• CanvasOnSale

CanvasOnSale

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Overview

CanvasOnSale has a rating of 2.8 stars from 1,219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasOnSale most frequently mention customer service, several times, and photo blankets problems. CanvasOnSale ranks 12th among Photo Printing sites.

  • Returns
    30

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Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
231
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How would you rate CanvasOnSale?
Top Positive Review

“Above & Beyond!”

Jill L.
3/17/24

I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.

Top Critical Review

“Noticeable Mark on Print”

Tammy H.
9/4/24

I received my print with a noticeable mark on the front. I called them immediately. They told me to email the issue. They have not responded if they will fix or not and it has been over a week and I have sent multiple emails. I would not order from them again because their customer service is terrible. The prints looked cheap in comparison to Canvas on Demand.

Reviews (1,219)

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Reviews that mention popular keywords

customer service (132) canvas prints (95) canvas picture (24) christmas gift (29)
Thumbnail of user ginav7
Oklahoma
1 review
0 helpful votes
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January 23rd, 2017

I love being on there email list because they offer great deals on canvas prints and they are of great quality.

Thumbnail of user genal3
Texas
1 review
1 helpful vote
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January 24th, 2017

Very satisfied with my canvas piece; I feel like my canvas was a good value. I am excited to order again.

Thumbnail of user karenb309
Texas
1 review
0 helpful votes
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July 5th, 2017

Taking my photo's and making them into art has made my house into a home. Great deals, nicely done and fast.

Thumbnail of user jenniferp428
Illinois
1 review
0 helpful votes
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June 3rd, 2019

Love ordering from Canvas on Sale! Fast shipping! Always a great experience, love all my canvas and photo blankets. Great quality.

Thumbnail of user tamih30
Canada
1 review
0 helpful votes
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April 14th, 2019

The quality of the canvas was great and the time frame was reasonable. I will order more from this site again!

Thumbnail of user janineg15
Pennsylvania
3 reviews
1 helpful vote
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April 12th, 2018

I ordered a canvas, received it with a mark on it, emailed customer service and they promptly replaced it - thank you!

Thumbnail of user pamb91
Florida
1 review
1 helpful vote
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February 12th, 2018

There was a black spot on my mothers face on the blanket that I ordered. Which did not appear on the picture that I sent to you

Thumbnail of user philippm2
Canvas O. – CanvasOnSale Rep

Dear Pam,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasonsale-Team

Thumbnail of user justinb426
Delaware
1 review
0 helpful votes
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December 7th, 2019

I ordered a canvas this time with a black frame. It looks awesome. It is a gift and I can't wait to see it opened. Merry Christmas.

Thumbnail of user mayleb
Florida
9 reviews
0 helpful votes
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March 4th, 2017

Their work for transferring photos onto canvas is excellent. Very speedy delivery, as well. Quality is excellent!

Thumbnail of user debbied417
Illinois
1 review
0 helpful votes
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October 20th, 2020

Happy with the easy ordering process, the fast shipping and the overall product. I would definitely recommend.

Thumbnail of user davidw1351
California
1 review
0 helpful votes
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January 15th, 2019

I love these canvases and have now ordered 5. Excellent quality and fast delivery. I get many complements and have them hung with pride.

Thumbnail of user milenac8
Texas
1 review
0 helpful votes
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April 14th, 2019

Fast turnaround from order to delivery. Very happy with my order. Definitely as expected and very pleased

Thumbnail of user karens874
Texas
1 review
1 helpful vote
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March 26th, 2019

I am so pleased. The shipping was quick and the quality is fantastic. I did not expect it to be so great. Love it.

Thumbnail of user christinef147
New Hampshire
2 reviews
0 helpful votes
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June 26th, 2019

Have ordered from these folks a few times and have not been disappointed in the quality of the pictures just in the shipping costs.

Thumbnail of user marianneo6
New York
1 review
1 helpful vote
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August 10th, 2018

My daughter was delighted and so was I! Pricing is reasonable and the quality exceptional. Thank you

Thumbnail of user barbaraw190
California
1 review
0 helpful votes
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April 9th, 2018

I have ordered 8 prints to canvas and one to metal, I have been very satisfied. Thank you for your pricing and great service.

Thumbnail of user heatherc564
Utah
1 review
0 helpful votes
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November 30th, 2020

The pics came in record time and look amazing! I will definitely tell friends and family about it and I personally will order again.

Thumbnail of user billm112
Massachusetts
1 review
0 helpful votes
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October 17th, 2015

I have ordered two in the last two months and have been very pleased with the quality of the work and the speedy service. Would recommend to a friend

Thumbnail of user trentt26
Missouri
1 review
0 helpful votes
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November 15th, 2020

Wasn't very happy about the product Wasn't what i had in mind. The fleese blanket was very thin and tiny for it to cost $89.00 seems like a rip off.

Thumbnail of user michellep135
Georgia
1 review
0 helpful votes
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May 16th, 2017

I have ordered 5 pieces now. I love them all. The quality is exceptional and the process is so simple

Thumbnail of user barryl128
Barry L.
New Mexico
1 review
0 helpful votes
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January 15th, 2019

Very professional work for a very reasonable price. Promotional pricing caught my eye and I came back again and again.

Thumbnail of user billk91
Michigan
2 reviews
1 helpful vote
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July 22nd, 2019

VERY impressed with the quality of the prints. I ordered the 30x40 canvas and they look great. I would recommend.

Thumbnail of user louisek59
Canada
1 review
0 helpful votes
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July 10th, 2019

The website was easy to navigate and my order was processed and delivered quickly. I am happy with the results.

Thumbnail of user pattil20
Missouri
1 review
0 helpful votes
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April 9th, 2018

Great value, great product. We made one for each of our dogs and they look great hanging in our room.

Thumbnail of user nicoleb168
Massachusetts
1 review
0 helpful votes
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July 3rd, 2017

The color and quality were not what I expected. I'm glad I used a Groupon so I didn't get as upset had I paid full price

Thumbnail of user philippm2
Canvas O. – CanvasOnSale Rep

Dear Nicole,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team

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From the business

Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!

Company Representative

Thumbnail of user philippm2
Canvas O.
Typically does not respond to reviews

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