2 payments didn't go though yet. Cant see account number.
Who the hell made this upgrade. Awful!
Will close down any accounts your connected with! No notification. They need another LAWSUIT FOR $180 MILLION DOLLARS…AGAIN!
Holds my checks for 8 days! Theft! Jordan in Virginia is ridiculous and condescending!
I just love my 360 checking account. Your support here is greatly appreciated. Thanks, Capital One.
Customer service is nonexistent... they want to banner with you instead of helping you resolve unauthorized charges. It's as if you have to do everything yourself and spend many hours proving the fraudulent change.
30+ years with Capital One with excellent payment history, low usage, and account paid in full every month. Cap One refused to waive $15 fee for missed payment by one day. Tried to escalate to manager-level authority and apparently "they don't take calls." "They do administrative work."
I cannot believe the lack of customer service I just experienced. Unfortunately not able to select 0 stars.
Overview
Capital One has a rating of 1.2 stars from 936 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Capital One most frequently mention customer service, credit card and bank account. Capital One ranks 297th among Banking sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members