BradfordExchange

I ordered a month ago and still no bracelet no line of communication no customer service ti speak with it they have your money I tries to block them and they went around my bank and used a different ip to still get the money out I still do not have my order nor an update very upset do not recommend these criminals

Tried to get my elderly father off off the mailing list, because he is not handling his mail well and they gave me trouble. They asked if I had power of attorney. It's not like it's a medical issue. They asked if he was right there to get on the phone and give the okay. Well we see him on weekends and of course you can't call on the weekends.

Do not purchase from this organization! They will enroll you in a $14.95 rewards program without your knowledge or consent. You will also ask to removed from their mailings lists until you call them. You can request through their email, but they will never action it. Their predatory practices were reported to the BBB. Buyer beware!

I used a quick reorder form to place a check order. The product came and was not the same as what I have been ordering for years. The quick reorder form should have duplicated my last order exactly. When I called all they did was tell me they have never made what I was holding in my hand from my last order. What they sent is useless to me. The representative refused to do anything. I will be discontinuing business with them on all of our 10 accounts.

These people are running nothing more that a barely legit scam. They have (for instance) been billing me every month for over a year for an item I paid for in advance, and they will not stop sending me stuff as part of a subscription even though I have contacted them at least 6 times via phone and e-mail.

I have complained to the Federal Trade Commission at least twice and am on my way back to their website right now. The more complaints the FTC gets the more likely they are to act. I am also going to look for a law firm that handles class action lawsuits, as this company obviously targets older people and rips them off. They are worse Tham Publishers Clearing House eve was (and still is because they will send items you never ordered).,. Stay Away From the Bradfiord Exchange, Hamilton Exchange, Hawthorne Village-they are all part of the same company and will just steal your money.

Never received my entire order even after contacting customer service multiple times. I even paid extra for my order to ship together with tracking. A manager never called me back either as customer service said they would. I will never order products from them again. BUYER BEWARE!#!

I ordered one item on July 13 for about $10. It came, and everything was fine. Then, a month later, on August 8, I was alerted by PayPal that the Bradford Exchange had charged my card for about $50. I did not buy anything so I had no idea what this charge was from.

Turns out, any time you buy something from this website, they sign you up for a subscription service and they send you more items. This is highly misleading as there is nothing on the initial item page to indicate that it is a subscription. Essentially, Bradford Exchange is relying on people not checking their bank statements so that they can keep sending unrequested items and keep charging the recipient. This issue has been documented in others' reviews as well. Bradford Exchange is a classic bait-and-switch SCAM.
I will be filing fraud reports with Paypal and my credit card company.
BUYER BEWARE.

We purchased a train set and there was no power pack and so I requested for it They sent it after some time... after Christmas. So I was not able to use it that year. On the following Christmas, I tried to work on it and the engine was not powering up. There was light but it was not running. I called up and they said it was already beyond warranty. Yap my bad of not testing it but I could have tested it if there was a power pack. Very poor quality

I ordered a small jewelry box... they shipped two and charged my card accordingly... had to put a stop with AMEX for fear they would continue charging my credit card... now they keep sending me invoices for something I have no idea what it is, but at least I am happy I put a stop with AMEX for any charges they might keep trying to charge.

They will send you silver coins you didnt purchase... And then bill you for the item. I stopped paying once I realized and they sen me too collections. I begrudingly paid them thinking it was the end of it. But since they have sent me a new coin, that has a value of 38. And they are asking 99.99 for it with 9.99 shipping fees... These $#*!s are scam artists. Beware! 1

Their customer service is bad. I requested one coin per month they send me three. I called them And after a 6 minute wait someone said they would enter into the computer my request. Well, I just received my third coin for this month. I called customer service and they told me it wasn't entered that way. When i wanted to speak to a manager I waited about 5 minutes then they hung up on me.

The ring isn't what was shown in the picture, very cheap looking in person. The price was also higher than advertised. Just DO NOT trust Bradford Exchange because you will be disappointed! This will be my last purchase from this company!

