• BrakeWorld

BrakeWorld

Is this your business?
Write a Review

Overview

BrakeWorld has a rating of 2.0 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. BrakeWorld ranks 816th among Auto Parts sites.

  • Service
    12
  • Value
    11
  • Shipping
    12
  • Returns
    8
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
4
See all photos
How would you rate BrakeWorld?
Top Positive Review

“Easy exchanges they worked with me”

Daniel L.
5/15/19

I have been buying from brakeworld for years. The have good quality brake parts and the guys who work there actually know what they are talking about unlike other places where you can here 100 reps in a phone bank who don't have a clue what they are selling. I accidentally ordered the wrong part for my subaru wrx, they exchanged it and sent out the new part without making me pay again! This helped as I was kinda running low on $ at the time. You guys Rock!

Top Critical Review

“AVOID!”

Tod P.
9/9/24

Scammers. I ordered some "powdercoated" calipers and rotors from them. Paint started chipping off immediately. Rotors were clearly sprayed with a rattle can and seized the brakes when the paint melted under the pads. AVOID!

Reviews (49)

Rating

Timeframe

Other

Reviews that mention popular keywords

brake pads (6) rotors (18) 3 days (3) customer service (3)
Thumbnail of user todfparker
Florida
1 review
0 helpful votes
  • Send Message
September 9th, 2024

Scammers. I ordered some "powdercoated" calipers and rotors from them. Paint started chipping off immediately. Rotors were clearly sprayed with a rattle can and seized the brakes when the paint melted under the pads. AVOID!

Products used:
Calipers, rotors, brake pads

Service
Value
Shipping
Returns
Quality
Thumbnail of user anthonyl1304
California
1 review
0 helpful votes
  • Send Message
July 24th, 2022

Do not buy anything from these con artists! They are slick talking salesmen. The parts are terrible quality!' Spent 500$ on rotors and pads just to have them squeaking no less than a week later! Unbelievable

Thumbnail of user daniell475
South Carolina
1 review
1 helpful vote
  • Send Message
May 15th, 2019

I have been buying from brakeworld for years. The have good quality brake parts and the guys who work there actually know what they are talking about unlike other places where you can here 100 reps in a phone bank who don't have a clue what they are selling. I accidentally ordered the wrong part for my subaru wrx, they exchanged it and sent out the new part without making me pay again! This helped as I was kinda running low on $ at the time. You guys Rock!

Thumbnail of user harrya28
South Carolina
1 review
5 helpful votes
  • Send Message
July 10th, 2015

I purchased parts for my truck and received them 3 days later. I have been buying rotors and pads from brakeworld for almost 8 years and have never had an experience like what some of these people are describing. Their stuff is top notch.

Thumbnail of user susanf155
Philippines
1 review
0 helpful votes
  • Send Message
September 23rd, 2017

They finished their job before the committed time and everything was perfect and as per the promise. No weird things or hidden costs at all. Comparatively, their prices are less. The quality and speed of service is worth an applause.

Thumbnail of user allenm114
Virginia
1 review
1 helpful vote
  • Send Message
June 3rd, 2019

I purchased brake calibers for Dodge challenger scat pack. Caliper on driver side was leaking brake Fluid. Dodge encouraged me to send back to manufactures, and get replacement part. They sent the same leaking caliber, and refused refund, and failed to reconcile. Quality is poor!

Thumbnail of user jonu2
Texas
1 review
9 helpful votes
  • Send Message
July 22nd, 2016

I paid over $500 for the best quality pads and rotors Brakeworld offered recently. I took my 2013 F150 into a mechanic I've been using for years and have always been happy with. I just went on vacation and my brakes were grinding. I took it into a dealership and the mechanic pointed out all the pads were the same... No inner and outer pads. Therefore it created so much friction on the rotors they warped and were ruined. The mechanic said if he were given these pads packaged from Brakeworld he would have installed them too, assuming it should be right since that's how it was packaged. I contacted BW asking for any help considering at this point I'm out around $1100. 00. They only offered a discount on a future purchase. Brakeworld is a company that doesn't take care of their customers and won't make it right for problems they create. I'll never do business with them again.

