CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.
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I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.
I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.
I love being on there email list because they offer great deals on canvas prints and they are of great quality.
Very satisfied with my canvas piece; I feel like my canvas was a good value. I am excited to order again.
Taking my photo's and making them into art has made my house into a home. Great deals, nicely done and fast.
Love ordering from Canvas on Sale! Fast shipping! Always a great experience, love all my canvas and photo blankets. Great quality.
I ordered a canvas, received it with a mark on it, emailed customer service and they promptly replaced it - thank you!
There was a black spot on my mothers face on the blanket that I ordered. Which did not appear on the picture that I sent to you
I ordered a canvas this time with a black frame. It looks awesome. It is a gift and I can't wait to see it opened. Merry Christmas.
Their work for transferring photos onto canvas is excellent. Very speedy delivery, as well. Quality is excellent!
Happy with the easy ordering process, the fast shipping and the overall product. I would definitely recommend.
I love these canvases and have now ordered 5. Excellent quality and fast delivery. I get many complements and have them hung with pride.
Fast turnaround from order to delivery. Very happy with my order. Definitely as expected and very pleased
I am so pleased. The shipping was quick and the quality is fantastic. I did not expect it to be so great. Love it.
Have ordered from these folks a few times and have not been disappointed in the quality of the pictures just in the shipping costs.
My daughter was delighted and so was I! Pricing is reasonable and the quality exceptional. Thank you
I have ordered 8 prints to canvas and one to metal, I have been very satisfied. Thank you for your pricing and great service.
The pics came in record time and look amazing! I will definitely tell friends and family about it and I personally will order again.
I have ordered two in the last two months and have been very pleased with the quality of the work and the speedy service. Would recommend to a friend
Wasn't very happy about the product Wasn't what i had in mind. The fleese blanket was very thin and tiny for it to cost $89.00 seems like a rip off.
I have ordered 5 pieces now. I love them all. The quality is exceptional and the process is so simple
Very professional work for a very reasonable price. Promotional pricing caught my eye and I came back again and again.
VERY impressed with the quality of the prints. I ordered the 30x40 canvas and they look great. I would recommend.
The website was easy to navigate and my order was processed and delivered quickly. I am happy with the results.
Great value, great product. We made one for each of our dogs and they look great hanging in our room.
The color and quality were not what I expected. I'm glad I used a Groupon so I didn't get as upset had I paid full price
Dear Nicole,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team
Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!
Dear Pam,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasonsale-Team