• CanvasOnSale

CanvasOnSale

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Overview

CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.

  • Returns
    30

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Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
231
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How would you rate CanvasOnSale?
Top Positive Review

“Above & Beyond!”

Jill L.
3/17/24

I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.

Top Critical Review

“Noticeable Mark on Print”

Tammy H.
9/4/24

I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.

Reviews (1,219)

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Reviews that mention popular keywords

customer service (132) canvas prints (95) canvas picture (24) christmas gift (29)
Thumbnail of user jenniferl519
Indiana
1 review
0 helpful votes
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December 21st, 2018

Said order by 12-14-18 to get by Christmas so I ordered it for a gift and now its saying the 29th. Ugh.

Thumbnail of user richc136
New York
1 review
0 helpful votes
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January 15th, 2019

I couldn't ask for a better job on this. Super job! Quick turn around and high quality print. Will use again.

Thumbnail of user ijmm
Alabama
1 review
0 helpful votes
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January 18th, 2020

Loved my order and 5he quick shipment time! Actually faster than what I thought. Will order again in the near future!

Thumbnail of user davew156
Louisiana
1 review
1 helpful vote
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April 11th, 2018

Photography is my hobby so I blow up my favorite photos on canvas to hang on our walls. These folks do a mighty fine job for a great price.

Thumbnail of user leep57
Texas
1 review
0 helpful votes
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July 3rd, 2017

Fast - looks great. I got way before i expected in a nice box - and the quality is really good. Sort of wished i would have gotten a larger canvas

Thumbnail of user meggam
California
1 review
1 helpful vote
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October 11th, 2018

I ordered a 40x30 canvas and it was delivered to me quickly. I opened the package and my jaw dropped, the canvas was AMAZING! I've told all my friends to order canvas from this company. GREAT JOB

Thumbnail of user lauras281
Florida
1 review
0 helpful votes
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October 31st, 2017

I couldn't believe my order arrived in 3 days. The canvases are beautiful. Would definitely recommend and order again myself

Thumbnail of user gregh75
Ohio
1 review
0 helpful votes
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February 17th, 2017

Easy to upload pics. Service was fast and the quality was excellent! Would definitely recommend them for canvas prints

Thumbnail of user johnc2086
California
1 review
0 helpful votes
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April 14th, 2019

The picture is very good quality. I'm highly satisfied with how it turned out. My fiancé loved the image.

Thumbnail of user brianh670
Florida
1 review
0 helpful votes
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April 14th, 2019

Fast shipping and incredible quality. Next time I'll lighten the pic just a little but the image quality is superb.

Thumbnail of user lisal683
California
1 review
0 helpful votes
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September 26th, 2019

I'd highly recommend. I liked it so much I ordered two more as gifts. However I did buy through Groupon

Thumbnail of user debbiec600
Idaho
1 review
0 helpful votes
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December 13th, 2020

They look awesome! Very happy with the quality of them & with how fast turn around time to receive them

Thumbnail of user josephc72
New York
2 reviews
0 helpful votes
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October 17th, 2015

The process of ordering was easy and the finished product came out just as I had expected. I recommend using Canvas on Sale

Thumbnail of user alisonc28
Michigan
1 review
0 helpful votes
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January 23rd, 2017

There is a couple lines in the photo that are pretty noticeable :( the quality is just ok. Not worth 600, that's for sure.

Thumbnail of user brendas131
Illinois
1 review
0 helpful votes
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March 27th, 2017

I ordered 5 blankets for gifts. The blankets were horrible quality, tears and uneven all around. I will not buy from you again.

Thumbnail of user philippm2
Canvas O. – CanvasOnSale Rep

Dear Brenda,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your canvasonsale-Team

Thumbnail of user monicam95
Florida
1 review
0 helpful votes
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July 17th, 2017

All products are perfect. This is my second order and I just love them. Thank you I will keep ordering from this company.

Thumbnail of user sidneym44
Texas
1 review
0 helpful votes
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July 3rd, 2017

Excellent product Photo blanket was better than expected. Item was also delivered on time, I will definitely order from canvas on sale again.

Thumbnail of user kellyd134
Kentucky
1 review
0 helpful votes
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April 11th, 2018

Easy to order, fast shipping & the best quality for the price.
I'll never shop anywhere else for my family pictures on canvas

Thumbnail of user juanr144
Georgia
1 review
0 helpful votes
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April 14th, 2019

Packaged securely and and arrived as expected a little hesitant at first on quality due to price below market but impressed when arrived...

Thumbnail of user bettyb183
North Carolina
1 review
0 helpful votes
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March 26th, 2019

I've gotten several canvases and have been very pleased with the quality. I always get compliments on the canvases when friends see them.

Thumbnail of user meganw71
Canada
1 review
0 helpful votes
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February 13th, 2018

Love the quality and detail in my photo blanket! We get compliments all the time! Will definitely purchase again and recommend to everyone!

Thumbnail of user tinab135
Michigan
1 review
0 helpful votes
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July 17th, 2017

My canvas came in record time and it looked perfect. The colors, quality, etc, were what I expected and I am very satisfied.

Thumbnail of user brianb713
Florida
1 review
1 helpful vote
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April 14th, 2019

I ordered 4 for myself and 1 as a gift. I told my friends about them and they ordered several too. We are all very happy with them.

Thumbnail of user sr180
Michigan
2 reviews
0 helpful votes
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August 6th, 2018

I tell everyone about this site they have a great sale prices and I get my prints very quickly. I find myself looking for pictures to have printed

Thumbnail of user donaldc69
South Carolina
1 review
0 helpful votes
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July 17th, 2017

Wonderful results. Warm and beautiful format. I have shown mine to several others and told them to give it a try. I know they will be pleased also.

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From the business

Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!

Company Representative

Thumbnail of user philippm2
Canvas O.
Typically does not respond to reviews

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