I got tricked into joining their $14.95 per month rewards program. They offered free shipping if I enter my email address. No mention of a monthly fee. I entered my email and received an email stating that I am being charged $14.95 per month to be n their rewards program. I'm canceling the product that I ordered and never returning.

I ordered a coin from this company costing £4.69, I then received another coin I had not asked for and they charged my card £43! I sent it back in their own envelope with a stamp on telling them not to send anything else I had not asked for and to refund my money. They sent me another coin! I returned that too and got in touch with them, they said to get proof of postage and gave me a return address to send it to and told me they had cancelled further coins. I duly sent that coin back too, then another came! I sent that back, but now they have decided they did not receive the first coin back so will not refund my money as apparently this was the only one they charged for... funny that! They are a complete rip off, do not use if at all possible, but please make sure you get proof of return or you could find yourself out of pocket with no coins to show for it!

They cancelled my order and didn't tell me anything. They have screwed up Christmas for my wife total a-holes. Dosn.t waist your time with this loser company.xustomwr service sucks real bad had to get bank to get money back cause they will not reply to emails after they get your money. This company will lie to you and waist a lot of your time and you will not get anything but screwed

Once you purchase an item, they will keep sending you items and keep charging you.
Realized this pretty quick, changed my credit card after first unknown charge. They keep sending me items, you can't return them, so just keep 'em. Received another item today. I'll just keep it. They won't get another penny out of me over that initial $10. Keep sending me stuff all you like

I made a purchase from Bradford Exchange. Their ad offered "free shipping" or a refund of shipping charges, implying that shipping costs would be deducted from the order. Turns out, it is a "rebate" of shipping which requires tons of documentation to be emailed to Bradford. Then, the email address that they provide is not a working email address. Also, to even claim the rebate, you must join a reward scheme and agree to pay about $20 per month hereafter. So, claiming the "rebate" is impossible and hopeless and may subject you to many future monthly charges that you don't want. Also the shipping and handling charge is excessive and inflated. Avoid Bradford if you expect to recover the shipping and handling charge. You will not. I will wait to see if there are other problems, as many reviews indicate.

I purchased a product from this company. They signed me up for their "free shipping" program at $14.95 a month. I never signed up for such a thing and it took me a while to figure it out. I asked for a refund, which they did give me, but they refused to produce any document or evidence of any kind that I signed up for this program. Instead, they kept bouncing me back and forth between Bradford Exchange and Bradford Rewards, acting like these were two companies. No employee was willing to give out an employee ID. I was asked repeatedly to verify my info only to have them say they have to transfer me to someone else. They were unable to produce any document showing that I signed up for the program.

This is company is horrible. I ordered 1 item as a gift, then they proceeded to continue to charge my credit card for more items and claim it was a set. Not indicated on the online description as a set. I made the payment for the item I bought and had them cancel my account which the " customer service" rep never did. They cashed my check and then they then sent a bill to a collection company. No one ever answers the phone to deal with their crappy company and robbing their clients.

Silver blessings nativity set it's beautiful. The detail on each item is remarkable and the colors are so lovely. I got the subscription plan so everything was sent to me separately a few months apart. Within the year I had the entire nativity set. They are packaged very well and I am able to place each figurine back inIt's on compartment for storage. My set is 12 years old now and still just as beautiful as the day I got them

I made the mistake of ordering from them last year. They have a great photographer cover up high priced plastic. This year I ordered a Disney hoodie. 2 weeks after ordering, I went to check on the order & customer service (that didn't speak English) told me that item was now on back order. Would I mind waiting 4-6 weeks. I should have learned my lesson from last year.

Don't order checks from them they are absolute junk. I had 20 books of checks that were misprinted they refuse to do anything about it. I had some checks get returned cause the account number they messed up on. When I called got told I'm out of luck but they were willing to discount checks for me im like are you guys on drugs they are such a joke they will scam you watch out every one

Called them to pay in full for an item. They authorized the payment. Then waited until the following month to actually debit my account. This was never explained. When I originally ordered I wanted to pay in full but when I received item it was on installments. Terrible way to do business. Beware