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ByteTag has a rating of 3.0 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ByteTag most frequently mention customer service, return policy, and great idea problems. ByteTag ranks 25th among Website Development sites.
I am so happy to share about my amazing experiences with ByteTag. They were so responsive, so helpful, and so easy to work with. I am really happy that I chose ByteTag. When my puppy lost his tag, they sent me a new one for free. And when I forgot to put the discount code in, they refunded my purchase and sent me a new one for free. I can't rave more about this company!
I bought 2 tags to start with.think they were on-sale for $ 10 each. Regular rice was over $20 I got recieved had a little ring to attach to dog collar ring on didn't had to use a key ring. The little ring broke. Tag was lost, contacted byte tag, said they would send me a new one just for shipping. I then bought 2 more for my rescues. After that first problem plastic got scratched and QR wouldnt scan. One got chewed and wouldn't scan, 3 rd one plastic tab broke off. I have have contacted buyers tag about all of this several times. I have yet to receive a response. Don't buy ok product but not super reliable and poor customer service.
What they advertise is completely different with what you receive! There is no NFC at all!
They're exactly like $1 keychains with a QR code on one side of that which links you to their site!
Tip for consumers:
Double check before buy anything and don’t trust what they say in their site
Date of experience: January 13, 2023
Totally outstanding, great experience while giving my website project to bytetag.com. Great customer satisfaction, keep it up, will soon bring new projects to you. Thanks
Date of experience: August 4, 2015
Excellent product! I have not taken it off of my four dogs since I got them! My dogs get out frequently and this has already saved me with someone finding my pup! I highly recommend!
Products used:
Dog tag
Date of experience: January 21, 2023
The tags are cute but defective. I had them for a week and the top plastic fell off of both. I emailed asking a refund and received no response. Definetly nor worth $20 each.
Products used:
Byte tags I purchased 2 of them
Date of experience: June 10, 2022
I love the QR code tag! It works great and always gives me an alert when it is scanned. It shows the scanning party the appropriate information and also looks cute on her collar!
Date of experience: November 1, 2022
Never received my order. Lost $88. Placed order the end of Nov and as of now have never received any product.
Tip for consumers:
Scammers, do not place order. You will never receive the product
Products used:
Never received my order
Date of experience: January 27, 2024
SO MINE BROKE AFTER A WEEK AND I EMAILED THEM AND THEY SENT ME A REPLACEMENT THE SAME DAY I AM SO IMPRESSED. THE TAG IS SUPER COOL TOO YOU CAN PUT WHERE YOUR ANIMAL LIVES, THE VET, MEDICATIONS ECT... I AM SUPER HAPPY
Date of experience: November 26, 2022
My dogs are escape artists. Have a husky and a Pomsky so not surprising. But having the tags make me feel a lot more comfortable even though they are microchipped it gives me another form of comfort
Date of experience: January 21, 2023
It has been 3 weeks and nada- this will be updated if I ever receive the tags. It is unfortunate that they don't even send a confirmation email.
Tip for consumers:
No tips
Products used:
QR tags for my pets that never came and they don’t answer emails
Date of experience: December 15, 2022
Great idea, poor execution. Our dog is active, but not crazy; 2 months in, no it's no longer scannable.
Products used:
Dog tag
Date of experience: August 14, 2023
You literally write a social media profile for your pet! The QR code is such an amazing idea and all the details you can put in is insane!
Products used:
Tag
Date of experience: January 21, 2023
Two days after receiving it, the plastic cover came off. Not impressed. I would have thought $20 would have been made better.
Date of experience: May 1, 2022
I thgt it was GPS so could track lost pet. Find out after getting only activates IF someone finds and scans. My cat was stolen...need to track w GPS
Tip for consumers:
It isn't true GPS
Products used:
Pet ByteTag
Date of experience: February 19, 2023
After less than a year the layers separated and then the tag fell off and is now lost somewhere outside.
Products used:
Byte tag
Date of experience: March 27, 2023
I get false scan notifications every day! It's an easy to guess link and anyone can hack their system to send scan notifications.
Products used:
Pet tag black
Date of experience: May 28, 2023
They were super cute and sleek. Good quality and my cats don't seem to mind them. Was super easy to set up!
Products used:
Black cat tags
Date of experience: December 8, 2022
Do not buy. The dogs lost them right away, found in the house, they broke off the key ring. Useless junk.
Tip for consumers:
Byte tag is a waste of money. Just microchip your pet
Products used:
Didn't use any bc they broke.
Date of experience: November 29, 2022
Total scammers, disgusting customer service, bottom of the barrel trash bag losers.
I placed an order that they didn't ship (even though their site says 1-2 days) and it's been a week and a half. I decided against the order since they were taking too long, AND I read the terrible reviews all over social media. I checked their website and it says they accept returns up to 30 days after the item is delivered, and up to 60 days for an exchange. My order hasn't even SHIPPED yet, so I emailed them and asked them to cancel my order. Some loser comes back and says holiday sale tags are final sale as depicted on their website... So I go back yet AGAIN to the site to see where it says that, and it says NOTHING about that. I start to process an order to see if maybe it shows up in my cart saying sale items are final sale, and again... NOTHING. When I emailed them the screenshot showing them their OWN return policy, they go radio silent. SUCH TRASH. You will meet your demise and be out of business faster than you will ever even think to imagine... Because while you may get the sales NOW, word will spread faster on how much of a scumbag "company" you are, and you'll go from ahead of the game, to begging for scraps from loan shark investors to try and keep you afloat. TRASH.
Also, to anyone out there, please read social media reviews, and the review on their paid for ads on social media. Drowned out by people who JUST got their order and are happy with it, are complaints from people who were initially happy but are upset with either customer service, the product itself or their "warranty". So many people are complaining that the tag worked for a month, and then stopped. Complained that it broke and were told they'd get a replacement and never did, and so much more.
Tip for consumers:
DON'T.
Products used:
Dog tags
Date of experience: December 2, 2022
Very disappointed. I ordered 3 tags and they never arrived. Tried to contact the company 3 times and never heard back.
Tip for consumers:
They don’t respond to emails
Date of experience: January 1, 2023
Would help if dog is lost and finder was honest. Requires when scanned to accept location. Thief would not accept. Not allowing to see where pet is.
Tip for consumers:
That finding location of pet is not possible unless whoever scans it allows to share location. A thief would not.
Products used:
Basic tag
Date of experience: May 22, 2023
Does not provide proactive GPS tracking. Location only provided if/when a 3rd party scans the tag.
Summary: Don't buy this worthless product.
Tip for consumers:
Don't buy Bytetag
Products used:
Certainly not gonna use Bytetag
Date of experience: March 21, 2023
The QR code is too small for my Pixel 7Pro to read it. And now these scammers won't accept a return.
Tip for consumers:
This product is a total rip-off. The No return policy is buried on the website and is a definate tell that these guys are a scam.
Products used:
Byte Tag, but never got to use it
Date of experience: June 30, 2023
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