I received the modem promptly. It had good instruction with it. It wasn't perfect, but was easy to figure it out. Thank you for the good service and price of the product.
Placed order on the 23rd and paid 9.99 for expedited shipping, supposed to be 1-4 days. It is now the 30th and still no modem, can't even get tracking on it!
I bought my own modem for myself and since it worked so well I got another for my father's place. He uses Optimum Online (awful but they have a monopoly in the area). When I connected the modem, I had to call his cable company so they can register the new mac address on the modem. Otherwise everything was quick and relatively painless... Returning the rental modem was a pain. Anyway, saving $10 monthly and $120 annually is a great feeling. The modem pays for itself.
I bought the "Netgear CG3000D-v2 N450 DOCIS 3 WIRELESS CABLE MODEM GATEWAY(Time Warner, Cox, Cablevision, Charter, Earthlink, + More!) Netgear CG3000D-v2 N450"
It works great fast shipping and everything works. No more payments in my bill now I need cable boxes from them so I can cut that payment.
I purchased ARRIS TG862G/CT (XB2) DOCSIS 3 WIRELESS GATEWAY TELEPHONY MODEM affirmed. I am extremely content with nature of this item. The signs are quick. I am a lot of happy with the free and quick conveyance administrations
Their responses to negative reviews are all lies! They steal your money and lie! I am taking them to court. Its complete bait and switch. Do NOT BUY ANYTHING FROM THEM!
"Much obliged to you By Yourown Modem for delievrying my ARRIS TG862G DOCSIS 3 WIRELESS GATEWAY TELEPHONY MODEM. Work immaculately straightforwardly out of the holder certainly no issues using any and all means. I suggest saving a game plan record from the modem you're at present renting if you do sell it's basically move it when you present this new one and it will work definitely the identical genuinely took me near five minutes to set up."
Arrived on time. Internet increased closer to my subscription. The modem performance is much better from the one I have before.
Order was shipped quickly and packed tight and well. Was a Frontier unit but worked perfectly with Verizon FIOS (Verizon installer pulled activated ONT and pulled a CAT6 directly into house without me asking for it).
After connecting my device, l am free from Comcast fees and my internet speed is more faster. Go for it
Overview
Buy Your Own Modem has a rating of 4 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Buy Your Own Modem most frequently mention good condition, rental fees and tech support. Buy Your Own Modem ranks 5th among Computer sites.
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- Orem, Utah, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So we do have this whole transaction carefully documented and so we are sorry the customer is not happy and is trying to skew the facts of what happened as unfortunately this customer did not read what she ordered and had she had there would have been no problem at all. Customer ordered a modem + router package (which somehow she thought she only ordered a modem) that was listed to be in refurbished condition and backed with a 1 year extended warranty. We also provide a definition for our customers of what refurbished will mean and it does include some cosmetic flaws but of course the items were fully functional and listed at over 70% off new retail price. It is very costly when people don't read what they are ordering (including the title) until after the fact and so it is certainly not a "threat" but per our purchase terms that are presented to our customers before checkout and have to be accepted in order to complete the checkout process we do charge a restocking fee for any item(s) that come back in working condition and exactly as they were described. The units she returned had a few SMALL scratches as was listed and were fully functional and certainly weren't "disgusting" and so unfortunately she received exactly what she ordered but she didn't read what she ordered so that can cause problems. We have been in business almost 8 years now and have strived to accomplish over 96% positive feedback on Amazon and Ebay as a power seller to go along with over 3000+ positive reviews on our websites so for everyone but the 4% who don't read before they buy I would say our customers have been quite happy with our service. We are sorry it didn't work out and that you aren't happy with the restocking fee but our employees families won't seem to agree to pay for customers mistakes that could have been prevented by simply reading before buying.