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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,054
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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North Carolina
1 review
0 helpful votes
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So far so good
January 4, 2024

Iv been lucky not to have any mechanical problems as of yet

Date of experience: January 4, 2024
Washington
1 review
0 helpful votes
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Customer service lacks knowledge of cars
January 11, 2024

Representatives don't seem to have appropriate knowledge of cars.

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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Prompt customer service
January 4, 2024

Assisted me with my issue promptly. I was very satisfied; quick and easy

Date of experience: January 4, 2024
South Carolina
1 review
0 helpful votes
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Credit card
January 4, 2024

I called to change a credit card. The rep was so nice and very helpful

Date of experience: January 4, 2024
Florida
1 review
0 helpful votes
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Repair
January 4, 2024

Called customer service to ask about issue, claim request processed, approved right away.

Date of experience: January 4, 2024
Ohio
1 review
0 helpful votes
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Good
January 4, 2024

Worked with me to make a plan so it fit my payment

Date of experience: January 4, 2024
Pennsylvania
2 reviews
0 helpful votes
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Excellent service
November 8, 2023

Great customer service. Questions answered immediately. Full service. No worries.

Date of experience: November 8, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

California
1 review
0 helpful votes
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Professional
November 7, 2023

Looking forward to determine the outcome of the pending service.

Date of experience: November 7, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Florida
1 review
0 helpful votes
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Car shield
November 16, 2023

Very pleased with car shield service and very easy to obtain service you need.

Date of experience: November 16, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Virginia
1 review
0 helpful votes
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I'm ok with the peace of mind that comes with the policy.

Date of experience: December 9, 2023
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

New York
1 review
0 helpful votes
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Never used it
December 1, 2023

Never had a need for it. Purchased a new vehicle with a warranty.

Date of experience: December 1, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Georgia
1 review
0 helpful votes
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Awesome
October 18, 2023

Everything went pretty well took longer then I wanted. But overall it went well.

Date of experience: October 18, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Georgia
1 review
0 helpful votes
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Quick results
December 1, 2023

Great support and very quick. Super staff and very knowledgeable concerning my problem

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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Great service
December 2, 2023

Car service issue. And rental car questions. Each representative was professional and helpful

Date of experience: December 2, 2023
Florida
1 review
0 helpful votes
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Horrible
January 8, 2024

Nothing was covered without a problem>………………………………..

Date of experience: January 1, 2024
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Kentucky
1 review
0 helpful votes
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Payment
January 1, 2024

Agent was very helpful in doing what I needed at the time of contact.

Date of experience: January 1, 2024
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Illinois
1 review
0 helpful votes
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Review
January 1, 2024

Very easy to work with. Got my car fixed twice there. Thank you.

Date of experience: January 1, 2024
Nevada
1 review
0 helpful votes
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Fast
January 1, 2024

Needed to change some info and it was handled quickly

Date of experience: January 1, 2024
Washington
1 review
0 helpful votes
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Feed Back customer review
January 1, 2024

Representative was very helpful in getting my husband the best possible rare for him.

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Amazing
December 13, 2023

Very satisfied the agents very courteous and helpful

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!