As a customer of several years, I can attest to the excellence of the products, pricing and customer service of Calendars.com. The wide range of offerings in design and format is unmatched anywhere, and the frequent discounts and free shipping with a $30 purchase makes gift-giving very easy and attractive. Highly recommended!
Processing time is ridiculous. I ordered January 9,2024. The Christmas rush is over. I chatted today was was told they will not ship until the 16th. Outrageous. My last time ordering from them. Not good service. Do they have 2 -3 employees only?
Hello! I'm sorry to hear about the delay in receiving your order. If the order was not delivered, please reach out to our customer support team with your order details so we can investigate and provide you with an update on the status of your shipment. We appreciate your patience and understanding. -- Sarah B
I placed two separate orders to two different address. All were sent to the same address. They accused me of getting order wrong and would not pay for return shipping label to return the calendars that were sent to wrong address. So i ordered through Amazon.
Hello Barbara,
We are very sorry to hear about your unhappy experience with us. I am not sure what happened, but I am sorry it was handled poorly. Were you offered any options or guidance?
Please reach out to us directly at 1 800 366 3645, via chat, or via email at gethelp@calendars.com, if you would like us to look into this further for you. We appreciate your feedback.
Sincerely,
Sarah B
I placed an order almost two weeks ago and tracking says my order is still being processed 12 days later! Emailed them with no response and been on hold for 59 minutes as of now.
Hello Jessica,
Thank you for your feedback. We are sincerely sorry for the additional processing time on your order and the late shipment. We also apologize for the lengthy hold time and the delay in responding to your email, if you reached out to us any time between the months of November through January. If you still need assistance, please call us at 1 800 366 3645, Chat with us on our website or email us at gethelp@calendars.com, with your order number. There is little to no wait time for assistance right now, and most of the year. I would be more than happy to offer a discount on a future order if you are interested. I hope we hear from you soon! We appreciate your time.
Sincerely,
Sarah B
I ordered a 2022 calendar in late December, and received an email on 1/3/22 that it was "on its way". Today is Jan 26, still no calendar. Can not imagine what explanation there would be. Will l even get it in time to use the January page? Doesn't look like it. Ridiculous.
Hi Carol!
We are sorry to hear you have not received your order. To better assist you, could you please provide me with your order number and/or email address? You can email me directly with this information at gethelp@calendars.com, if preferable. I will be more than happy to provide you with either a replacement or refund for the inconvenience. I hope to hear from you soon!
Sincerely,
Stephanie R.
I ordered a 2019 desk calendar. They sent an expired 2018/2019 academic calendar that stops in June. They insist that the website listed it clearly but absolutely did not. They made no attempt to take care of shipping costs for their error so I could return and get a refund. This business is a total RIP off. Stay away!
I waited forever to get my order. Then, when it came, part of it was incorrect. The correct calendars were listed on the invoice, but they sent the wrong one. I have been trying now for two days to contact the company either via phone or the online chat. NO RESPONSE. I'm beyond frustrated. I know mistakes can happen but at least have customer service that will help straighten them out. Never again will I buy from here. Look elsewhere.
Hello Becky,
Can you please reply with your order number so we can take care of your replacement request?
Sincerely,
Christi Graybill
VP Operations
I ordered 3 calendars and received a notification that they were being shipped on 12/20/21. So far they have not arrived. I've tried to contact customer support unsuccessfully, twice by email and at least 4 times by phone, with no response. I have contacted USPS and UPS. Both say they have not yet received the package from calendars.com. These were gifts for birthdays on January 4th and 6th. Very disappointed.
Hi Julie!
We definitely appreciate and value your feedback! To better assist you, could you please provide me with your order number and/or email address? I will be more than happy to provide you with details regarding the status of your order. You can email me directly with this information at gethelp@calendars.com, if preferable. We hope to hear from you soon!
Sincerely,
Stephanie R.
Ordered 3 calendars and all three were delivered in sturdy packaging in one week with free shipping. Calendars are really beautiful and my wife and niece will be thrilled (I bought them as gifts). Tracking the delivery was easy online. Good experience overall and will be buying more from this company in the future.
Hello Jim,
Thank you so much for your kind review. You have made my day! Nothing makes us feel better than knowing that we've brought some happiness into someone's day. Most customers do not leave feedback when things go well, so when they do take the time to let us know we did well, it is appreciated immensely.
Sincerely,
Sarah B
Ordered two calendars and it said "usually ships by July." It's now October. Contacting their very nice customer service department yielded a response of "sometimes our distributors delay release." So, OK. No idea when my 2023 calendars will arrive (one was supposed to be a present for my wife. In July.) but I do know I won't be ordering from this place again. Just too much hassle and not enough savings to warrant the headache.
Hello Thomas,
We appreciate you taking the time to provide us with your comments. Its true we are unable to ship Preordered items until we have them in stock. I sincerely apologize for your frustration. We very much want to fulfill customer orders as soon as possible, but it is necessary for us to wait until we receive our inventory from the vendor. If a vendor informs us they cannot send us the inventory by the date they provided, we have little recourse. Our choices are to continue to wait, or not have that item available for order on our website at all. We still want to offer a broad selection to our customers, and continue to provide their favorite items year after year, so most of the time we choose to wait. If there is anything within my power to win back your business, please let me know. You may also reach us directly by phone at 1 800 366 3645 or via Chat on our website.
Sincerely,
Sarah B
Overview
Calendars has a rating of 2.1 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Calendars most frequently mention customer service, business days and credit card. Calendars ranks 15th among Calendar sites.
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- Austin, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello!
We appreciate you taking the time to provide us with your feedback. We are so pleased to hear you are happy with our products and selection, and that it allows you to find something special for every one on your list. We are truly honored to be a part of your traditions every year. Thank you for your continued patronage!
All the best!
Sarah B