• CanvasOnSale

CanvasOnSale

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Overview

CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.

  • Returns
    30

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Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
231
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How would you rate CanvasOnSale?
Top Positive Review

“Above & Beyond!”

Jill L.
3/17/24

I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.

Top Critical Review

“Noticeable Mark on Print”

Tammy H.
9/4/24

I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.

Reviews (1,219)

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Reviews that mention popular keywords

customer service (132) canvas prints (95) canvas picture (24) christmas gift (29)
Thumbnail of user jasonp204
Florida
1 review
0 helpful votes
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April 9th, 2018

I did an order for 3 blankets and all 3 came out absolutely perfect. Everyone they are for will love them

Thumbnail of user toreyl3
Arizona
1 review
0 helpful votes
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May 7th, 2019

Fast service and super high quality product. I will be using them again in the future for gifts and for myself.

Thumbnail of user melindap49
Ohio
1 review
0 helpful votes
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April 28th, 2019

The canvas picture I ordered was Excellent quality, fast delivery, great deal. I Strongly recommend to anyone. I will order again.

Thumbnail of user amania3
Georgia
1 review
0 helpful votes
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February 13th, 2018

Absolutely great place to shop! Great quality amazing deals and fast shipping to top it off! Will be back for more!

Thumbnail of user lisab452
Maine
1 review
0 helpful votes
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February 13th, 2018

Great quality. Beautiful canvas even from a cell phone camera. A wonderful way to display your memories for all to see

Thumbnail of user chriss1718
Illinois
1 review
0 helpful votes
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November 22nd, 2019

My order was prompt, the price was reasonable and the quality is absolutely amazing. I don't know how they do it.

Thumbnail of user renec71
Texas
1 review
0 helpful votes
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March 26th, 2019

IHAVE ORDERED MORE THEN THREE ITEMS AND EVRY TIME I AM PLEASANTLY SURPRISED WITH THE ITEMS. THEY ARE OF THE BEST QUALITY AND CRAFTMANSHIP. YOU TOO WILL GET A HIGH END PRODUCT. TWO THUMBS UP!

Thumbnail of user sharons279
Georgia
1 review
1 helpful vote
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April 9th, 2018

I ordered a blanket when it FINALLY arrived it is paper thin and completely worthless as a blanket
The picture came out well but that is the ONLY thing that was good.
Will not purchase again.

Thumbnail of user philippm2
Canvas O. – CanvasOnSale Rep

Dear Sharon,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team

Thumbnail of user andreat257
Florida
3 reviews
0 helpful votes
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October 20th, 2020

I sent a picture of a friends departed cat to be put on canvas. It came out beautiful and will be a wonderful memory for her, I am sure.

Thumbnail of user karliej
California
1 review
0 helpful votes
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August 21st, 2017

Thank you for making my picture into a special memory canvas for my Mother in Law. It came so quickly, just in time for her birthday! Thanks again :)

Thumbnail of user lisap197
Texas
1 review
0 helpful votes
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December 20th, 2016

Have been ordering for the past year or so and have always been very pleased with my canvas prints. Would recommend to everyone for quality.

Thumbnail of user andrewc189
New York
1 review
0 helpful votes
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July 3rd, 2017

The blanket is awesome. Very soft and the picture print came out amazing. Only complaint is the cost of shipping. Other then that highly recommended

Thumbnail of user michellem330
North Carolina
1 review
0 helpful votes
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September 19th, 2017

I have purchased many canvases from the website and service has always been consistent. I received my canvases on time and at a great price.

Thumbnail of user michellej153
Maryland
1 review
0 helpful votes
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April 9th, 2018

Easy website, great prices and speedy turnaround. Will be ordering more from them in the future. Great options and variety of items to choose from.

Thumbnail of user rebekad1
California
1 review
0 helpful votes
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June 30th, 2019
• Updated review

They reprinted my canvases, and they gave me a voucher for one free product of my choice with free shipping. Already received them. Nice quality.

Terrible! Don't buy!
May 31st, 2019
• Previous review

Terrible customer service, never answering phones. Way too slow shipping. I ordered a month ago still haven't received anything. I won't buy ever again.

Thumbnail of user krish190
Florida
1 review
0 helpful votes
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March 27th, 2017

This was a great deal, and the canvas looks amazing with my kid's picture at the top of my staircase.

Thumbnail of user terryc88
Colorado
5 reviews
0 helpful votes
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January 23rd, 2017

Always happy with products and prices, I have ordered several for gifts for my family and they love them also.

Thumbnail of user gloriac302
Florida
1 review
0 helpful votes
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December 6th, 2020

It was very easy to order, came quickly, and looked awesome! We're very satisfied and will be ordering again. Thanks!

Thumbnail of user barbaraw912
Oklahoma
1 review
0 helpful votes
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September 22nd, 2020

Took a picture of husband and me so the kids could have one on the wall for the grandkids. Turned out very nice.

Thumbnail of user marianned8
Michigan
3 reviews
0 helpful votes
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January 23rd, 2017

Beautiful pictures! Soft blanket. A huge hit with my brother, he got teary! Glad I got 2, gave the other to my nephew.

Thumbnail of user janetted2
Colorado
1 review
0 helpful votes
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February 17th, 2017

I highly recommend! I will definitely order again in the future! My picture turned out better 5han I ever imagined it would have!

Thumbnail of user richb124
Maine
1 review
0 helpful votes
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January 15th, 2019

My pics have always been great quality and turn around time has been very good. I would recommend that everyone that has a keepsake give them a shot

Thumbnail of user vh10
North Carolina
1 review
5 helpful votes
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April 8th, 2015

I am still waiting on a picture that I paid for 2 weeks ago. I will call BBB and let them know if I don't get results.
Vh.

Thumbnail of user kellig6
Indiana
1 review
0 helpful votes
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March 28th, 2017

I took a a chance by getting the groupon for canvasonsale.com. Super fast and SUPER great quality. I would definitely order from here again!

Thumbnail of user karenk119
California
1 review
0 helpful votes
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February 17th, 2017

The canvas colors came out well. Very nice. Shipment came in a reasonable amount of time. I am very pleased. I would order again.

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From the business

Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!

Company Representative

Thumbnail of user philippm2
Canvas O.
Typically does not respond to reviews

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