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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,858 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,052
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Ohio
1 review
0 helpful votes
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Great service
December 8, 2023

Was pleased with the service they gave me and my mechanic

Date of experience: December 8, 2023
Louisiana
1 review
0 helpful votes
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Great customer service
December 9, 2023

She was great all my concerns were answered
Customer service is the best

Date of experience: December 9, 2023
Arizona
3 reviews
0 helpful votes
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My review
December 9, 2023

Things went very smoothly and in no time we had the business taken care of. I would recommend them.

Date of experience: December 9, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Indiana
1 review
0 helpful votes
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Not happy about having to pay 1000 dollars out of pocket.

Date of experience: December 10, 2023
Carshield R. CarShield Rep
over a year old

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.

Florida
1 review
0 helpful votes
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They Keep Their Word!
August 15, 2023

They do everything they say in the commercial! They Keep their Word!

Date of experience: August 15, 2023
Mississippi
2 reviews
0 helpful votes
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Car Sheild's are the best!
December 10, 2023

Great customer service when explaining the policy and how it work.

Date of experience: December 10, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Virginia
1 review
0 helpful votes
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Customer service
December 11, 2023

Excellent customer service very experienced and courteous

Date of experience: December 11, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Nevada
1 review
0 helpful votes
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Questions regarding warranty
December 11, 2023

Oil leak noted and wanted to know does warranty cover this issue

Date of experience: December 11, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Washington
1 review
0 helpful votes
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The best
December 2, 2023

The service is everything.and the protection is the truth...

Date of experience: December 2, 2023
Washington
2 reviews
0 helpful votes
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Auto pay needed a new credit card
December 12, 2023

Removed and installed a new credit card for automatic payment!

Date of experience: December 12, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.

Texas
1 review
0 helpful votes
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Awesome Warranty
August 15, 2023

Was skeptical at first when I purchased it. But when I had to use it it went smoothly

Date of experience: August 15, 2023
Alabama
1 review
0 helpful votes
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Awesome
December 1, 2023

It's a guarantee that your car is in good hands nice people and good servicry

Date of experience: December 1, 2023
Arizona
1 review
0 helpful votes
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Just Got It
October 29, 2023

I haven't had to put it to use. I can't give an experience with it.

Date of experience: September 29, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Washington
1 review
0 helpful votes
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Satisfied with my potential coverage.
December 12, 2023

Have not used the coverage yet. Reserving my opinion.

Date of experience: December 12, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Arizona
1 review
0 helpful votes
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Responsive
December 13, 2023

Provided information needed for my car expense and very courteous

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Pennsylvania
1 review
0 helpful votes
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Good fast service
December 20, 2023

Approval was quick with no hassles. I saved some money. Thanks again

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We're happy to hear this. Let us know if you need anything else.

Indiana
1 review
0 helpful votes
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It's there when you need it
November 3, 2023

They cover things on my car that my car warranty didn't cover anymore

Date of experience: November 3, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Pennsylvania
1 review
0 helpful votes
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Fast as hell
August 21, 2023

Car shield was great got a rental car was done and it was done with in a week ty car shield

Date of experience: August 21, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Michigan
1 review
0 helpful votes
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Satisfied
December 7, 2023

Great customer service experience hassle free needs met

Date of experience: December 7, 2023
Carshield R. CarShield Rep
over a year old

Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Texas
1 review
0 helpful votes
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First phone call
December 7, 2023

Excellent conversation with the person, explained everything

Date of experience: December 7, 2023