• CanvasOnSale

CanvasOnSale

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Overview

CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.

  • Returns
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
231
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How would you rate CanvasOnSale?
Top Positive Review

“Above & Beyond!”

Jill L.
3/17/24

I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.

Top Critical Review

“Noticeable Mark on Print”

Tammy H.
9/4/24

I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.

Reviews (1,219)

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Reviews that mention popular keywords

customer service (132) canvas prints (95) canvas picture (24) christmas gift (29)
Thumbnail of user jessicag143
Georgia
1 review
0 helpful votes
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May 16th, 2017

Absolutely love love loved my two canvas and plan to order more in the near future! Sooner than later. ;)

Thumbnail of user airtonf
New Jersey
1 review
0 helpful votes
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September 18th, 2017

My family loved the Canvas... excellent quality, true colors, simply in love with our piece. A true work of art

Thumbnail of user judithg34
South Carolina
2 reviews
0 helpful votes
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December 12th, 2017

Love the quality and fast delivery. This is my second order. I'll be back. Please keep up the excellent service.

Thumbnail of user mikel599
New York
1 review
0 helpful votes
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January 15th, 2019

Great product, was nervous on the quality but the picture came out perfect. Would recommend for a good gift idea.

Thumbnail of user georgee96
Canada
1 review
0 helpful votes
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May 7th, 2019

Perfect picture and delivered quickly and well packaged to ensure no damage. Will definitely get more done. Great pricing too!

Thumbnail of user jefg4
Jef G.
Ohio
3 reviews
0 helpful votes
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March 28th, 2019

No drama, system had problems accepting a tif, so I had to use jpeg. Canvas arrived on time, well packed.

Thumbnail of user juanp127
New York
1 review
0 helpful votes
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August 6th, 2018

Job well done! I never expected to have such a detailed job. Pictures came out GREAT. Delivery was as promised.

Thumbnail of user tiffanyt102
Illinois
3 reviews
0 helpful votes
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August 31st, 2019

Very simple to order. Received my items in excellent condition with fast delivery. I will definitely order from them again.

Thumbnail of user korenm
New Hampshire
1 review
0 helpful votes
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February 13th, 2018

Best contact ordering site ever! Easy, affordable and never had an issue. I have recommended them to everyone I know!

Thumbnail of user ashleyb1866
California
1 review
0 helpful votes
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January 4th, 2023

Always great! Never concern with quality fast shipping
The product looks wonderful!
No complaints I use them all the time

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Thumbnail of user denisel251
Massachusetts
1 review
0 helpful votes
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December 7th, 2019

The stories are adorable and the book is good quality with very nice illustrations! I would highly recommend these books.

Thumbnail of user alixm27
Tennessee
1 review
0 helpful votes
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November 18th, 2020

My canvas prints arrived carefully wrapped and in excellent condition! Go for larger sizes and you will be pleased. Thanks!

Thumbnail of user tracyl332
Pennsylvania
1 review
7 helpful votes
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March 14th, 2020

Love all my canvases so far! I will purchase many more! Very good quality! Fast shipping! Thank you very much!

Thumbnail of user cg287
Texas
1 review
0 helpful votes
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March 14th, 2019

Very easy process, and they delivered fast. Packaging was great and I'm so glad I chose them to do this work. I got more than my money's worth!

Thumbnail of user daynas28
Texas
1 review
0 helpful votes
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August 14th, 2020

I have ordered from this company at least 4 times in a row and their service has been amazing every time. Thank you for quality and quick service.

Thumbnail of user ab751
Maryland
1 review
0 helpful votes
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November 25th, 2020

Did not come with the backing to hang up and one came with fuzzy things all around the edges. Cant get hold of anyone in customer service.

Thumbnail of user alexandram86
Massachusetts
1 review
0 helpful votes
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December 1st, 2018

This was a total disappointment, don't waste your money and time. Their so call blanket it's so small that you can't even wrap a baby with it.

Thumbnail of user vivianc144
Texas
2 reviews
0 helpful votes
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May 7th, 2019

Very happy with each of my 3 orders. Much better than I expected and will order more.The pictures came out very clear and made the best gifts.

Thumbnail of user katiei7
California
4 reviews
1 helpful vote
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February 9th, 2019

HAD PHOTOS MADE ON CANVAS FOR MY SON FOR CHRISTMAS. FAST DELIVERY AND BEAUTIFULLY DONE. THE PRICING WAS FAR BELOW WHAT ANY COMPANY IN MY AREA CHARGES.

Thumbnail of user suzanneh105
Oklahoma
1 review
1 helpful vote
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August 6th, 2018

A friend took some great pics of my my kids playing sports. I ordered them on a canvas and they turned out awesome! Will definitely use again

Thumbnail of user febm
Tennessee
1 review
0 helpful votes
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February 21st, 2020

Was so pleased had these done locally but those look so bad compared to the one I got from you it was clear and sharpe just beautiful

Thumbnail of user terrid112
Florida
1 review
2 helpful votes
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May 7th, 2019

I purchased a canvas and was surprised how fast the item was shipped! I'm very pleased with my product.

Thumbnail of user toms767
Maine
1 review
1 helpful vote
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March 13th, 2019

Fast service, high quality print, looks great! Already ordered another! I have already recommended this to friends & family!

Thumbnail of user gerih18
Florida
2 reviews
0 helpful votes
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February 13th, 2018

Quality was great, very pleased! Would definitely order from you again in the future! Delivery was right on time!

Thumbnail of user michaele435
Missouri
1 review
0 helpful votes
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October 3rd, 2019

Purchased coupon on Groupon and wondered about the quality. No need, it came out perfect and will order again!

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From the business

Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!

Company Representative

Thumbnail of user philippm2
Canvas O.
Typically does not respond to reviews

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