Thumbnail of user amyt46
South Carolina
2 reviews
3 helpful votes
  • Send Message
November 13th, 2015

I purchased some rotors fro brakeworld on oct 23 the arrived 3 days later. Quick shipping! Unfortunately I had ordered the wrong ones for my jeep by mistake. I emailed them and they had a new pair to me just a few days later, and accepted my other ones back.

Thanks for the easy exchange guys! I'll be back soon.

Thumbnail of user willk173
California
1 review
0 helpful votes
  • Send Message
July 15th, 2022

Ordered Brembo rotors and received a different brand. Internal Quality Control is definitely bad. Text for follow up with orders is fast but when there is an issue, forget about it. You are lucky if you get a response. Expecting to talk to a customer service rep? You must be dreaming if you expect to talk to one. AVOID this company at all cost.

Tip for consumers:
Don't even bother

Products used:
Ordered Brembo and they shipped Disc Italia

Service
Value
Shipping
Returns
Quality
Thumbnail of user fredn2
Maine
2 reviews
5 helpful votes
  • Send Message
January 21st, 2012

http://www.brakeworld.com is horrible. I purchased breaks and break lines from them. The break lines did not fit, so I mailed them back as instructed. After more than one year and many calls, John, would not call me back, or give me a refund. Brakeworld's customer service is only handled by John, I could not speak to anyone else. I called the South Carolina Attorney General's office, they were very helpful, but John at brakeworld would not call them either. John is awful, worst customer service I ever had, no response or refund. If you need to call the Attorney General about Brakeworld, the telephone number to John Smith the AG Compliant Analyst is *******224. The investigators office is *******236

Thumbnail of user ralom
New York
1 review
8 helpful votes
  • Send Message
March 8th, 2016

Ordered brake pads. It came open with parts missing. Called customer service over 6 times they all claimed they would handle it. I been dealing with this $#*!ty company too long over brake pads. They wont even refund my money they keep throwin me for a loop. Dont waste your time.

Thumbnail of user lilaw2
North Carolina
2 reviews
0 helpful votes
  • Send Message
July 26th, 2015

David and the team at break world you're very helpful with my exchange. I ordered for Roderer and two sets of ceramic pads none of them fit as I told him the wrong sub model of car but they were quick to exchange and made the process very easy thanks again for your help guys. Will recommend my friends do business with brake world!

Thumbnail of user darrens38
South Carolina
1 review
0 helpful votes
  • Send Message
November 11th, 2015

David was extremely helpful with the selection of rotors for my Cadillac. He knew the difference between the multiple brake packages on my car, and helped me decide which was the best for my style of driving. They are a good group of guys to work with, and have excellent quality brakes!

Thumbnail of user shanea38
Philippines
1 review
2 helpful votes
  • Send Message
October 31st, 2017

I am quite happy that I got to know about Brake World. This is because often I just buy from the local mechanic stores. But the deal would be quite expensive. So, now when I have this online store its really easy to buy.

Thumbnail of user nancym224
Philippines
1 review
2 helpful votes
  • Send Message
December 17th, 2017

Brake World is the one stop destination to buy all the break related items. I bought 2 unit of break pads and rotors from their online store around 3 months ago and they are working absolutely fine. Even repairmen asked me from where did I bought such fine quality break items. Fantastic!

Thumbnail of user adriantavernini
Arizona
1 review
2 helpful votes
  • Send Message
April 25th, 2023

Fake Car Quest brake rotors being sold as Disc Italia. Even tried sending another set which were hand painted. I should read other reviews first! Lost $1000 (purchase price + return shipping for $350). Empty promises from John Montgomery. Save yourself the stress.

Products used:
None - all fake

Service
Shipping
Returns
Quality
Thumbnail of user rubeng47
Massachusetts
1 review
4 helpful votes
  • Send Message
June 5th, 2019

I bought from and rear rotors and pads spent over 900 on them sales guy recommended discitalia pads saying they was low brakes dust etc, that was far from the truth very much a lot brake dust I called complaining and send pics they said they will call me once they talk to mfg of pads still 2 weeks later have not had a call. They are bad for your pockets stay away

Thumbnail of user larryn37
South Carolina
1 review
2 helpful votes
  • Send Message
March 28th, 2017

After I saw some negative reviews online I was a bit hesitant, but all of the sites I was potentially going to buy from had some negative reviews. I ended up choosing brakeworld and have not regreted it. The pads and rotors came within 1 week with free shipping, and I feel that the cross drilled and slotted brakes really have made an improvement in my stopping power for my f150.5 stars all the way!

