Brown Paper Tickets

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Brown Paper TicketsReviews 133

2.3

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Brown Paper Tickets Reviews Summary

Brown Paper Tickets has a rating of 2.3 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brown Paper Tickets most frequently mention and customer service. Brown Paper Tickets ranks 32nd among Tickets sites.

service
70
value
70
shipping
63
returns
60
quality
65

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Washington
1 review
0 helpful votes
Follow Svanhild J.
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Purchasing tickets at BPT is seamless. It gave me quick and hassle-free access to the most popular events in town. This makes my experience enjoyable and completely stress-free.

Date of experience: May 20, 2024
Texas
1 review
0 helpful votes
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Good buy
May 3, 2024

I had a wonderful experience purchasing tickets for a local theater production through Brown Paper Tickets. The checkout process was smooth and secure, and I appreciated the low service fees compared to other ticketing platforms. This made the whole experience affordable and enjoyable.

Date of experience: May 2, 2024
Georgia
1 review
1 helpful vote
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Booking tickets for a live music event via Brown Paper Tickets was a seamless and delightful process.
The platform was straightforward, enabling me to easily select and buy my tickets without any hassle.

Date of experience: April 25, 2024
Washington
1 review
0 helpful votes
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Brown Paper Tickets has the worst customer service and awfully fees that are out of most people's budgets. Please beware and avoid wasting your time and money. I regret my decision to trust these horrible, fake people with my event needs. Never again!

Date of experience: April 17, 2024
West Virginia
1 review
0 helpful votes
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Bought tickets here
April 11, 2024

I recently purchased tickets through Brown Paper Tickets for a local jazz concert, and the experience was seamless from start to finish. The site was user-friendly, making it easy to find the event and secure my seats without any fuss.

Date of experience: April 9, 2024
District of Columbia
1 review
0 helpful votes
Follow Cristina D.
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They are scammers. Never buy tickets from this company! Promised a refund for the event cancellation. I have done everything in the right time, so they were lying that they will soon send my money back. But it is already 3 years past and now they are saying they are not gonna ever do it. DO NOT USE them for tickets!

Date of experience: March 25, 2024
District of Columbia
1 review
0 helpful votes
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Successful event!
March 1, 2024

Using Brown Paper Tickets for event planning was a seamless and efficient experience. Their customer service was top-notch, promptly assisting with any inquiries, and making the whole process smooth and stress-free..

Date of experience: February 24, 2024
Washington
1 review
0 helpful votes
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Nice experience
February 15, 2024

The tickets I purchased here were good and cheaper compared to similar sites. This combination of hassle-free service and cost-effectiveness is something I would consider when buying tickets again. Highly recommended!

Date of experience: February 15, 2024
Washington
1 review
0 helpful votes
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Instant tickets
January 27, 2024

Receiving my tickets via mail in no time at all highlighted the convenience of buying from this place. It's a great venue for purchasing tickets for any event. The ease and speed of the transaction made it one of the most convenient ways to acquire event tickets. I thoroughly enjoyed my purchasing experience with them!

Date of experience: January 25, 2024
Texas
1 review
0 helpful votes
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Good experience!
January 28, 2024

Navigating the BPT site as a first-time buyer was a breeze, making the process of purchasing concert tickets incredibly straightforward and seamless. From selecting the event to securing my desired seats, every step was simple.

Date of experience: January 24, 2024
Washington
1 review
0 helpful votes
Follow Ronald M.
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I've been a loyal customer and have always found the process of buying tickets to be effortless. The ease of finding and purchasing tickets has never led to any problems, making each transaction smooth and hassle-free. This straightforward and user-friendly approach has contributed significantly to my continued patronage.

Date of experience: January 18, 2024
Missouri
1 review
0 helpful votes
Follow Alden C.
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No big service fees
December 23, 2023

I always like to check this site for local events. If you're sick of ticketmaster you'll love this site, they don't have big service and delivery fees so the tickets aren't way overpriced.

Date of experience: December 21, 2023
Washington
1 review
0 helpful votes
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Easy refunds
December 21, 2023

This was my first time buying tickets through Brown Paper Tickets. I had booked three seats for a concert, but unfortunately, it got postponed. When I reached out to their customer service via email, they promptly replied with details on how to process my refund.

Date of experience: December 20, 2023
District of Columbia
1 review
0 helpful votes
Follow Garry T.
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Ease of buying tickets...
December 10, 2023

I recently used Brown Paper Tickets to book tickets for a local theater production, and I must say, the experience was nothing short of fantastic! From the moment I landed on their website, I was impressed by how user-friendly and intuitive it was. Finding the event I was interested in was a breeze, and the ticket-purchasing process was straightforward and secure.

Date of experience: December 6, 2023
Washington
1 review
0 helpful votes
Follow John F.
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The process of buying tickets is quick. They also have a wide selection of events which was good. Overall great experience.

Date of experience: November 28, 2023
New York
1 review
0 helpful votes
Follow Caridad A.
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Fast and secure!
November 6, 2023

The online ticket purchase procedure was simple and quick. I just picked the performance I wanted to see, determined how many tickets I needed, and went through the checkout process. I had confidence in the security of my transaction and I got my tickets instantly.

Date of experience: November 5, 2023
Missouri
1 review
0 helpful votes
Follow Adrienne F.
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It's not just another automated, do-it-yourself ticketing service; it's a great event partner. With Brown Paper Tickets, we got access to amazing tools and experienced event techs in the industry. Well, their team has been in the game for over a decade, and it shows.

One of the standout features for me is that they keep it simple and honest when it comes to pricing. It's 100% free to sell tickets. No hidden fees or extra charges. Everything is transparent.

Their platform offers a range of customization options. You have full control to create, edit, and manage your event as you see fit. Plus, you can add questions to the purchase process to gather essential information for your event.

They also offer last-minute discounts to help you fill those last few seats.

Date of experience: October 20, 2023
Washington
1 review
0 helpful votes
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Convenience at a cost
October 12, 2023

While it's true that the prices are a tad higher compared to securing tickets in person, the trade-off is justified when you factor in the travel expenses and the hours otherwise spent standing in queues. The slight premium on price pales in comparison to the convenience and time-savings, making BPT a worthy choice for hassle-free ticket purchases.

Date of experience: October 12, 2023
California
1 review
1 helpful vote
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We were ripped off!
September 23, 2023

My choral group used BPT for our concerts. We are still waiting for the $1000 we are owed for our June 2023 concert receipts. Repeated attempts to contact them have proved fruitless. We are a small organization and $1000 is a significant loss. My recommendation is not to use this "service" unless you are prepared to never see the proceeds from your event.;

Date of experience: September 23, 2023
Washington
1 review
0 helpful votes
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My first choice
September 11, 2023

Without a doubt, this site will be my go-to for future event purchases. I'm eager to recommend it to others as well. The competitive pricing and extensive array of events are both aspects that I truly value.

Date of experience: September 10, 2023