CarShield has a rating of 4.2 stars from 4,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
The lady I worked with was patient and well informed in her responses to my questions.
Very well satisfied always takes care of my problems
We appreciate your support. If you have any questions don't hesitate to give us a call!
Customer service was very helpful with my concerns and needs.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Called to tell you I could no longer make the payment and got help with lower payments.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Very happy with the service.could not ask for more.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Fast, easy, efficient and mission accomplished! All managed expertly by
Telephone.
We appreciate your support. If you have any questions don't hesitate to give us a call!
My payment was supposed to be taken out on the 5th of this month. It hasn't.
Thank you for your time and review. If you have any questions give us a call!
The representative had a good customer service attitude. My issue was resolved in 2 mins.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Representative was very good at explaining terms and booklet is easy to understand.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Customer service worked with me to adjust my monthly payment and auto policy.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Very reliable. Glad I got Car Shield helps me out a lot.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
The customer service people I talk to but very curious and on point.
Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.
Woman very patient, answered question,very polite.
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Assurance contacted me by mail stating my contract is being cancelled for non payment
Thank you for your time and review. If you have any questions give us a call!
Checking contract questions and prices on services
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Only used it once but was very happy with the out come.
We’re happy to help. Let us know if you need anything else.
All my questions were answered in a simple way that I could understand
I only called to update my credit card. It should have been easily accessible on the App.
Got the best and friendliest service anyone could ask for. Thank You!
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Had to update my billing. Customer rep very helpful and accomplished quickly that day.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: You have to wait 20 days and 250 miles. And if they think you already know there is a problem they want cover it.
Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.