• CanvasOnSale

CanvasOnSale

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Overview

CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.

  • Returns
    30

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Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
231
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How would you rate CanvasOnSale?
Top Positive Review

“Above & Beyond!”

Jill L.
3/17/24

I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.

Top Critical Review

“Noticeable Mark on Print”

Tammy H.
9/4/24

I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.

Reviews (1,219)

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Reviews that mention popular keywords

customer service (132) canvas prints (95) canvas picture (24) christmas gift (29)
Thumbnail of user dawnj172
Texas
1 review
0 helpful votes
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November 20th, 2020

My canvas prints arrived very fast, and had great picture quality. Very impressed and will continue to use them for future purchases.

Thumbnail of user timl325
Florida
1 review
0 helpful votes
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March 1st, 2020

Bought several times and always have great color, workmanship and speed of delivery... I find myself looking for pictures to have done.

Thumbnail of user christinat89
Canada
1 review
0 helpful votes
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May 7th, 2019

Super quick with shipping
Really great quality. Very detailed pictures. I am very happy with my order!

Thumbnail of user moriahs5
Kansas
1 review
0 helpful votes
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July 10th, 2019

Every canvas I have ordered has been perfect! I have ordered 7 different canvases and I am very happy with how each one looks!

Thumbnail of user williamd1664
New Jersey
1 review
0 helpful votes
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August 22nd, 2020

From using the Groupon to design to delivery, everything went as expected. The final product was what I expected and as a gift, was well received.

Thumbnail of user deevab
South Carolina
1 review
0 helpful votes
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March 27th, 2019

I will definitely recommend this site for any canvas photo ideas, also looking for more ideas for mother's day gifts.

Thumbnail of user jeffj32
Pennsylvania
1 review
0 helpful votes
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October 17th, 2015

When you open the package just a few days after you order, Your reaction will surely be like mine " WOW! These are NICE" I just snagged a bunch more groupons to order many more.

Thumbnail of user deidreh26
Tennessee
1 review
0 helpful votes
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May 25th, 2021

I submitted my review prior to seeing an email for the follow up resolution. I will review again after the recent resolution.

Service
Thumbnail of user philippm2
Canvas O. – CanvasOnSale Rep

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Thumbnail of user stacym151
Alabama
2 reviews
1 helpful vote
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October 31st, 2018

I have now ordered 3 different canvas in different sizes and I have been happy with the sale prices, speed of delivery, and quality of the prints.

Thumbnail of user amberj138
New York
1 review
1 helpful vote
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March 14th, 2019

The canvas looks wonderful. The colors are vivid! The canvas is thick and heavy-duty. The shipping was very quick too.

Thumbnail of user stacyf55
Pennsylvania
1 review
0 helpful votes
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October 25th, 2018

Totally disappointed... canvas below says it all. Absurd to send a canvas of the upload photo screen

Thumbnail of user marya891
Louisiana
1 review
0 helpful votes
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February 9th, 2019

Canvas pictures we recieved were amazing! They were a Christmas gift to my Mother-in-law of my wedding. She loved them! Thank you so much!

Thumbnail of user cathym351
Texas
1 review
1 helpful vote
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July 23rd, 2019

Fantastic quality and clarity of photo. They look wonderful. Price is very affordable and shipping is fast. I would highly recommend Cavas on sale.

Thumbnail of user preisss
California
2 reviews
1 helpful vote
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August 30th, 2013

Can't describe how delighted I am! My friends were soooooo happy with the canvas I ordered for them for their wedding.

Thank you canvasonsale!

Thumbnail of user kimv60
Virginia
1 review
0 helpful votes
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April 9th, 2018

I got a great deal on these canvases with Groupon and the order was quickly completed and shipped. Cant wait to put these on my wall.

Thumbnail of user waynen33
Texas
1 review
0 helpful votes
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April 8th, 2019

These people work fast and good. I order my canvas on Thursday and by Monday it was here. It was perfect. Can't ask for anything better.

Products used:
36x36

Service
Value
Shipping
Quality
Thumbnail of user arlenas
New York
1 review
0 helpful votes
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March 18th, 2019

Item as described. Done in timely, fast manner. Giving as gifts for Easter. I liked first two so much ordered for grandparents and siblings as well.

Thumbnail of user dawnd154
Florida
2 reviews
1 helpful vote
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February 9th, 2019

Make sure your photo is of good quality or it comes back blurry. I am amazed at fast turn around compared to other companies

Thumbnail of user mikepiepsny
Ohio
1 review
0 helpful votes
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April 18th, 2023

Ordered easily through their website, and the final product arrived just days later! Great quality! I'll order again!

Service
Value
Shipping
Quality
Thumbnail of user ameliac81
Wisconsin
1 review
0 helpful votes
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November 30th, 2020

Turned out great, very happy with the process. Easy, and shipped with in a week. Very glad I used this website.

Thumbnail of user sueb83
New York
1 review
0 helpful votes
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February 19th, 2017

Have purchased several canvases from canvas on sale and they have all been beautiful and delivered really quickly! Highly recommend them

Thumbnail of user nathanc59
South Carolina
1 review
0 helpful votes
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May 16th, 2017

Fast turn around time and very good quality! I am a professional photographer and the portrait that I ordered was excellent.

Thumbnail of user sherrim33
Wisconsin
1 review
0 helpful votes
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July 17th, 2017

Sent pic and received a beautiful piece of art. Great quality and price. I used groupon and made it so easy.

Thumbnail of user jesusm59
Arizona
1 review
0 helpful votes
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December 5th, 2017

Love the quality of the blankets and the print is amazing. I bought being sceptical but now I'm a return customer.

Thumbnail of user victorv68
New Jersey
1 review
0 helpful votes
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December 24th, 2018

Zero communication, Made order over 3 weeks ago and haven't received one communication about tracking. This company, plain and simply stinks

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From the business

Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!

Company Representative

Thumbnail of user philippm2
Canvas O.
Typically does not respond to reviews

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