CanvasOnSale

I just wanted to thank Julie at customer service. She went above and beyond to help solve an order issue. I will be doing business with them again. I really liked the speed, service and quality that came with my order
Olivia

Ordered a 30×40 of a family portrait from my son's wedding. A picture I waited years to get... trying to get all 5 kids, their spouses and 6 grandchildren in one place at one time isn't easy. I was worried the size would distort the photo but it came out beautifully. It was wrapped quite well to keep it safe during shipping and I received it in about a week. All in all I am more than satisfied and would recommend them to anyone.

I placed an order of a family picture on a canvas. After 10 days of no response I contacted the company several times. They will not answer the phone line and only returned 1 email out of approximately 10. Finally I recieved a package that had not 1 but 2 canvases of mountains. No family picture. Again I have made several calls and sent several emails. No one will respond.

I ordered two separate canvas shots of my kids. They both came so good, I have them propped on my fireplace mantle. I am going to order again for Christmas presents. I had a friend cry when I gave her a canvas of her dog, she loved it so much.

I've loved everything that I've ordered from them! The quality of the prints is great! The website is easy to yo negotiate. You can slightly edit the print (zoom in, center), choose the border, add if you want to add hangers, all. Yay clicking a button! And delivery is quick!

My first experience with ordering the 40" x 30" has been outstanding. I was really impressed with the quality of the canvas. I uploaded a photo I had taken of an oil painting and took my chances if it would be clear when enlarged. I was pleasantly surprised that it looked as good as my 4" x 6" photo. Actually, better enlarged! I proudly displayed my new picture in my home office. It is a nicely made product. The canvas was carefully packaged and delivery was rather quick. I would definitely recommend purchasing products through this company. And I plan on purchasing additional products.

I've always wanted to put my dad's photography on canvas but I could never afford it. I found this company on Groupon for a great price and tried it. I ordered a three panel canvas and it's just beautiful. The details are so clear. The company kept giving me awesome coupons so I bought two more. I plan to buy more and more through this company in the future!

I ordered a canvas picture and the photo magnets. I got them both back exactly as promised. They both were Awesome. The only problem I had was, I wish the magnets were bigger because they were so Beautiful and I have gotten lots of compliments on both of my orders. I have already recommended CanvasOnSale to my family and friends.

Canvas came mounted crooked and I let them know and got no response.
After writing this review canvasonsale.com responded and offered to corrected the problem. I printed another canvas with them and it was good. The quality is good for the cost. Other companies are more expensive but the quality is much higher. You get what you pay for.

Just received our latest batch of 4 canvases. There was a delay in shipping as they notified us by email that they hadn't come out perfectly and so were re-doing them. That was ok with me. When they arrived they were perfect. Just beautiful. Previous orders with them had had damaged packaging which damaged the canvases, and on another order the frame was crooked. Both times we contacted them and they promptly shipped out a new order that was perfect. This time it was perfect. I think they give great customer service, which is why I keep going back to them. Don't know why they got some bad reviews. They are great and responsive in my experience.

I attempted to purchase this product through a groupon offering. When I went to redeem the groupon offering at the vendor website, I was being taxed on the full list price of the print I was ordering. I emailed customer services requesting help and after 4 days received a response that their IT team was working on the issue. 7 days later, the website is still not calculating taxes correctly. I attempted to contract their customer service line and was hung up on several times. I attempted to user their online customer chat service and waited 30 minutes before someone responded to my help request. They then indicated that their IT team was still working on the issue asked for my email address and indicated they would email once the problem was resolved. Two days and I have still not heard anything and unable to order what I purchased through groupon.

I ordered acrylic block, it come just perfect and as expected; clearness and sharpness of photo is very good. Love the product. It shipped in nice and secure package.

Only thing is shipping time. It took more than expected time even more than site says.

But finally the product matters to me.

Our family is very happy with the clarity and quality of the 30 x 40" canvas picture from CanvasOnSale. We selected several of our favorite family pictures and created a 6 picture collage using Adobe Spark. Spark was free for our initial use on the one project.

I ordered canvases through a groupon. I received my delivery on December 16. My shipment had been damaged, and, have been trying to get a hold of this 'company' ever since. I cannot get them to answer their telephone number, or, to respond by email. I have not been able to get what i originally ordered, nor, a response. This is a scam company. DO NOT ORDER. If you have any doubt, try calling them before you order. If you get disconnected without talking to somebody, DO NOT ORDER! This ruined a Christmas present for my son and daughter in law. They are not even willing to make it right.

I ordered 3 small canvases with a Groupon. They took a while to get to me, but that's expected where I live. I was very excited to get them. The detail and quality of the prints are great. However, the folding over the wood frame of the canvas is loose and puckered at the corners, giving them the impression of a hastily wrapped present. I intended to give these as a gift but am reconsidering and may opt to spend a little more for a higher quality framing. They are fine for my office.

The code will not redeem and there is a customer service phone number on their site that is out of service do not waste your time or money most likely a scam. If you have already purchased a Groupon for them I I suggest you contact Groupon report them and get your money back.

I also bought a groupon, but when I entered the code--nothing happened. The instructions said to check out. I did. Nothing showed that I had completed my purchase, AND it showed that I still had an item in my basket so I hit purchase again--same result. Mind you, I had already PAID for the groupon. I was within the time frame for ordering. I checked my email and they said the purchase was complete TWICE! They charged me 104.00! TWICE! There is no apparent number for customer service so I emailed them to instruct them to return my money. NO RESPONSE. AT. ALL. Groupon will only refund the cost of the groupon--you are on your own with this dishonest business!

I ordered my blanket Nov 10. I received an email on Dec 3 that it was shipped. I was unaware that there is no tracking with this product - wish they would have stated that in the order process. I've tried calling 3 days in a row. Like others, the automated system repeats the "All representatives are busy" 3 times, and then disconnects.
They provide an email address, I sent an email. The email I received back was in German, and most of it encrypted. I resorted to calling Groupon, Got someone in the Philippines. Got absolutely nowhere. I guess that money was tossed to the winds.

I am always pleased with my canvases! The deliver time is perfect and quality is impeccable! I have ordered several sizes aND send them out as gifts! Everyone is pleased with their gifts and asks where did it come from. Thanks for wonderful service!

Seriously, they offer good deals without the vouchers and they say you can buy up to 5 vouchers each. Well, each voucher has to be redeemed on a separate cart with new shipping (minimum $9.99 each order). Not a good way to do business

I bought the photo blanket which was a joke. It's the size of a towel and the photos came out really dark. I have called this company multiple times and I have emailed them multiple times as well. They responded once to one of my emails and then never again. Total waste of money and time.

Website was easy to navigate, ordering was easy and the canvasses are of good quality. I ordered some for ourselves and a couple as gifts. By splitting my orders, the gifts were mailed separately for us. Thank you.

I have placed several orders and, even tough many have said customer service doesn't exist, I placed an order anyway. Well, I received an order all right. Except. They are not my photos!. I have tried for days, to call and email and can not get anyone. Finally, got an email a week later asking for my order again, and which one's I did not get. Sent in all the info they asked for and then got an email that said my order was ready to ship. I did receive the complete order and all are perfect. I still say they're customer service could use improving but, they did come through and I am very happy and will continue to use them.