Brilliance

These people were so amazing to deal with! So quick and friendly! My ring turned out absolutely fabulous! Very impressed.

I purchased an engagement ring and the help that Brilliance give you is phenomenal. I would highly recommend this establishment.

I love this earring. It is modern, timeless and beautiful. I look forward to purchasing from Brilliance.com in the future.

From start to finish, Briliance staff was very knowledgeable and followed up on the order regularly. The product itself was outstanding and my Wife loved her ring! HIGHLY RECOMMEND!

-Ahmad

I purchased a stunning pair of diamonds from Brilliance and cant be happier with them. I wanted a nice pair of earrings for my 10th Anniversary and starting to hunt for the perfect pair locally. At first my local jeweler showed me a pair of diamonds with average specs and didnt have the type of high quality diamonds I was looking for. While I knew earrings didnt have to be perfect I wanted diamonds that were at least VVS1 clarity or better (near flawless).

I patiently waited two weeks for a new pair to be brought in to my jeweler and while they were stunning I was shocked at the price. I noted the quality/specs and dived into researching the real cost online. Thats when I found Brilliance!

I worked closely with a Diamond Angel (they called themselves Experts but they are really amazing) at Brilliance and we were able to find a pair of earrings with GIA reports for literally thousands less. Like most buyers I was skeptical about purchasing online but I had an Appraiser verify the diamonds and everything checked out.

Needless to say I will not be shipping anywhere else for diamonds again!

I dont normally do this but I had to leave a glowing review after getting my stunning custom ring. In short:

I stumbled upon Brilliance.com after doing a couple Google searches to find the perfect center diamond for my 35th Wedding Anniversary. I called up Brilliance and was immediately helped by John Rios. He spent a ton of time with me explaining the 4Cs and what to look for (and what not to look for) when purchase a diamond.

After a couple of phone calls/emails I ended up purchasing a 2 carat Emerald cut loose diamond that was GIA certified. When I received the diamond I took it to a local appraiser who valued the stone at nearly 65% more then what I paid for it. When I called John to thank him for his service and advice he asked me what I was doing for a setting and convinced me to let him quote out a vintage ring design modeled after a design my wife showed me when we were dating (over 35 years ago).

Just like with the diamond purchase, John took the time to work with me on the setting and his team designed and made my wifes ring. When I got the finished ring back in my hands I was blown away with the detail/finish of the ring. Additionally going with Brilliance saved me thousands! No question about it I will never shop for a diamond or ring anywhere else.

Just purchased another ring! Very happy with the customer support I received and the product! Will shop again.

Brilliance is super helpful and offer a great selection of diamonds, I will be a returning customer!

Ordered my fiancee a Round Three Diamond Preset Engagement Ring in White Gold (1 1/2 CTW). She and I couldn't be more happy with how it turned out. It's beautiful!

Brilliance.com has excellent Jewelry products, my ring was set at a fair price, and the excellent customer service. I will use Brilliance.com again!

The experts always go the extra mile to make us customers happy. I highly recommend.
Their selection of rings Is the best I could find so far!

Quick, easy, and a great price for a great product. It was a stress free experience and she absolutely loves her ring.

I began my ring search about 4 months ago, lightly educating myself on the terminology and inner workings of buying a diamond, especially online. I found a diamond on brilliance (which I hadn't heard of previously), and messaged one of their employees on the chat function (great function by the way). I gave them my email and was immediately paired with an employee (Anthony) who helped me through the entire process (key word= helped, NOT pushed). He started out by first recommending a different diamond (same price, but much better quality). Eventually he came up with 4-5 choices for me to choose from. He ended up recommending one (not the most expensive one), and we began working on designing a custom ring. He did all the communication with the designers and did an amazing job at explaining what changes I wanted. I believe I made 3-4 edits, but they told me I could do as many as I needed before I committed. Anthony stayed way under my budget, and I got way more ring than I could've hoped! I was able to get the inside of the ring engraved in whatever font I wanted. The ring was sent to the nearest fed-ex location in less than 24-hours after I confirmed a delivery location! I was amazed. Don't worry about having it sent to your house if you can sign for it though, because the box (long and rectangular, not ring box-looking) was super discreet and had a generic name as the sender. I was even uncertain that the box I was picking up from fed-ex was a ring! The process was super smooth and they were very patient with me and the changes I wanted to make. The packaging was very professional, with the appraisal, GIA certificate included as well as a ring box and polishing cloth! Could not have asked for more.

I purchased an $8000 dollar ring that made my fiancé feel like a million dollars. I would definitely recommend dealing with a brilliance salesman.

I have made two orders from them and they did not disappoint. They keep you updated throughout and have great prices to go along with it!

Amazing quality and awesome service!
I would recommend then 100%!
They also helped me resizing the ring for the perfect fit! Great Comunication!

Found the best prices on any site or retail shop on brilliance and the customer support was unparalleled. 10/10 would recommend.

I needed a ring really fast to my weeding and they did everything so fast and easy. I got the ring in 4 days! Thank guys! Amazing quality too!

When my wife found the online store she was happy to the amount of options they offered and also the no tax was a plus

I was skeptical about purchasing a ring "unseen," but it was even better than advertised and appraised for more. I shopped a lot of sites.

My experience from start to finish was fantastic... Sizing was great... I am very happy with the way everything went in my dealing with Brilliance...

I ve been looking to buy a solitaire for a while and was in contact with Jennifer from Billiance.
As their prices are attractive I placed an order (>6k USD) on the 1st of July.
I sent my wire transfer (outside US) the 2nd of July.

It s only the 9th of july I had an heads up (after chasing everyday) to confirm that they received their payment.
7 days is quite long even for international transfer.

It gets worst:
During 9 days after payment confirmation I didn t receive any news about ny diamond, and apparently they were not able to locate it.
It s only on the 18th of July, Brilliance told me the diamond arrived to their company, but that my diamond was chipped.

They finally offer to change it against another diamond, that I refused and request for refund.
It s been more than 20 days that I am awaiting for my refund of 6,055 USD.
And I really think that Brilliance has been lacking of professionalism, either in term of operation & communication:
- very long time to aknowledge receipt of the funds
- once funds are received no news about the diamond for 9 days
- diamond chipped
- never reimbursed yet!

Please do not use them, and try to find a small jeweler which will be able to do same price as brilliance, but you ll be able to see the stone, and avoid all this trouble!

Do not Try!

I ordered an engagement ring and my now fiancé doesn't care much for the over the top rings. I got a subtle and elegant ring everyone loves.