• BrakeWorld

BrakeWorld

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Overview

BrakeWorld has a rating of 2.0 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. BrakeWorld ranks 815th among Auto Parts sites.

  • Service
    12
  • Value
    11
  • Shipping
    12
  • Returns
    8
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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4
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How would you rate BrakeWorld?
Top Positive Review

“Easy exchanges they worked with me”

Daniel L.
5/15/19

I have been buying from brakeworld for years. The have good quality brake parts and the guys who work there actually know what they are talking about unlike other places where you can here 100 reps in a phone bank who don't have a clue what they are selling. I accidentally ordered the wrong part for my subaru wrx, they exchanged it and sent out the new part without making me pay again! This helped as I was kinda running low on $ at the time. You guys Rock!

Top Critical Review

“AVOID!”

Tod P.
9/9/24

Scammers. I ordered some "powdercoated" calipers and rotors from them. Paint started chipping off immediately. Rotors were clearly sprayed with a rattle can and seized the brakes when the paint melted under the pads. AVOID!

Reviews (49)

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Reviews that mention popular keywords

brake pads (6) rotors (18) 3 days (3) customer service (3)
Thumbnail of user meras
Philippines
1 review
0 helpful votes
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September 23rd, 2017

I am going to be the customer of Brakeworld for life. The people here gave me complete guidance and replaced my brakes in no time. The price was also very reasonable.

Thumbnail of user prestonh27
Florida
1 review
0 helpful votes
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May 25th, 2019

I have been using dealer pads for years but they don't last very long tried these at the recommendation of the sales guy was very happy have ******* miles to date and almost zero dust

Thumbnail of user albertof22
South Carolina
1 review
0 helpful votes
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July 18th, 2019

After going to another brake website that shipped my order wrong 2 x's i finally went to brakeworld.com then new exactly what the issue was and what parts i needed. Got them in 3 days!

Thumbnail of user petes349
Delaware
1 review
0 helpful votes
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June 12th, 2023

Purchased painted rotors (slotted/cross-drilled) and carbon pads. Most problems came from lack of communication - After 3 days of waiting I was told via email that pads/rotors have been "dispatched" from Texas. What I was not told they were going to Brakeworld first, and only THEN they were going to my house. Total time - 10 days. When arrived, both pads and rotors were the correct size and type. However, only a small sticker on one of the boxes stated the paint/coating needs to be removed (sanded off) from the surfaces to be in contact with the pads. My son installed them as they were. Luckily, I found out on a different site these have to be sanded off (that took 30 minutes per rotor). Plus had to sand down the pads now coated with paint. HOWEVER, I believe the parts were as advertised, the right type, and arrived in a reasonable time. My emailed questions were answered within 12-24 hours and with courtesy. I think most of the negative comments have to do with the fact buyers did not understand what they were buying and that the paint had to be removed from rotors before installation. On the other hand, I believe the Brakeworld should make it clearer on their website what needed to be done. Overall, other than lack of directions, it was a positive experience.

Products used:
Brake pads and rotors

Service
Value
Shipping
Quality
Thumbnail of user amys1943
Illinois
1 review
2 helpful votes
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July 29th, 2021

Their customer service is HORRIBLE. First we were accused of lying about the defective calipers they sent or that we were incompetent in installing them (which was done at a well-respected auto repair shop-over 50 years in service. Then said to email them and they never responded after SEVERAL attempts. As I pointed out to them- I guess they need the $1400 more than a social worker and gas station attendant do during COVID- despite the fact that they bragged about their products never being defective. Funny, that's not what MANY reviews say that I have read since you ripped us off... Your customer service and your products suck to be frank.

Tip for consumers:
DON'T DO IT!

Products used:
none- defective and useless

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Value
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Thumbnail of user nota23
New Jersey
1 review
7 helpful votes
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October 5th, 2016

WWW.BRAKEWORLD.COM Purchases the cheapest brakes possible from a regular auto part store, they drill and slot them and then resell at a 300% mark up. Complete rip off and frankly my 17 years of automotive knowledge tells me that if you DRILL THROUGH a cooling fin you are compromising the integrity of the rotor itself... BUYER BEWARE.!

Tip for consumers:
DONT WALK... RUN AWAY FROM THIS SITE!!!!!!!

Service
Value
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Thumbnail of user jonathanu
California
1 review
4 helpful votes
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March 4th, 2013

I was under the impression that they sold products imported from Italy only to find out it was all inferior quality Chinese copies of good products on the market. Then to top it off I could have bought German engineered brake kit for $300-400 less than what I was charged for this Chinese garbage I was sold. After many calls to customer service only to find out they do not care once they have sold you something. They do not call you back, and basically anything that would make them a good company to do business with is completely missing and backwards. I WILL NEVER BUY ANYTHING FROM THIS COMPANY AGAIN! YOU HAVE BEEN WARNED!

Thumbnail of user daniell480
South Carolina
1 review
0 helpful votes
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June 3rd, 2019

I saw a review of some brake calipers online. After calling the company i ordered some for my camaro. Beautiful calipers! I am the only one i know who has a camaro SS w/ blue brembo calipers. I have receieved many compliments.

Thumbnail of user gerhardb17
Florida
1 review
1 helpful vote
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May 25th, 2019

If it sounds to good to be true it most likely is! The coupon for $79 that is advertised is having one purpose only and that is to get you in the store! Then they tell you that special brake pads are needed and the price jumps from $79 to $129 but that's not the end. Then you need break sensors and NEW ROTORS on a 1 year old car! Of course NOT NEEDED! So at the end the bill would come to $500 bucks. That's the most expensive $79 Coupon I ever printed out! :) DISHONEST & UNPROFESSIONAL & NOT TRUSTWORTHY! Try to sell you Parts that are NOT NEEDED! Jack up the price! My recommendation is RUN as fast as you can!

