• Brown Paper Tickets

Brown Paper Tickets

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Overview

Brown Paper Tickets has a rating of 3.2 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brown Paper Tickets most frequently mention customer service. Brown Paper Tickets ranks 26th among Tickets sites.

  • Service
    61
  • Value
    61
  • Shipping
    54
  • Returns
    51
  • Quality
    56
Positive reviews (last 12 months): 53.8%
Positive
14
Neutral
0
Negative
12
3
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How would you rate Brown Paper Tickets?
Top Positive Review

“Seamless Event Ticketing Experience”

Adar G.
6/16/24

Using Brown Paper Tickets for our charity event was a breeze. The platform was user-friendly, allowing us to set up and manage ticket sales effortlessly, while their customer support team was responsive and helpful throughout the process. The detailed sales reports provided valuable insights that contributed to the overall success of our event.

Top Critical Review

“Incompetent Service, Constant Issues, and a Complete Waste of Time and Money!”

Ray H.
9/18/24

Brown Paper Tickets was a complete disaster from start to finish. The customer service was horrendous, a total red flag. It felt like nobody knew what they were doing, and getting even basic responses was a nuisance. The platform was riddled with glitches, making it impossible to manage events properly. Worse yet, the payout delays were unacceptable. It was left waiting for payments long after events had ended. The lack of transparency and accountability made everything feel like a waste of time and money. I can't believe I ever trusted them with my events.

Reviews (105)

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paper tickets (28)
Thumbnail of user leam231
Washington
1 review
0 helpful votes
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August 8th, 2022

It was my first time buying tickets and it only took me minutes. No glitches and no problems, whatsoever.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mateow13
California
1 review
0 helpful votes
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February 13th, 2023

Very simple, from finding seats to printing tickets. It's easy to order and pay for concert tickets from Brown Paper Tickets.

Service
Value
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Thumbnail of user racquelh19
Pennsylvania
1 review
0 helpful votes
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January 9th, 2023

Nothing overboard here. All the right services and features especially for first-time users. Thank you.

Thumbnail of user emilianog10
Washington
1 review
0 helpful votes
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March 3rd, 2022

They sent my tickets through email and I printed them. Did all of this online, truly convenient. Thanks you!

Service
Value
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Returns
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Thumbnail of user marielouiseb1
Connecticut
2 reviews
0 helpful votes
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April 3rd, 2018

Nice website to order tickets without the usual fleecing and handling/delivery fees. Definitely will keep them on my home screen.

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Brown Paper Tickets - The first and only fair trade ticketing company!

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