BrighterBlooms.com has a rating of 4.4 stars from 3,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition and new growth. BrighterBlooms.com ranks 2nd among Plants sites.
I ordered 2 Satsuma Orange trees and 1 celeste fig tree for my brother in Slidell, LA. During a hurricane, I think it was Katrina, they lost their house as it was completely under water. Of everything he lost, it was the fruit trees in his yard. I arrange for the order which included someone planting the trees for him since had a stroke since the hurricane. He didn't know until the delivery and planting. I live west of Houston, TX and was not able to make the trip to plant the fruit trees. I very much appreciated santa's helpers doing this favor for me.
Michael Lynch, older brother.
Wonderful customer service! Our tree arrived with damage. We are not sure where in the process the damage happened, but Brighter Blooms made certain we were shipped a new tree. I received confirmation the tree had shipped only 30 minutes after our phone conversation!
You offered a 15 dollar off on first shipment for signing up e-mail and then didn't send a discount code. You guys made it right and refunded my account the 15 doller discount. Thank you very much. I got the trees in a timely manner and they were in great shape when I received them.
You offered a 15 dollar off on first shipment for signing up e-mail and then didn't send a discount code.
Update: Customer service reached and and apologized for changing me shipping when I used my welcome coupon and spent the required amount, and said they will credit my credit card I used. I'm thrilled and thankful they corrected the mishap. I will be ordering from this company again! Thank you Brighter Blooms.
I ordered enough products to gain free shipping but once I used my welcome code they charged me the shipping. So, I removed some of the product I ordered and wanted to cover the shipping. So much for welcome to our company.
Rose shipped in Feb 2022. It did good last year but didn't get green growth when other roses did. I did a scratch test as they instructed and ground out it was dead. Since I didn't do the scratch test when it was dormit, warrenty expired. Never do business with them again!
The plant was delivered yesterday late so I was not able to open the box until this morning. The plant did not look well!It was very dry and the leaves were all wilted. I planted it anyway and gave it a good drink Sorry I can not send you a picture I don't have a camera. I am hoping it will come back! Beverly Pangrazzi
The 10 plants 1 gallon winter green boxwood foliage was barely as bod as my hand. The plants struggled and never grew the entire season. The junipers 2-3 feet tall never grew. The bottom of 4 of the trees died.
When I looked up the bush, the price came up at 79.99. Once they werte in my cart and I was checking out the price jumoed to 89.99! Bait and switch?
I received an email from the customer service department. They immediately resolved my issue. The plants came in today and they are beautiful, exactly what I envisioned! I will definitely purchase from them again!
When I looked up the bush, the price came up at 79.99. Once they werte in my cart and I was checking out the price jumoed to 89.99! Bait and switch?
Just put it into the ground, so waiting to see new growth to know if it truly survived and perhaps thriving. Next spring, hopefully, blossoms, but not expecting actual fruit for 2-3 years. Much faster delivery than expected.
Jason was very helpful. He showed me how to see if particular palms could ship to Texas. Very professional! One palm arrived with a couple of branches folded underneath it. But I am following the directions. I hope they come back!
Jason was very helpful. He showed me how to see if particular palms could ship to Texas. Very professional!
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE
We reached out privately to see how we can help. We're so sorry for your experience!