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CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.
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I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.
I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.
The picture was reproduced exactly as printed. Great job! It was stretched well and looks great hanging on my wall. Thank you for a wonderful picture.
Anytime I need a canvas wrap or an acrylic print-this is where I order! I've been ordering for years and I've never had a problem. I'll remain a repeat customer!
I am very satisfied with canvasonsale. My canvas arrived carefully packed and in the time span indicated by the company. The quality is impeccable. I love my new art piece
I ordered a picture for a family friend and I opened it just wanted to check it out before I gave it to them I realize they sent me the wrong picture, it was still great quality but i'm just bummed, hopefully we get it all figured out and I get my picture soon!
I am very happy with the canvas and service. Received shipment days after placing order. I didn't run into any issues so Incan't speak to the customer service perspective.
I have ordered several canvases in several sizes -- and have been happy with each and every one. Always looking forward to the special offers to continue transforming my most precious pics to canvas.
I have ordered photo canvases several times as I'm always pleased with the results and speedy delivery. I have had 3 friends see my photo canvases and order their own. I'll be back!
I was impressed the all the available sizing options and the different side options. Colors were accurate to the photo I sent in. Prices are only affordable it you get them on sale.
They come through with what they promise at record time. Great quality! I ordered four 16 x 20 s and they made it to me by 2 weeks from the time I ordered.
I ordered blankets for Christmas half of the photos the heads were cut off all the photos were very blurry I will not ever order from here again I am very disappointed in what I received and now I figure different gifts for my family because I cant give the blankets to them
This company is DIGUSTING THEY TRIED TO CHARGE MY CARD $1,500 worth of purchases from this site! The Groupon I purchased did not even work the code to enter is invalid and no customer service ever the number that is listed they say call Monday through Friday but never state what times they are available I have called multiple times through out the day only to get the same automated message! The live chat is a JOKE they say hello how can I help you and NEVER GET BACK TO YOU! Bunch of SCAMMERS AND THIEFS DO NOT USE YOUR MONEY HERE! Report to Groupon so they can finally get these scammers off of their site
Beautiful, one word, Beautiful. Second super fast, super fast delivery and processing, 3 days. I used Groupon discount and got an AWESOME deal! No better service on the web, and best prices
Tip for consumers:
Go through Groupon for the best deals at this time
Products used:
Many
I now have our new family wall set up! The canvases are not only beautiful but they also got to us super fast. Thank you soooo much! I am in love with our new family wall :)
I love my canvas pictures and they make great gifts. The quality is amazing for the turnaround from ordering to when they show up on my doorstep is fantastic!
My daughter loved the canvas I had made in this company for her. She said they captured the moment very well. I would definitely order more in the future.
Nothing wrong, everything right. This is the best canvas site online. There's a wide range of sizes and the quality is really good. I'm glad I found this site.
We love the canvas work they have done for us. We used them for my daughter's wedding photos and also for our granddaughter's pictures. Very happy with their work.
The price was unbelievable, as was the quality & fast service. Ordered for a Christmas present. The recipients were amazed. Will definitely be using again!
We ordered a 36x24 Canvas of a vacation print from Going to the Sun Road and I think it shipped the next day! We have received it and it's beautiful and great quality! Could not beat the price!
My metal print was very dull and lifeless. It was packaged well and shipped in a timely fashion but the bottom line is the picture itself was only fit for the garbage.
I love this website, all the work they do is so beautiful and so timely. I truly appreciate all that they have already done for me and will definitely keep shopping here.
Who does this being to? Recieved it in the mail and trying to find the owner! From the looks of these reviews they dont seem to be able to get anything right.
"Dear Shay,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasonSale-Team"
You sent someone else's picture. This was a gift for my I laws. After arguing for a month w u this was the best u could do? I'll never buy anything else from this company!
"Dear Robyn S,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasonSale-Team"
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Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!
Dear Elizabeth,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team