CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.
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I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.
I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.
The canvas picture I ordered was Excellent quality, fast delivery, great deal. I Strongly recommend to anyone. I will order again.
Absolutely great place to shop! Great quality amazing deals and fast shipping to top it off! Will be back for more!
Great quality. Beautiful canvas even from a cell phone camera. A wonderful way to display your memories for all to see
My order was prompt, the price was reasonable and the quality is absolutely amazing. I don't know how they do it.
IHAVE ORDERED MORE THEN THREE ITEMS AND EVRY TIME I AM PLEASANTLY SURPRISED WITH THE ITEMS. THEY ARE OF THE BEST QUALITY AND CRAFTMANSHIP. YOU TOO WILL GET A HIGH END PRODUCT. TWO THUMBS UP!
I ordered a blanket when it FINALLY arrived it is paper thin and completely worthless as a blanket
The picture came out well but that is the ONLY thing that was good.
Will not purchase again.
I sent a picture of a friends departed cat to be put on canvas. It came out beautiful and will be a wonderful memory for her, I am sure.
Thank you for making my picture into a special memory canvas for my Mother in Law. It came so quickly, just in time for her birthday! Thanks again :)
Have been ordering for the past year or so and have always been very pleased with my canvas prints. Would recommend to everyone for quality.
The blanket is awesome. Very soft and the picture print came out amazing. Only complaint is the cost of shipping. Other then that highly recommended
I have purchased many canvases from the website and service has always been consistent. I received my canvases on time and at a great price.
Easy website, great prices and speedy turnaround. Will be ordering more from them in the future. Great options and variety of items to choose from.
They reprinted my canvases, and they gave me a voucher for one free product of my choice with free shipping. Already received them. Nice quality.
Terrible customer service, never answering phones. Way too slow shipping. I ordered a month ago still haven't received anything. I won't buy ever again.
Always happy with products and prices, I have ordered several for gifts for my family and they love them also.
It was very easy to order, came quickly, and looked awesome! We're very satisfied and will be ordering again. Thanks!
Took a picture of husband and me so the kids could have one on the wall for the grandkids. Turned out very nice.
Beautiful pictures! Soft blanket. A huge hit with my brother, he got teary! Glad I got 2, gave the other to my nephew.
I highly recommend! I will definitely order again in the future! My picture turned out better 5han I ever imagined it would have!
My pics have always been great quality and turn around time has been very good. I would recommend that everyone that has a keepsake give them a shot
I am still waiting on a picture that I paid for 2 weeks ago. I will call BBB and let them know if I don't get results.
Vh.
I took a a chance by getting the groupon for canvasonsale.com. Super fast and SUPER great quality. I would definitely order from here again!
The canvas colors came out well. Very nice. Shipment came in a reasonable amount of time. I am very pleased. I would order again.
Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!
Dear Sharon,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team