CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.
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I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.
I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.
Absolutely love love loved my two canvas and plan to order more in the near future! Sooner than later. ;)
My family loved the Canvas... excellent quality, true colors, simply in love with our piece. A true work of art
Great product, was nervous on the quality but the picture came out perfect. Would recommend for a good gift idea.
Perfect picture and delivered quickly and well packaged to ensure no damage. Will definitely get more done. Great pricing too!
No drama, system had problems accepting a tif, so I had to use jpeg. Canvas arrived on time, well packed.
Job well done! I never expected to have such a detailed job. Pictures came out GREAT. Delivery was as promised.
Very simple to order. Received my items in excellent condition with fast delivery. I will definitely order from them again.
Best contact ordering site ever! Easy, affordable and never had an issue. I have recommended them to everyone I know!
Always great! Never concern with quality fast shipping
The product looks wonderful!
No complaints I use them all the time
My canvas prints arrived carefully wrapped and in excellent condition! Go for larger sizes and you will be pleased. Thanks!
Love all my canvases so far! I will purchase many more! Very good quality! Fast shipping! Thank you very much!
Very easy process, and they delivered fast. Packaging was great and I'm so glad I chose them to do this work. I got more than my money's worth!
I have ordered from this company at least 4 times in a row and their service has been amazing every time. Thank you for quality and quick service.
Did not come with the backing to hang up and one came with fuzzy things all around the edges. Cant get hold of anyone in customer service.
This was a total disappointment, don't waste your money and time. Their so call blanket it's so small that you can't even wrap a baby with it.
Very happy with each of my 3 orders. Much better than I expected and will order more.The pictures came out very clear and made the best gifts.
HAD PHOTOS MADE ON CANVAS FOR MY SON FOR CHRISTMAS. FAST DELIVERY AND BEAUTIFULLY DONE. THE PRICING WAS FAR BELOW WHAT ANY COMPANY IN MY AREA CHARGES.
A friend took some great pics of my my kids playing sports. I ordered them on a canvas and they turned out awesome! Will definitely use again
Was so pleased had these done locally but those look so bad compared to the one I got from you it was clear and sharpe just beautiful
I purchased a canvas and was surprised how fast the item was shipped! I'm very pleased with my product.
Fast service, high quality print, looks great! Already ordered another! I have already recommended this to friends & family!
Quality was great, very pleased! Would definitely order from you again in the future! Delivery was right on time!
Purchased coupon on Groupon and wondered about the quality. No need, it came out perfect and will order again!
Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!