing attention I told Mr Garza I did not want to appeal and also wanted to forget the dental insurance. (We eventually purchased a different saving plan for dental.). Today I was reviewing our checking balance statement and noticed charges to the dental insurance company we turned down. When I spoke with them they admitted I was not informed about canceling the insurance. The boomer benefits company informed me they couldn't do anything about the charges for January and February. This is costing me $168.16 because of their mistake. They'll get their fees as will Mr Garza but it's ok to stiff us.

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Service
Thumbnail of user vanettau
New Jersey
1 review
0 helpful votes
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June 6th, 2019

I spoke with Samantha Davis in reference to a medicare supplement she was so helpful and answered all my questions she was very professional also so nice and very pleasant to speak to. I would want someone like Samantha working for my company she is a keeper I give her 5 stars very easy. Vanetta Urgola

Thumbnail of user carynb35
Arkansas
1 review
0 helpful votes
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April 27th, 2022

Every time I have a reason to call Boomer Benefits Customer Service, I have received quick answers. The service providers have always been helpful and patient and quick to research the answer to my questions if the answer is not 'at hand'. Todays service provider, Roni Robertson, was the same, helpful and patient. Thank you, Roni.

Thumbnail of user barbarap1116
Pennsylvania
1 review
0 helpful votes
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February 12th, 2021

Thank you Jessica Yant for all your help in setting up my Medicare Part D plan. All this Medicare stuff is new to me and very confusing. Thank you for walking me through the options and for patiently waiting while I maneuvered the computer questions and answers. I appreciate all your help.

B. Pretz

Products used:
Medicare sign up advice

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Thumbnail of user normang16
Virginia
1 review
1 helpful vote
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November 3rd, 2017

Its always difficult to deal with a government agency. Boomerbenifit did the work for me. Medicare had my insurance coverage wrong. I called Boomer before calling Medicare. They called for me. They conferenced me when they had someone on the line. Medicare then removed another insurance company they thought was my primary. Problem solved, no frustration. Thanks Boomerbenifits.

Thumbnail of user cynthiai656
California
1 review
1 helpful vote
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May 26th, 2023
Verified purchase

I had an excellent experience using Boomer Benefits in getting signed up for Medicare. Jacob Chesney gave me invaluable help with choosing the appropriate supplemental plan and Wendy Hernandez was great at helping me get signed up with a Drug Plan. Even when I got distracted, didn't respond or got confused, Wendy patiently nudged me until I finally got signed up with the best plan for me.

Thumbnail of user barbaraw1607
Virginia
1 review
1 helpful vote
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October 9th, 2021

This month, Catherine Hatley assisted us with information about transitioning into Medicare Part B, Part D and Medigap policies available to us. She was extremely helpful and very communicative. I now realize we will be needing to use the Customer Service annually to keep us up to date on our options as our health changes. Thank you Catherine, you are awesome!

Thumbnail of user sammyt57
Tennessee
1 review
0 helpful votes
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August 27th, 2020

Alyssa helped me wade through my transition from private Insurance to Medicare coverage and help with coverage for immunizations and CGM. I initially talked to Shelley and she immediately put me in touch with Alyssa. Alyssa promptly contacted me and conference called with a Medicare Representative to insure my coverage information was correct and answer my questions. Subsequent follow up emails and phone calls helped solve the problems and educated me on the process. Alyssa was able to articulate to Medicare my concerns in the terms Medicare uses. Medicare was also very helpful. Thanks Alyssa, Shelley and Boomer Benefits. I have had nothing but good service from these folks..

Thumbnail of user karenl448
New Jersey
1 review
5 helpful votes
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September 3rd, 2018

Joye Smoak was our rep and she was outstanding. Quickly supplied us with all of our Medigap options and prices. Very knowledgeable, helpful and friendly. She was able to immediately answer our questions. I can't imagine doing this without the help of Boomer Benefits.

Thumbnail of user vickyh31
Missouri
1 review
0 helpful votes
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December 5th, 2017

Valaree was great to work with such a pleasure to talk with. She was so helpful in explaining the best drug plan for me. This is the 2nd year with Boomerbenefits and everyone is always so helpful I thank you very much. Vicky

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Thumbnail of user chrism1825
Florida
1 review
1 helpful vote
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June 24th, 2020

Shelley was the first Medicare Rep to call and I circled back around after receiving calls from several other providers. She was patient persistent and that made a real difference - basically the other guys did not ever get past her clarity and tenacity. Past that she made it clear that BOOMER BENEFITS was not gong to drop me after she made the sale. This is all new territory for me and it mattered to me that if I ever need anything (and I hope like hell I never do) that I don't have to be stuck calling the carrier or Medicare alone for answers. Glad to both buy from Shelley and Boomer and write what I hope is considered an honest and celebratory review. More than anything as friends start asking about where to go, I will be fast to recommend Shelley and Boomer Benefits.

Thumbnail of user cherylg65
Texas
2 reviews
2 helpful votes
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December 21st, 2017

Tom was patient, knowledgeable and not at all pushy. He was a welcome change to the representatives of Cigna, who would never return phone calls or make themselves available.

Thumbnail of user jarroda13
Louisiana
1 review
1 helpful vote
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December 2nd, 2020

Hopefully it will turn out really well! Nice people to deal with. I'm new at this and trusted there direction. They seem very knowledgeable and that was helpful. Jarrod

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From the business

Boomer Benefits is a licensed insurance agency specializing in Medicare products. We help Baby Boomers navigate their entry into Medicare.

Company Representative

Thumbnail of user daniellek40
Danielle K.
Co-Founder
Danielle Kunkle is a founding partner and senior executive at Boomer Benefits, a national agency specializing in Medicare-related insurance products since 2005. Serving thousands of Medigap policyholders in 47 states, Boomer Benefits helps baby boomers learn the ropes regarding Medicare.

A nationally-recognized expert in the Medicare-sector of the health insurance industry, Danielle is a Medicare Supplement Accredited Advisor and a member of the Forbes Finance Council. She is also a past president of the Fort Worth chapter of the National Association of Health Underwriters. She has spoken about Medicare to hundreds of groups over the last decade. She has also been frequently published in industry trade magazines about the financial and political future of Medicare and legislation surrounding it.

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