Britbox

Currently I have both Netflix & BritBox. And I'm so upset with Netflix. My favorite show is "Midsomer Murders." Netflix completed removed all of their seasons and never showed the 21st season at all. BritBox not only gives me access to watch all previous 20 seasons at my leisure but also added all the episodes of the 21st season! I do not have Acorn Tv which does show this latest season. So thank you BritBox! Never had a problem with you at all! I'm hoping to go to a "Midsomer Murder" tour in London soon. As a suggestion, I do wish that you add more classic shows like "Mr. Bean" skits from Rowan Atkinson for example. Still enjoying "Keeping Up Appearances," "Shettland," "Wallander," & more. Thanks again!

The complaint I made through my states Consumer Protection bureau worked! I received both a letter from my consumer protection bureau in which they forwarded a letter sent to their agency by Steve Scibelli VP of business and legal affairs at Brit box. They refunded my daughters subscription fee ( as a 1 time favor, of course) even though it goes against their policy. COMPLAIN! Vocally! And use your states Consumer Protection agency.

Hi I am in the USA and was excited to get this streaming app, I really like to watch the British shows. Each show will not automatically advance to the next episode. I could not find this option in the settings. To see the next episode I had to back out and click on the next episode. In order for this to work on my smart TV it was suggested that I subscribed to Prime video or Apple music/video. To many hidden costs. Disappointed. I canceled before my free 7 day subscription ended.

Decent selection but could use more contemporary shows. The black background on the subtitling needs to go. But my biggest beef is with the quality of the streaming. While it sometimes looks good, much of the time is dealing with a stuttering image, digital artifacts and loss of signal. Perhaps this is a result of growing pains but I don't think this company is really concentrating on image quality at this point. Britbox will need to do something soon. With the improvements in 4K UHD TV's and with superior competing streaming services that provide top notch images, this company is not quite ready for prime time.

I registered for BB in Sept. When I received my charge card bill in Oct. I found that I was being billed for two subscriptions. Called BB to have one canceled. One week later I can't access BB at all but I'm still being billed for 2 subscriptions. I called BB a minimum of 6 times to have this corrected and was told, every time, that my issue would be "elevated to the next level" and I would hear back, via email. It is now mid January and I have not heard a word. On my last call to BB I was able to gain access and watch it which is nice but I would like a refund for the months I was being billed but had no access. I suppose that isn't going to happen. I would never recommend BB to anyone, truly. I understand mistakes, glitches, confusion, etc., etc., but don't understand a complete disregard for a customer. Terrible, terrible service.

There are a lot of programmes not available on Britbox due to licensing issues. They have the classic Only Fools and Horses but I would only recommend a free trial and cancel before the 30 days. There is a severe lack of programmes they only have mainstream programmes, which is disappointing as some programmes which got less views when aired on bbc are not available. For example Green Green Grass the after story of Boycie and Marlene when they leave Peckham for Shropshire in fear of the Driscoll brothers. Which I would love to watch to be perfectly honest!

I love love love Britbox and the customer service peeps are great. That said when I called them I had to listen to this terrible British Accent before I was put through. It was so cringeworthy now every time my Britbox continually buffers or something goes wrong I just uninstall and reinstall the app. I will do anything not to have to hear that voice.

That said compared to something like Acorn there is so much more to choose from for a dollar difference. Keep up the good work, I love all the shows.

I was completely satisfied with my subscription until suddenly unable to view on my second TV.
Contacted customer support that was unable to resolve issue and passed me off to other customer service.
Still not resolution.
Canceled subscription due to lack of customer service.

I signed up the britbox for 30-day free trial and thank God I can cancel it which I did straight away. There's nothing much to watch other what I've already seen on Netflix BBC iPlayer and ITV hub over and over again. I've already paid for a TV licence why should I pay again to watch BBC content? I can't even cast the content from my mobile go to my smart TV. I spoke to customer services and they told me that content is not available to cast/mirror at this moment but maybe in the future. Waste of time and useless.

Hurrah- no more waiting for PBS. Many of my favorite Britcoms and mysteries with full episodes and complete seasons in correct sequence. There seems to be alot of sour grapes from the previous reviewers. Britbox is NOT a scam and NOT a rip-off. I have been able to access all of the shows with no problem and I have never been asked to provide additional $ other than my monthly subscription. Britbox keeps track of the shows I watch and I am able to easily resume episodes. Britbox offers a trial period and you can cancel anytime, so I don't understand why these folks are complaining. Keep up the good work Britbox- you have a United States subsciber for life!