Very poor customer service, they need to improve a lot...you are loosing another customer with your poor process in place.
They charge fees whenever they feel like it. Regardless of payments. Money grabbing scam of a company.
I did not approve a purchase or any subscription.
Over a three month period - Cap One has not supported or helped me.
I plan to close my account.
Their auto payment is a lie! My credit score suffered because of a late payment, despite this enabled feature!
They will never give u temporary credit of your dispute even if u have a proof, they care about the merchant not the customer...STAY AWAY again STAY AWAYY
I will never get another credit card from them again. They've made my life a living hell garnishing my wages. F**k them and I hope they go bankrupt!
Trying to get a replacement card is such a hassle. It's easier to say screw this one and just sign up for another one.
Customer service is very excellent and information are useful. Thank you for your cooperation. This credit card is best to compare other credit card.
Asks too many question for purchase verification, I closed my account due to unnecessary and tedious questionnaires for account verification, NOT Going back again!
I WANT MY MONEY BACK! IT'S BEEN A STRESSFUL 4 MONTHS WITH CAPITAL ONE TRYING TO GET MY MONEY BACK. SAME CHECK NUMBER CASHED TWICE. 6 MONTHS APART. 2ND ATTEMPT OBVIOUSLY FRAUDED
Overview
Capital One has a rating of 1.2 stars from 936 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Capital One most frequently mention customer service, credit card and bank account. Capital One ranks 297th among Banking sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members