• CanvasOnSale

CanvasOnSale

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Overview

CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.

  • Returns
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
231
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How would you rate CanvasOnSale?
Top Positive Review

“Above & Beyond!”

Jill L.
3/17/24

I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.

Top Critical Review

“Noticeable Mark on Print”

Tammy H.
9/4/24

I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.

Reviews (1,219)

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Reviews that mention popular keywords

customer service (132) canvas prints (95) canvas picture (24) christmas gift (29)
Thumbnail of user kristenc107
Florida
1 review
0 helpful votes
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December 11th, 2018

My canvas photo is gorgeous and it came in the mail so quick i love it, will definitely be ordering more in the future

Thumbnail of user elizabethc434
North Carolina
1 review
0 helpful votes
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December 5th, 2018

It was easy but could only use one picture not multiple pictures. Really wanted more then one picture on them for grandparents for Christmas.

Thumbnail of user randyf65
Colorado
1 review
0 helpful votes
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February 9th, 2019

The quality of the picture was great and the time in which we received our order was so quick! Highly recommend Canvas on Sale!

Thumbnail of user ginaw66
Colorado
1 review
0 helpful votes
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August 6th, 2018

I love my new Canvas picture! It is very nice and sturdy and looks great! I will use this company again--it's easy and reliable.

Thumbnail of user veronikab13
Maryland
1 review
0 helpful votes
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March 1st, 2020

The order was easy to place and arrived fast! Quality of wrapping and the print itself were well done! Very happy with the outcome!

Thumbnail of user karinea
Pennsylvania
1 review
0 helpful votes
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July 17th, 2017

The quality, the customer service and the delivery were excellent as always! Will be recommending your services to friends and family for sure :)

Thumbnail of user angelav35
Nebraska
1 review
0 helpful votes
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March 27th, 2017

I was 100% impressed by the quality of my prints! I am now a huge fan of using this site to print all my photo's to canvases!

Thumbnail of user kimberlya59
Indiana
1 review
0 helpful votes
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July 17th, 2017

Excellent. I am very happy I went with this company and will continue to purchase more canvas art. The cost is affordable and the quality is superb.

Thumbnail of user victoriag130
North Carolina
1 review
0 helpful votes
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April 14th, 2019

I'm an artist, and had some prints made of my work. I was highly satisfied with the look of the prints, looks just like my original painting!

Thumbnail of user karissaa2
Kentucky
1 review
0 helpful votes
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August 6th, 2018

The product arrived on time and everyone in the office loves it! The quality was great and ready to hang. It actually came sooner than I expected.

Thumbnail of user kinseyw1
Canada
4 reviews
13 helpful votes
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October 17th, 2015

I'm very pleased with Canvas On Sale. They offer a quality product with very fast shipping and amazing prices.

Thumbnail of user deannt
Florida
2 reviews
0 helpful votes
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March 3rd, 2017

Shipping is always fast and comes out perfect! We have used canvas on sale many times and always satisfied!

Thumbnail of user brittanyc38
Michigan
1 review
1 helpful vote
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February 17th, 2017

I got a great deal on a beautiful canvas! Just what I was looking for--great quality with low price!

Thumbnail of user marypats
Pennsylvania
1 review
0 helpful votes
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February 17th, 2017

The canvases i have ordered look great, very realistic... color is very vivid... they were also delivered very quickly!

Thumbnail of user juliec143
Georgia
1 review
0 helpful votes
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May 15th, 2017

It was perfect and well worth the price. I have ordered many items from them and was never disappointed.

Thumbnail of user melissac170
Wisconsin
1 review
0 helpful votes
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July 5th, 2017

Pricing was great, timing was great, the pictures were wrapped nicely but they turned out much darker than expected.

Thumbnail of user philippm2
Canvas O. – CanvasOnSale Rep

Dear Melissa,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasonsale-Team

Thumbnail of user danad53
Michigan
2 reviews
0 helpful votes
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July 5th, 2017

Have ordered from them a few different times and I
Always pleasantly surprised. Great canvases for a great price

Thumbnail of user christinap345
Oregon
1 review
0 helpful votes
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January 8th, 2021

The pictures turned out so good! I'm so happy with the product and will buy from this company again.

Thumbnail of user thibautp4
1 review
0 helpful votes
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July 16th, 2019

Excellent. Very fast arrival, excellent quality, quick delivery, very inexpensive, would highly recommend. I am happy with the results.

Thumbnail of user maricelab2
Oregon
1 review
0 helpful votes
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February 13th, 2018

I loved it. Thank you it came out beautiful! Loved the quality. Fast delivery. This is my second order.

Thumbnail of user rh987
Pennsylvania
1 review
0 helpful votes
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December 27th, 2016

Good price through groupon- great quality. Shipping was a little steep (but given the discount through groupon- worth it!)

Thumbnail of user marias485
New York
1 review
0 helpful votes
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January 15th, 2019

Super easy and good quality I had used them before and I will keep using them, they have a forever customer with me

Tip for consumers:
Really easy to order. The whole process will take you less than 5 minutes

Products used:
Canvas

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicah327
Texas
1 review
2 helpful votes
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September 20th, 2018

I got a canvas of my two sons and it came out so beautiful and better than I imagined. Thank you so much!

Thumbnail of user lyndag57
Texas
1 review
0 helpful votes
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May 7th, 2019

Great quality, and price. The canvas itself is much clearer and more sharp than my upload because I shake. I love my canvases!

Thumbnail of user suzanned126
Oregon
1 review
0 helpful votes
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February 9th, 2019

SHIPPING CHARGES IS ABSURD. THE PRODUCT IS A LOSS LEADER. THEY SUCKER YOU IN WITH A LOW COST ON THE CANVAS THEN STICK YOU WITH A RIDICULOUS SHIPPING CHARGE. DON'T EXPECT ANY CUSTOMER SERVICE EITHER.

Thumbnail of user philippm2
Canvas O. – CanvasOnSale Rep

"Dear Suzanne D,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"

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From the business

Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!

Company Representative

Thumbnail of user philippm2
Canvas O.
Typically does not respond to reviews

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