Thumbnail of user romel5
South Carolina
1 review
10 helpful votes
  • Send Message
April 7th, 2015

He sells cheap quality parts also e puts carid orders before everyone's else's he hides te made in China behind the label with the part number on it also he sales cheap pads from auto part he reboxed them in a hyper ceramic box. Or titanium Kevlar so it's really just autopart.com parts he used used rotors and rotors that were returned and paint them he lies and says that there's a base coat on them which are used rotors repainted on top of the old color or he just touches them up he also try to make it look like he doesn't know much about defectives that occurs he will send you bad quality parts to see if you will complain ten he will argue with you about it bad business be aware I worked there so I know I jut never knew exactly what complaint where occurring but now I see don't order from there he will disappoint and will rip you off with rotors that cost 15 bucks and just cause he paints it then make you have to pay 80-150 per rotor just case of paint

Thumbnail of user arnoldp
Georgia
1 review
1 helpful vote
  • Send Message
May 11th, 2012

I just ordered from brakeworld some Hyper ceramic pads and Xbrakes rotors. I received the wrong pads for my jeep, they explained to me I ordered the wrong option off of their web site, they were right. The did a good job with the exchange of the pads, very fast and easy to work with. Will buy from them again.

Thumbnail of user carlosl55
Florida
1 review
5 helpful votes
  • Send Message
February 8th, 2017

The shop in ******* Pines Blvd. Pembroke Pines did the frontal breaks changing all pads and rotor for almost $300.00. But the squeeky breaks that I was complaining was
Still present saying the problem breaks where in the back wheels not in the front. So, the manager was telling me to come back to do the back wheels breaks! Hello! You made a wrong diagnose and I presume nothing is wrong with the front breaks. For sure I am not coming back to this crafty money-making shop!

Thumbnail of user justices14
North Carolina
1 review
0 helpful votes
  • Send Message
July 14th, 2021

Ordered a "Brembo" Caliper from them and it isn't real.
The Part numbers do not match up.
The paint is chipping off as I take is out of the box.
The "BREMBO" lettering on the caliper are stickers.
The pistons are far different from the actual Brembo caliper.
There are supposed to be two bleeder valves but the one they gave me only has one.
The picture they show is different from what I received.
Lastly, real Brembos come with "Brembo" engraved on the inside of the caliper.

Tip for consumers:
don't buy Brembo calipers from them. maybe other products if you just want to save money. but in my opinion they aren't a good company.

Products used:
Brembo caliper for 2007 dodge charger

Service
Value
Shipping
Returns
Quality
Thumbnail of user dillonr16
South Carolina
1 review
1 helpful vote
  • Send Message
August 2nd, 2020

I purchased a pair of blue brembo calipers for my Dodge Challenger because I couldn't get them in bllue from my dealer. They look great and were way cheaper than buying from the stealership! Thank a million guys.

Thumbnail of user bradleyc74
South Carolina
1 review
1 helpful vote
  • Send Message
June 6th, 2019

I was going to get pads from my stealership, but at the recommendation from a friend I bought 2 sets of hyperceramic pads for my range rover. Wow no more dust, no more squealing! Best pads I have ever used. Great recommendation from my friend. Will be doing more business soon.

Thumbnail of user leighc21
Georgia
1 review
3 helpful votes
  • Send Message
October 31st, 2016

It is very hard to find information or reviews on the DiscItalia rotors and ceramic brake pads I bought from BrakeWorld for my 2013 Audi S6. I am very pleased to say that the quality of both products exceeded my expectations and are as good or better quality than the factory OEM parts I replaced. The Discitalia Rotors are the only drilled and slotted rotors that are available to purchase that I am aware of that I would consider installing on my car. The brake dust is also non-existent. The factory OEM pads are extremity dirty. Big Thumbs Up! As for the poor reviews I read researching BrakeWorld, I have had only very positive experiences.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Checkout high quality performance Brakes, Brake Pads, Brake Rotors and Brakes with guaranteed lowest prices. Call Us now on toll free no. 866-272-5396

How do I know I can trust these reviews about BrakeWorld?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BrakeWorld?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business