On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Brown Paper Tickets has a rating of 2.4 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Brown Paper Tickets ranks 32nd among Tickets sites.
We monitor reviews for authenticity
I always like to check this site for local events. If you're sick of ticketmaster you'll love this site, they don't have big service and delivery fees so the tickets aren't way overpriced.
This was my first time buying tickets through Brown Paper Tickets. I had booked three seats for a concert, but unfortunately, it got postponed. When I reached out to their customer service via email, they promptly replied with details on how to process my refund.
I recently used Brown Paper Tickets to book tickets for a local theater production, and I must say, the experience was nothing short of fantastic! From the moment I landed on their website, I was impressed by how user-friendly and intuitive it was. Finding the event I was interested in was a breeze, and the ticket-purchasing process was straightforward and secure.
The process of buying tickets is quick. They also have a wide selection of events which was good. Overall great experience.
The online ticket purchase procedure was simple and quick. I just picked the performance I wanted to see, determined how many tickets I needed, and went through the checkout process. I had confidence in the security of my transaction and I got my tickets instantly.
It's not just another automated, do-it-yourself ticketing service; it's a great event partner. With Brown Paper Tickets, we got access to amazing tools and experienced event techs in the industry. Well, their team has been in the game for over a decade, and it shows.
One of the standout features for me is that they keep it simple and honest when it comes to pricing. It's 100% free to sell tickets. No hidden fees or extra charges. Everything is transparent.
Their platform offers a range of customization options. You have full control to create, edit, and manage your event as you see fit. Plus, you can add questions to the purchase process to gather essential information for your event.
They also offer last-minute discounts to help you fill those last few seats.
While it's true that the prices are a tad higher compared to securing tickets in person, the trade-off is justified when you factor in the travel expenses and the hours otherwise spent standing in queues. The slight premium on price pales in comparison to the convenience and time-savings, making BPT a worthy choice for hassle-free ticket purchases.
My choral group used BPT for our concerts. We are still waiting for the $1000 we are owed for our June 2023 concert receipts. Repeated attempts to contact them have proved fruitless. We are a small organization and $1000 is a significant loss. My recommendation is not to use this "service" unless you are prepared to never see the proceeds from your event.;
Without a doubt, this site will be my go-to for future event purchases. I'm eager to recommend it to others as well. The competitive pricing and extensive array of events are both aspects that I truly value.
BPT comprehensive details about upcoming events and promptly alerts users of any hiccups or issues related to the event. Additionally, ticket prices are transparently displayed, making the purchasing process straightforward and hassle-free.
The payment method was seamless and efficient, with no delay in receiving my tickets via email. All I had to do was print them. Every detail, from seat selection to event information, is readily accessible. I'm definitely coming back for their services.
Excellent website for purchasing event tickets. The tickets arrived instantly in my inbox and were a fair price. I wish they offered tickets for every show, it would make things easier, not to mention cheaper.
Gone are the days of standing in long, frustrating lines for sold-out shows. BPT is an absolute game-changer. One of the things that stands out for me about BPT is its dedication to customer communication.
The simplicity of the process, combined with the affordability factor, makes BPT an irresistible choice for anyone seeking convenience and value. The ease and savings provided here are the best. My experience has been so positive that I would return here for my future ticket purchases.
For a number of years, I've bought my tickets from BPT as a customer. I truly appreciate how the seats are designated, since it makes sure I always get my favorite seats. My tickets have always been sent promptly, and the payment process is very simple.
I will definitely be returning to purchase tickets from here again. The payment process was seamless, and I received my tickets instantly. I appreciate the clear seat identification, making it easy to locate my assigned seats.
The process of purchasing tickets online from this platform is user-friendly and more affordable than other similar options available on the web. I was pleased to receive my tickets within minutes through email after completing the purchase process.
I had an extremely easy experience buying tickets online for the first time, thanks to BPT. The process was straightforward, and the tickets were delivered to my email, which made it very convenient. All I had to do was print them out, and I was good to go.
What I appreciated the most about Brown Paper Tickets was their customer support. One time I had a few questions about my ticket purchase, and their customer service team was incredibly responsive and helpful.
Great website that's easy to use and always has the tickets that I'm searching for. I'd recommend checking them out the next time you're looking for tickets.
Answer: I can confirm the above experiences. They won't talk to us. Because they owe too many people money. Don't use them.