CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.
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I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.
I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.
My canvas photo is gorgeous and it came in the mail so quick i love it, will definitely be ordering more in the future
It was easy but could only use one picture not multiple pictures. Really wanted more then one picture on them for grandparents for Christmas.
The quality of the picture was great and the time in which we received our order was so quick! Highly recommend Canvas on Sale!
I love my new Canvas picture! It is very nice and sturdy and looks great! I will use this company again--it's easy and reliable.
The order was easy to place and arrived fast! Quality of wrapping and the print itself were well done! Very happy with the outcome!
The quality, the customer service and the delivery were excellent as always! Will be recommending your services to friends and family for sure :)
I was 100% impressed by the quality of my prints! I am now a huge fan of using this site to print all my photo's to canvases!
Excellent. I am very happy I went with this company and will continue to purchase more canvas art. The cost is affordable and the quality is superb.
I'm an artist, and had some prints made of my work. I was highly satisfied with the look of the prints, looks just like my original painting!
The product arrived on time and everyone in the office loves it! The quality was great and ready to hang. It actually came sooner than I expected.
I'm very pleased with Canvas On Sale. They offer a quality product with very fast shipping and amazing prices.
Shipping is always fast and comes out perfect! We have used canvas on sale many times and always satisfied!
I got a great deal on a beautiful canvas! Just what I was looking for--great quality with low price!
The canvases i have ordered look great, very realistic... color is very vivid... they were also delivered very quickly!
It was perfect and well worth the price. I have ordered many items from them and was never disappointed.
Pricing was great, timing was great, the pictures were wrapped nicely but they turned out much darker than expected.
Have ordered from them a few different times and I
Always pleasantly surprised. Great canvases for a great price
The pictures turned out so good! I'm so happy with the product and will buy from this company again.
Excellent. Very fast arrival, excellent quality, quick delivery, very inexpensive, would highly recommend. I am happy with the results.
I loved it. Thank you it came out beautiful! Loved the quality. Fast delivery. This is my second order.
I got a canvas of my two sons and it came out so beautiful and better than I imagined. Thank you so much!
SHIPPING CHARGES IS ABSURD. THE PRODUCT IS A LOSS LEADER. THEY SUCKER YOU IN WITH A LOW COST ON THE CANVAS THEN STICK YOU WITH A RIDICULOUS SHIPPING CHARGE. DON'T EXPECT ANY CUSTOMER SERVICE EITHER.
"Dear Suzanne D,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"
Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!
Dear Melissa,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasonsale-Team