Brilliance has a rating of 4.1 stars from 422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brilliance most frequently mention customer service, engagement ring, and wedding band. Brilliance ranks 4th among Diamond sites.
Thank you for your help and answering my questions. We now have an exceptional stone I get to build a ring for my wife to be. Thanks again Tom
The fine print is a huge reason to avoid this place. The rules for return are strategically designed so that if anything goes wrong you will not be able to return within the refund time limit and you will not be getting your money back. The time period actually starts from the date of the order not when you actually receive and see the diamond. They also refuse to help you shop for alternatives if you try to prepare for the narrow time frame of exchange. If you're comfortable risking your ring budget then it's no big deal. But if you are like me and it is an investment then avoid this fine print trap.
I love the ring my husband got me and the customer service is great.
Can't believe I have to give this site a star at all. Seems like a scam to be honest.
They tried to bribe me to write a good review with gift certificates.
Got rings from here for me and my girlfriend. Quality all the way.
Great site with awesome customer service! Diamond and engagement ring pricing can't be beat.
As of 12-15 This matter has reached a satisfactory resolution.
Diamond and engagement ring pricing can't be beat. Had a wonderful experience
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