Thumbnail of user kellyb49
Oregon
1 review
3 helpful votes
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April 6th, 2013

Sell low quality products, I got replacement pads and rotors from them that does not work nearly as good as stock, rust heavily, they also sent me incorrect parts that they are refusing to exchange, they are rated "F" with the BBB - I will never buy from them again.

Thumbnail of user cassies2
GB
3 reviews
7 helpful votes
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January 31st, 2012

I saw this video on Youtube and this guy adam was owed money for three years and was so mad. I should have taken my cue from that, but I didn't and look what happened.

Thumbnail of user kelvinga
South Carolina
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Bought 4 yellow brembo calipers for my Charger Scatpak. They were hundreds less than buying htem from my chevy dealer and they had them in the yellow color I wanted. Hats off guys! I will be back.

Products used:
brake calipers

Service
Value
Shipping
Quality
Thumbnail of user jhons56
Florida
1 review
0 helpful votes
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September 8th, 2017

I think when I added performance rotors from the Brake World I could get perfect option to drive the car. The potency and the productivity of the vehicle have become much better than ever.

Thumbnail of user brianb835
Florida
1 review
3 helpful votes
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July 31st, 2019

I ordered rotors and after having them installed I noticed a bad shudder in the steering wheel every time I would brake. I took it back to the shop and was told it was the rotors. Every time I would email them they ignored me. Every time I call I get the run around. When I called them on giving me the run around after weeks of it David hung up on me. Now when I call they just see my number and put me on permanent hold. DO NOT SPEND A DIME ON THIS SCAM SITE!

Thumbnail of user davidb790
Florida
1 review
0 helpful votes
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October 10th, 2017

This place is excellent. I dropped in here on Saturday as I had to service my brakes. On Sunday, my work was complete and I had new rotors and brake pads. The service is quick and efficient.

Thumbnail of user jessies32
California
1 review
5 helpful votes
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June 13th, 2013

I ordered front & back gold rotors, told the guy the year, make and model 2x, then repeated myself to make sure he heard me right. A week later the rotors get to me. I take them to my mechanic and he says,"THESE ARE THE WRONG SIZE"I call brakeworld back to let them know and they tell me to ship back and that They would send out the correct set.It cost me $80 to send back. Then when the correct set came, the rear rotors were DAMAGED! I called them back to let them know, wasnt about to send another $80 to send back. When sending the correct rotors to me, they had the nerve to charge me for shipping!$65! I WILL NEVER DO BUSINESS WITH THEM AGAIN!

Thumbnail of user joshuad188
South Carolina
1 review
1 helpful vote
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February 1st, 2020

Upon recommendation from guys in the forum I decided to go with the Hyperceramic brake pads from discitalia. Good pads, great price and NO DUST! I'm a believer :)

Thumbnail of user adrianm467
South Carolina
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Did not sent what I paid for. Poor quality products and customer service. Will never order from them.

Products used:
brake pads rotors

Service
Value
Shipping
Returns
Quality
Thumbnail of user raymonda108
Kansas
1 review
0 helpful votes
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June 5th, 2020

Don't buy anything on this site the Brembo aren't even real it came in the package saying! "Bremb" it's a Goddamn $#*!ing sticker bull$#*!!

Tip for consumers:
Don’t buy, buy from dealership

Products used:
Nothing because Fu*k that website !

Service
Value
Shipping
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Quality
Thumbnail of user genec13
Arizona
4 reviews
8 helpful votes
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March 26th, 2015

These Guys are Theives I sent My Rotors To Have Them Slotted And Drilled They Received Them And Held On To Them For 2 weeks The Guy John Said He was On Vacation But would Inspect Them And Check them In For The Slotting And Drilling Called 11 Times Poor Communication I Explained He Stated That Was Done I Then Called A week Later He Then Said He Needed To Inspect Them Because I Noted Some Scarring On The Back He Said The Don't Turn The Rotors So I was Forced To Buy Rotors From Them And They Would Return Mine With The New Ones A Week Passed He Then Charged My Credit Card For Shipping $76 More On Top Of The $260 For The New Rotor Which States Always FREE Shipping On There Website Lies They Stated They Shipped The Rotors Mine And The New Ones And Were Left At My Front Door Which Were Never Received Now Refuse to Reimburse My Money Or Make A Claim Through Fedex SO THEY LOST MY ROTORS THE ONES I PAYED FOR AND $360 Plus The $84 It COst Me To Ship Mine To Them THESE GUYS ARE THE MOST UNREPUTABLE THEIVES OUT THERE PLEASE BEWARE I will Post This All Over The Internet

Thumbnail of user philm501
South Carolina
1 review
0 helpful votes
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January 6th, 2021

Bought some balck rotors drilled and slotted from brakeworld.com good quality this is my 3rd set of rotors from this company. They don't rust!

Service
Value
Shipping
Thumbnail of user samk653
Missouri
1 review
0 helpful votes
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February 9th, 2022

I EMAILED THEM AND GOT NO REPLY. MY ROTORS WERE FROM CARQUEST... JUST PAINTED BLUE. RECEIVED THEM WITH CHIPS AND THE PAINT JOB WASN'T ALL THAT GREAT

Tip for consumers:
Make sure you ask questions.... Would be nice if they pick up my phone calls or email me back

Products used:
I was going to buy the rears.... gonna wait to see how the fronts hold up and perform...

Service
Value
Shipping

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About the business

Checkout high quality performance Brakes, Brake Pads, Brake Rotors and Brakes with guaranteed lowest prices. Call Us now on toll free no. 866-272-5396

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